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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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IDFC FIRST Bank Customer Service Associate salaries in Mumbai

Annual salary range
1 - 6 years exp.
₹1.8 Lakh - ₹4.3 Lakhs
Salary of majority employees
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15% more than the average Customer Service Associate Salary in Banking Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
1 - 6 years exp. (13 salaries)
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₹2 L/yr - ₹4.3 L/yr

Sales & Business Development
Customer Service Associate Salary
5 - 6 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹4.1 L/yr

Finance & Accounting
Customer Service Associate Salary
1 year exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹3.9 L/yr

Marketing & Communication
Customer Service Associate Salary
6 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Last Updated: 2 Feb 2025

Companies similar to IDFC FIRST Bank for Customer Service Associate in Mumbai

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IDFC FIRST Bank Customer Service Associate Salary

1 - 6 years exp. (31 salaries)

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₹1.8 L/yr - ₹4.3 L/yr

vs
Company name Avg Annual Salary Open Jobs
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HDFC Bank Customer Service Associate Salary

0 - 5 years exp. (7 salaries)

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₹2 L/yr - ₹4.2 L/yr

arrow icon 12% less
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ICICI Bank Customer Service Associate Salary

0 - 3 years exp. (11 salaries)

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₹2.2 L/yr - ₹3.5 L/yr

arrow icon 5% less
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Axis Bank Customer Service Associate Salary

0 - 4 years exp. (8 salaries)

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₹1.8 L/yr - ₹4.5 L/yr

arrow icon 19% less
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₹2 L/yr - ₹4 L/yr

arrow icon 3% less
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₹2 L/yr - ₹3.3 L/yr

arrow icon 18% less
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Yes Bank Customer Service Associate Salary

0 - 4 years exp. (3 salaries)

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₹2 L/yr - ₹3.4 L/yr

arrow icon 26% less
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RBL Bank Customer Service Associate Salary

0 - 5 years exp. (11 salaries)

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₹1.7 L/yr - ₹2.2 L/yr

arrow icon 40% less
Customer Service Associate salary at IDFC FIRST Bank ranges between ₹1.8 Lakh to ₹4.3 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 31 latest salaries received from various employees of IDFC FIRST Bank.

Latest annual salaries shared by IDFC FIRST Bank Customer Service Associate in Mumbai

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Experience wise IDFC FIRST Bank Customer Service Associate salaries in Mumbai

Last Updated: 2 Feb 2025

Experience Avg Annual Salary
1 year  (6 salaries)

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₹1.8 L/yr - ₹3.4 L/yr
2 years  (5 salaries)

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₹2.3 L/yr - ₹3.2 L/yr
3 years  (7 salaries)

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₹2 L/yr - ₹4.2 L/yr
4 years  (5 salaries)

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₹2.8 L/yr - ₹4 L/yr
5 years  (5 salaries)

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₹1.5 L/yr - ₹4.3 L/yr
View all

Similar Designation salaries in IDFC FIRST Bank

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₹1.8 L/yr - ₹5.2 L/yr
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₹1.95 L/yr - ₹6.29 L/yr
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₹3.1 L/yr - ₹6.72 L/yr
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₹1.6 L/yr - ₹4.2 L/yr
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₹3.55 L/yr - ₹7 L/yr
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₹2.8 L/yr - ₹4 L/yr
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₹2.2 L/yr - ₹3.5 L/yr
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₹2.45 L/yr - ₹4.5 L/yr
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₹2 L/yr - ₹3.58 L/yr

Salary related reviews for IDFC FIRST Bank

5.0

Rated by 1 employees for salary & benefits

Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 04 Jun 2024

5.0
 for  Salary and Benefits

Likes

...by IDFC is top-notch and they prioritize developing our customer service skills. The pay and incentives are also motivating.

