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Jana Small Finance Bank
Comparebased on 6.2k Reviews
Video summary
Filter reviews by Jana Small Finance Bank Customer Service Officer Reviews
Rating distribution
Category Ratings
Job security
Salary
Skill development
Company culture
Work satisfaction
Promotions
Work-life balance
What employees say about Jana Small Finance Bank?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
4 reviews
Rated by Men
2 reviews
Jobseekers also viewed
6 reviews found
Customer Service Officer in Latur
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
New innovations and use of technology.
- Job security - Good
Dislikes
Working culture and unsupportive management.
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Customer Service Officer in Bhubaneswar
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Being a beginner it is very very excellent till now
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Being placed as a UBR that still closed at 08.00 pm regularly
Customer Service Officer in Chandigarh
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
“I have learned a lot while working here. I appreciated their leadership efforts considering the limited resources and time constraints.”
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
NA
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Officer in Kolkata
Branch Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Incentive every month if eligible
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
2nd and 4th Saturday working
Work Details
Working hard
Work days: Monday to Saturday (Strict Timings)
Employee Benefits
Only 5/6 products to sale
Customer Service Officer in Bareilly
Banking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Here is no leave they used to work even on sunday.
- Salary - Good
- Job security - Good
Dislikes
Working culture is not good here.
- Skill development - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday
Customer Service Officer in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Top trending discussions
Similar Designation Reviews
Relationship Manager in Coimbatore
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
I am presently working here. Lot of products not doing here. They are focusing the collections only. Also they have a seperate collection team. But, they are using and push to the B0 and B1 collection works to our team. Government Holiday and Sunday They are compal to worked
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Relationship Manager in Nagpur (working remotely)
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Open Work Culture
Dislikes
People don't know about jana bank. Need to Advertisement of bank. Need to improve customer service.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Branch Manager in Kolkata
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As a small finance Bank this organisation is doing well but need some development in different aspects.
- Salary - Good
Dislikes
Marketing strategy
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Relationship Manager in Latur
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Now days company culture was changed, don't know how and why . Lot of things was changed and it was not digestible.
- Salary - Good
- Work-life balance - Good
Dislikes
Internal approval was pending for no reason
- Skill development - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Relationship Manager in Bhagalpur
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Over all good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Although 2nd & 4th Saturday is work off as per Banking system,yet as a normal working,moreover all state & national holiday is used as a normal working day which is very malpractice as per Banking norms.
- Promotions - Poor
Work Details
Work timings: Strict Timings
Customer Relationship Manager in Arambagh
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
inner and outer branch contest & achievement prizes module on any segment like liabilities and assets, sales & collection vertical.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Although 2nd & 4th Saturday is work off as per Banking system,yet as a normal working,moreover all state & national holiday is used as a normal working day which is very malpractice as per Banking norms.
Relationship Manager in Kurukshetra
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Bad Environment in this bank Not job security Not serve notice period Secured time app stop
Dislikes
Bad Environment
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Relationship Manager in Jaipur
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Wrost experience I never want to work with this kind of banking sector
Dislikes
Work environment people behaviour the don’t know what is work management
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Relationship Manager in New Delhi
Full Time
Sales Department Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Company culture and Good system for work.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
Dislikes
Login slow process and visit mandatory for customer office and Residence And properties so difficult.
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves International Travel.
Branch Manager in Mumbai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not a secured bank to work for senior stable resources as BM is a high risk profile job in jana bank as anytime your job is under stake
Dislikes
Supervisor & Seniors biased & partial behaviours & approach towards their down lines as they only support & help their own set of people whom they like & who are in their good books . The seniors doesn’t consider & support / help performer BM’s basis their self BM hard work & performance & team performance & achievements to elevateinto next levels as they de grade & de motivate them in such a way that employee will definitely exit the bank only & only due to biased & partial behaviours & approach of their super bosses & seniors RH & ZH...Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Other Jana Small Finance Bank Reviews
Executive in Patna
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Immediate joining, freedom to take ownership, good environment of learning.
Dislikes
Not having proper work culture, management is very discriminating, lack of exposure etc
Work Details
Work policy: other
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Manager Information Technology in Bangalore / Bengaluru
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It has a very good culture where good ideas are nurtured, regardless of the origin of the ideas.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
As with any Bank, work life balance takes a hit.
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Regional Collection Manager in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary and incentive credited ontime compared to market salary is good, job security is good
- Salary - Good
- Job security - Good
Dislikes
Few senior management employees behave very selfish
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Executive in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Jana Small Finance Bank is best place for improvement banking knowledge and work growth. Jana Small Finance Bank is a growing bank day to day.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Relationship Executive in Bhuj
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supportive Colleges
Dislikes
Behavior of senior management, less availability of resources in branch, even desktop is not available for employees, 11 employees are having single desktop for their routine work this is terrible thing in banking sector, worst banking culture that I have worked...also senior management can pressurize for work on public holidays and on second and fourth Saturday...
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Casa Sales Executive in Vadodara
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Jana small finance bank is good with there all products.
Dislikes
Work life balance is not good and Seniors are missuse there power. I complained many times about them but no one helped. And HR also not taking strict action about them.
- Salary - Bad
- Job security - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Area Head in Gurgaon / Gurugram
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Duty timing and local employee hiring karna
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
CTC salary hike karne ke baad 1year se phele job chodne ke baad CTC Ka jo hissa salary me jo rupee badkar aate unko pavis lena
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Area Head in New Delhi
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Don't join Combo Branch all Accepts Work like donkey No Saturday off No Sunday Last Sunday working every month and all Saturday Senior Management Very Bad only Shouting and Shouting Office look like Dustbin no proper sitting arrangement ( Govt Bank and Post office is looking Good) Staff welfare Big Zero
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Area Manager in Vadodara (working remotely)
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Time to time salary good incentive work growth
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Managerial support
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Senior Analyst in Ahmedabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not Good Until I Get Promoted
Dislikes
Not good seniors have found their comfort zone here you can not get higher Designation after such level because of the senior managers
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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Jana Small Finance Bank Reviews by Designations
- Jana Small Finance Bank Senior Officer Reviews
- Jana Small Finance Bank Relationship Manager Reviews
- Jana Small Finance Bank Assistant Manager Reviews
- Jana Small Finance Bank Senior Executive Reviews
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AmbitionBox has 6 Jana Small Finance Bank reviews submitted by Jana Small Finance Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jana Small Finance Bank is the right company for you.... 75% of employees reported the working days at Jana Small Finance Bank as Monday to Saturday. Read more- Home >
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