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ICICI Bank

Compare

4.0

based on 39k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

Filter reviews by

ICICI Bank Customer Service Officer Lucknow Reviews

Updated 25 May, 2022

Overall Rating

4.8/5

based on 8 reviews

Rating distribution

2 (33.3%)

4 (66.7%)

0 (0%)

Category Ratings

4.9

Promotions

4.8

Company culture

4.8

Job security

4.8

Skill development

4.1

Work satisfaction

4.0

Salary

4.0

Work-life balance

What employees say about ICICI Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

60% employees reported

Flexible timing

60% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

3 reviews

4.1

Rated by Men

3 reviews

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8 reviews found

Sort by: Popular

Customer Service Officer in Lucknow

Full Time

Branch Banking Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 May 2022

Likes

Good work environment nd company policies are so good. There are so many Carrer growrth opportunities

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Lucknow

Treasury & Forex Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Sep 2017

Likes

Best company to work for

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

They should change the profile of every individual after definite time intervals

Work Details

Work timings: Flexible Timings

What people are saying about ICICI Bank

View All

tendervada

3d (edited)

currently not working

Need suggetion please 🙏

I have a new job in ICICI Bank for Branch Banking as a Relationship Manager, but my friend, who is also in the same bank, told me not to join Branch Banking as a Relationship Manager because the sales targets are too high and the work culture is too toxic. He suggested I transfer to Corporate Banking." Please give me suggetion?

Got a question about ICICI Bank?

Ask anonymously on communities.

Customer Service Officer in Lucknow

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Aug 2018

Likes

The work culture was very good and professional . Seniors were really supportive.

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Competition among employees regarding sales sometimes takes unfair turns

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Officer in Lucknow

Retail Banking Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Sep 2019

Likes

Na,

Skill development - Excellent
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Good

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Lucknow

Branch banking Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Feb 2019

Likes

Technology was superb in compare to other banks n learning professionalism were there.

Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Supervision were not very strong professionally where i worked with branches.later shifted to govt department got all experience to make myself strong to survive.

Work Details

I joined as officer grade started my teller n customer service desk.

Work days: Monday to Saturday

Work related travel: This is a desk job.

Customer Service Officer in Lucknow

Branch Banking Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Sep 2018

Likes

One of the best organisation to work.

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Banking Operations and customer servixe.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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ICICI Bank Lucknow Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you. 60% of employees reported t...Read more