ICICI Bank Reviews by 10+ Employees

What employees say about ICICI Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

74% employees reported

Flexible timing

25% employees reported

Within city

56% employees reported

View more detailed insights

Gender based rating

4.7

Rated by Women

6 reviews

4.8

Rated by Men

4 reviews

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12 reviews found

Sort by: Popular

Customer Service Officer in Pune

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 28 May 2024

Likes

Work process

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Not a singal parameter to dislike icici bank

Customer Service Officer in Pune

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Oct 2023

Likes

Satisfaction

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Traveling is too far from home location to work

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about ICICI Bank

View All

a consultant

2w (edited)

Hi there , I have recently completed 2 rounds of interview with the ICICI for the position of Datawarehouse Architect(DATA ENGINEER) and the discussions with HR were very positive and they told me they will be soon contacting me for salary discussions. I searched through different platforms but I am unable to get exactly what is the range of this at ICICI, I have over 2 years of experience and my current CTC is 12LPA, It would be helpful for me to know what can be the expected range that I can have for this role at ICICI

Range of CTC for Datawarehouse Architect(Data Engineer) at ICICI

15 - 20 LPA

20 LPA +

0 participant . poll closed

Got a question about ICICI Bank?

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Customer Service Officer in Pune

Full Time

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Aug 2023

Likes

Very disciplined surrounding, supportive customer relation.

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Pune

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Oct 2023

Likes

Work culture works culture

Skill development - Good
Job security - Good

Dislikes

Hiworkd culture works culture

Work satisfaction - Poor

Customer Service Officer in Pune

Branch Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 02 May 2021

Likes

Skill development and learning,job security

Skill development - Good
Job security - Good

Dislikes

There is no work life balance most time of day i.e.10 to 11 hours u have to spend in office someday if there is less business of branch takes place or targets for the day not achieved the time will be more.work environment is very horrible boss behaviour towards employee is depend on your business for the branch boss uses abussive language.salary is very less as compared to work.if you are not performing well your boss forces you to resign from your job....Read More

Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Customer service officer (branch banking)

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in Pune

CASA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Aug 2021

Likes

I want again to join ICICI bank

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

My mistake but I want again join to ICICI bank

Work Details

ICICI bank is good institute.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Pune

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jan 2022

Likes

Excellent place to work and full of opportunities for career growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sales pressure, working hours

Work Details

Great journey

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Officer in Pune

Sco Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 May 2019

Likes

Job security . work environments .

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Salary

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Officer in Pune

Branch operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Aug 2019

Likes

Icici bank is one of the best banking organizations in India

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nice organizations

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Officer in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 02 May 2019

Likes

Skill development - Excellent
Job security - Good
Promotions - Good
Company culture - Good

Dislikes

Work Details

Work related travel: This is a desk job.

Customer Service Officer in Pune

Vb Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Oct 2017

Likes

Nothing

Dislikes

Everything.

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Its very bad

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in Pune

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 27 Aug 2018

Likes

Job security - Good

Dislikes

Work-life balance - Poor

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ICICI Bank Customer Service Officer Reviews by Locations

ICICI Bank Pune Reviews by Designations

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AmbitionBox has 12 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you. 74% of employees reported ...Read more

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ICICI Bank Customer Service Officer Pune Reviews

ICICI Bank Customer Service Officer Pune Reviews

What employees say about ICICI Bank?

Workplace insights

Monday to Saturday

Flexible timing

Within city

Gender based rating

Rated by Women

Rated by Men

12 reviews found

Top ICICI Bank Customer Service Officer Interview Questions

Tell us how to improve this page.

ICICI Bank Customer Service Officer Reviews by Locations

ICICI Bank Pune Reviews by Designations