read more
  • Salary - Excellent
  • +6 more

Dislikes

No dislikes as such

Full Time

 · 

BFSI, Investments & Trading Department

2.0
  •  posted on 21 Nov 2023

5.0
 for  Salary and Benefits

Likes

Benefits on loans are good. Salary and package is good

  • Salary - Excellent
  • +1 more

Dislikes

Management is sending 100% pressure on Branch Manager. 9 crore month on month CASA & TD is asking rate. Too much pressure on each parameters. Not driving Target as per branch size or branch's seniority. Job security is almost nil. Threatened by management on job

read more
  • Skill development - Bad
  • +4 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 13 Sep 2023

1.0
 for  Salary and Benefits

Likes

Nothing I just only like that they give you the off but in that off they cut the salary also what is the job is this??? So it means I don't like this job, they don't hire you permanently because of if you don't give the targeted thing they will don't give you the salary and they expect ki hum inko itna Business karke de ki jitna Inka bhai karke dede

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Dislikes

I don't like to work in this company as employee and already working in this bank as I am very disappointed in this company by seniors saloni bhalla territory manager of sepl and pradeep saluja state head of sepl. I feel discrimination in this company by the seniors and the other staff I am also like them I wanted to fall so I can work at there but I really didn't felt about that.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 28 Aug 2023

4.0
 for  Salary and Benefits

Likes

Salary and perks

  • Salary - Good
  • +1 more

Dislikes

I worked in Refund team which is fall under RAS, where management is not good. All the appreciation is goes to girls and their closed ones it doesn't matter whether they only sit and scroll the social media whole day. I worked there only for 5 months, decided to leave organisation after completing my 2 months only because management treatment was very bad to me. RAS is good for girl employee only as management has soft corner for them, further understand what I am trying to tell here.

read more
  • Skill development - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 29 Sep 2023

4.0
 for  Salary and Benefits

Likes

Salary is better as compared to other players good incentive system but not very good

read more
  • Salary - Good

Dislikes

Politics is everywhere if you want to switch to another department in the bank itself your manager will choose to let you go out of the bank instead of diff team

read more
  • Work-life balance - Poor
see more salary related reviews

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IDFC FIRST Bank Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at IDFC FIRST Bank Mumbai?
Customer Service Associate salary at IDFC FIRST Bank in Mumbai ranges between ₹1.8 Lakhs to ₹4.3 Lakhs for experience between 1 years to 6 years. According to our estimates it is 15% more than the average Customer Service Associate Salary in India. Salary estimates are based on 31 latest salaries received from various employees of IDFC FIRST Bank Mumbai.
How does the salary of a Customer Service Associate at IDFC FIRST Bank Mumbai compare with the average salary range for this job?
The average salary of a Customer Service Associate at IDFC FIRST Bank is 15% more than the average salary of a Customer Service Associate in Mumbai. To know exact salary insights, login to view.
What is the salary of a Customer Service Associate in companies similar to IDFC FIRST Bank in Mumbai?
  • Kotak Mahindra Bank Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
  • ICICI Bank Customer Service Associate Salary - ₹2.2 Lakhs to ₹3.5 Lakhs per year
  • HDFC Bank Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.2 Lakhs per year
  • IndusInd Bank Customer Service Associate Salary - ₹2.0 Lakhs to ₹3.3 Lakhs per year
  • Axis Bank Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.5 Lakhs per year
What is the estimated take home salary of a Customer Service Associate at IDFC FIRST Bank in Mumbai?
The estimated take-home salary of a Customer Service Associate at IDFC FIRST Bank ranges between ₹23,901 per month to ₹25,357 per month in Mumbai. The take-home salary calculation is based on the average IDFC FIRST Bank Customer Service Associate salary in India which ranges between ₹1.8 Lakhs to ₹4.3 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Associate at IDFC FIRST Bank in Mumbai?
According to AmbitionBox, 55% of the IDFC FIRST Bank Customer Service Associates in Mumbai reported a notice period of 1 Month, 22% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 22 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

IDFC FIRST Bank Customer Service Associate salary in Mumbai ranges between ₹1.8 Lakh to ₹4.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 31 IDFC FIRST Bank latest salaries received from various employees of IDFC FIRST Bank.