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ICICI Bank

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based on 36.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

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ICICI Bank Customer Service Officer Bangalore / Bengaluru Reviews

based on 7 reviews

Updated 7 Jul, 2023

Overall Rating

4.8/5

How AmbitionBox ratings work?

Category Ratings

4.7

Job Security

4.6

Skill development

4.5

Company culture

4.5

Work Satisfaction

4.3

Work-Life balance

4.1

Promotions/Appraisal

3.0

Salary & Benefits

Top Mentions in ICICI Bank Customer Service Officer Bangalore / Bengaluru Reviews

7 reviews found

Sort by: Popular

Customer Service Officer in Bangalore / Bengaluru

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 07 Jul 2023

Likes

I have superb experience in Banglore location But in mysore location I faced some issues but overall good place to work⭐️⭐️⭐️⭐️⭐️

Dislikes

Little bit sales pressure and in mysore location working environment was not good and employees don't have friendly nature and helping nature.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Bangalore / Bengaluru

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 09 Apr 2023

Likes

good company

Dislikes

more working hours

Customer Service Officer in Bangalore / Bengaluru

Full Time

·

Branch Banking Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Sep 2020

Likes

Good work environment and culture. Teamates are supportive and the management is transparent.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Officer in Bangalore / Bengaluru

Customer Service Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 31 Jan 2022

Likes

Work environment is good and teammates are supportive , management is superb. The company policies are very good. Overall we can say that company is good and work friendly.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Customer Service Officer in Bangalore / Bengaluru

Branch Banking Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 26 May 2022

Likes

Work culture depends upon the supervisor

Customer Service Officer in Bangalore / Bengaluru

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 08 Feb 2022

Likes

Overall company is good to learn and work environment was good and management was friendly and supports for new joiner to learn the things.

Dislikes

Work pressure was much.

Work Details

Good work environment and learned many things about banking

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in Bangalore / Bengaluru

Senior officer Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 24 Jun 2019

Likes

Learning

Dislikes

Work life balance

Work Details

Good

Work days: Monday to Saturday

Work related travel: This job involves Travel Within City.

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Top trending discussions

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effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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ICICI Bank Customer Service Officer Reviews by Locations

ICICI Bank Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you. 50% of employees reported t...Read more

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ICICI Bank Customer Service Officer Bangalore / Bengaluru Reviews

Working Days for ICICI Bank Customer Service Officer Bangalore / Bengaluru

based on 7 reviews

Monday to Saturday

50%

Alternate Saturday off

50%

Work Timings for ICICI Bank Customer Service Officer Bangalore / Bengaluru

based on 7 reviews

Flexible timing

Strict (9am - 7.30pm)

Strict (9.30am - 6.30pm)

25%

25%

25%

25% employees reported other strict timings

Shift Timings for ICICI Bank Customer Service Officer Bangalore / Bengaluru

based on 7 reviews

Day shift

100%

Business Travel for ICICI Bank Customer Service Officer Bangalore / Bengaluru

based on 7 reviews

Within city

75%

No travel

25%

ICICI Bank Customer Service Officer Salaries in Bangalore / Bengaluru

based on 75 salaries

₹1.6 L/yr - ₹5.2 L/yr

10% less than the average Customer Service Officer Salary in India

View more details

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