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ICICI Bank Customer Service Officer Reviews
Overall Rating
based on 510
reviews
What employees say about ICICI Bank?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
48% employees reported
Flexible timing
40% employees reported
Within city
61% employees reported
View more detailed insights
Gender based rating
Rated by Women
182 reviews
Rated by Men
301 reviews
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510 reviews found
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an assistant manager
2w
Need guidance for career growth in Banking and finance domain.
Hey all,
I'm working in a bank as a relationship manager with a package of 3.0 Lac of salary, and I now have 1 year of experience in retail banking. Before that, I had 1 year of experience as a customer support associat...
read more
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People also ask about ICICI Bank's Customer Service Officers
Is ICICI Bank a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 510 employee reviews, it's clear that most customer service officers have a positive experience working at ICICI Bank.
Job security holds the highest rating at 4.3, while salary is rated the lowest amongst all factors at 3.7.
Read reviews about
job security
and
salary
on AmbitionBox.
Does ICICI Bank pay their Customer Service Officers well?
According to AmbitionBox reviews, ICICI Bank customer service officers rate their salary and benefits at 3.7 out of 5, based on 510 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Bank's customer service officers salaries
here
and to read reviews specifically about salary and benefits at ICICI Bank for customer service officers,
click here
.
How is the work culture at ICICI Bank for Customer Service Officers?
Work culture at ICICI Bank for customer service officers is rated 4.1 out of 5 by 510 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at ICICI Bank. To read reviews specifically about work culture at ICICI Bank for customer service officers,
click here
.
How is the job security at ICICI Bank for Customer Service Officers?
Based on 510 reviews on AmbitionBox, ICICI Bank's customer service officers rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICICI Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ICICI Bank for customer service officers,
click here
.
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At
par with the average Customer Service Officer Salary in India
View more details
International/On-site exposure
2 total
responses
Free meal
2 total
responses
Health insurance
31 total
responses
Child care facility
11 total
responses
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