Axis Bank Mumbai Customer Service Associate Salaries by 10 Employees (Updated 2025)

0 - 4 years exp.

₹1.8 Lakh - ₹4.5 Lakhs

Salary of majority employees

7% less than the average Customer Service Associate Salary in Banking Companies for 0 - 4 years of experience

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Salaries in different departments

BFSI, Investments & Trading Customer Service Associate Salary 0 - 4 years exp. (4 salaries)	₹1.8 L/yr - ₹4.5 L/yr
Customer Success, Service & Operations Customer Service Associate Salary 1 year exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.3 L/yr
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Sales & Business Development Customer Service Associate Salary 2 years exp. (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.4 L/yr

Last Updated: 8 Mar 2025

Companies similar to Axis Bank for Customer Service Associate in Mumbai

Axis Bank Customer Service Associate Salary

0 - 4 years exp. (10 salaries)

₹1.8 L/yr - ₹4.5 L/yr

Company name	Avg Annual Salary	Open Jobs
IDFC FIRST Bank Customer Service Associate Salary 1 - 6 years exp. (29 salaries)	₹2 L/yr - ₹4.3 L/yr 26% more
Bank of Baroda Customer Service Associate Salary 0 - 7 years exp. (12 salaries)	₹2 L/yr - ₹4.5 L/yr 11% more
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ICICI Bank Customer Service Associate Salary 0 - 5 years exp. (11 salaries)	₹2.2 L/yr - ₹3.5 L/yr 22% more
RBL Bank Customer Service Associate Salary 0 - 5 years exp. (10 salaries)	₹1.7 L/yr - ₹2.2 L/yr 26% less
HDFC Bank Customer Service Associate Salary 0 - 5 years exp. (7 salaries)	₹2 L/yr - ₹4.2 L/yr 16% more
Kotak Mahindra Bank Customer Service Associate Salary 1 - 8 years exp. (5 salaries)	₹2 L/yr - ₹4 L/yr 21% more
IndusInd Bank Customer Service Associate Salary 1 - 6 years exp. (3 salaries)	₹2 L/yr - ₹3.3 L/yr 2% more
Yes Bank Customer Service Associate Salary 0 - 3 years exp. (3 salaries)	₹2 L/yr - ₹3.4 L/yr 8% less
Karnataka Bank Customer Service Associate Salary 2 years exp. (3 salaries)	₹4.2 L/yr - ₹7 L/yr 130% more

Customer Service Associate salary at Axis Bank ranges between ₹1.8 Lakh to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 10 latest salaries received from various employees of Axis Bank.

Experience wise Axis Bank Customer Service Associate salaries in Mumbai

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.7 L/yr
1 year (5 salaries)	₹1.8 L/yr - ₹3.5 L/yr
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2 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr
3 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
4 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr

Similar Designation salaries in Axis Bank

Customer Service Officer Salary

(75 salaries)

₹1 L/yr - ₹8.57 L/yr

Customer Service Executive Salary

(34 salaries)

₹1.3 L/yr - ₹5.42 L/yr

Customer Service Manager Salary

(24 salaries)

₹2.6 L/yr - ₹10.7 L/yr

Customer Care Executive Salary

(6 salaries)

₹2.35 L/yr - ₹3.75 L/yr

Senior Associate Salary

(4 salaries)

₹1.85 L/yr - ₹4.85 L/yr

Customer Service Representative Salary

(4 salaries)

₹2.35 L/yr - ₹3.1 L/yr

Salary related reviews for Axis Bank

2.1

Rated by 2 employees for salary & benefits

Customer Service Associate in Kolkata

BFSI, Investments & Trading Department

4.0

• posted on 15 Jun 2022

3.0

for Salary and Benefits

Likes

Overall experience in Axis bank ( Teleperformance) is good. I learn so many things about banking process and how to handling customers over the call and also selling banking products.

Skill development - Good

Dislikes

... to sale only credit card but after few months they add 6 more products to sale. But they not increase my salary. Nevertheless I have to sale all products and complete the target. Otherwise they will make to much pressure on you.

Job security - Poor

Deputy Manager in Bangalore / Bengaluru (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jan 2025

3.0

for Salary and Benefits

Likes

Skill development compared to other bank axis provide good learnings

Job security - Good

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

Work satisfaction - Poor

+2 more

Deputy Manager in Lucknow

Full Time

Legal & Regulatory Department

2.0

• posted on 11 Dec 2024

1.0

for Salary and Benefits

Likes

The team is good and if you want to learn on your own

Job security - Excellent

Dislikes

Location placement is not good Culture is not good as well Salary is the worst as compared to other national banks Overall learning is not that great No training facilities

Salary - Bad

+3 more

Deputy Manager in Kolkata

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 21 Nov 2024

5.0

for Salary and Benefits

Likes

Salary on time. Descent salary package they provide compare to other companies.

Salary - Excellent

Dislikes

No work life balance. Unlimited pressure on tpp products. Huge mental pressure. Worst work culture. Huge partiality within employees. No team work.

Work satisfaction - Poor

+2 more

Deputy Manager in Noida

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 02 Nov 2024

2.0

for Salary and Benefits

Likes

Job certainty, less pressure of work as compared to other bank.

Job security - Good

Dislikes

Out dated Process of work, no training for new joiners, less salary package as compared to other company, lack of communication before application of new process, no leave encashment

Salary - Poor

+3 more

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Axis Bank Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Axis Bank in Mumbai?

The average salary of a Customer Service Associate at Axis Bank in Mumbai typically ranges from ₹1.8 Lakhs to ₹4.5 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Service Associate in Mumbai at Axis Bank earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. Customer Service Associate Salaries at Axis Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10 Axis Bank employees in India.

What is the estimated take home salary of a Customer Service Associate at Axis Bank in Mumbai?

The estimated take-home salary of a Customer Service Associate at Axis Bank in Mumbai typically ranges from ₹18,725 to ₹20,407 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10 salaries received from various employees of Axis Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Axis Bank for Customer Service Associate in India?

Karnataka Bank	₹4.2 Lakhs to ₹7.0 Lakhs per year
IDFC FIRST Bank	₹2.0 Lakhs to ₹4.3 Lakhs per year
ICICI Bank	₹2.2 Lakhs to ₹3.5 Lakhs per year
Kotak Mahindra Bank	₹2.0 Lakhs to ₹4.0 Lakhs per year
HDFC Bank	₹2.0 Lakhs to ₹4.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Axis Bank, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to Axis Bank in Mumbai?

The salary of a Customer Service Associate at companies similar to Axis Bank in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Bank of Baroda	₹2.0 Lakhs to ₹4.5 Lakhs per year
IndusInd Bank	₹2.0 Lakhs to ₹3.3 Lakhs per year
Yes Bank	₹2.0 Lakhs to ₹3.4 Lakhs per year
RBL Bank	₹1.7 Lakhs to ₹2.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at Axis Bank in Mumbai?

The salary growth for a Customer Service Associate at Axis Bank in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Mumbai can expect the following growth trajectory at Axis Bank:

Experience	Average Salary Range
Fresher	₹2.1 Lakhs to ₹2.7 Lakhs per year
1 year	₹1.8 Lakhs to ₹3.5 Lakhs per year
2 years	₹2.4 Lakhs to ₹3.1 Lakhs per year
3 years	₹2.5 Lakhs to ₹3.2 Lakhs per year

and so on.

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Axis Bank Customer Service Associate Salaries in Mumbai

Axis Bank Customer Service Associate salary in Mumbai ranges between ₹1.8 Lakh to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 10 Axis Bank latest salaries received from various employees of Axis Bank.