Axis Bank Mumbai Customer Service Associate Salaries by 10 Employees (Updated 2025)

0 - 4 years exp.

₹1.8 Lakh - ₹4.5 Lakhs

Salary of majority employees

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At par with the average Customer Service Associate Salary in Banking Companies for 0 - 4 years of experience

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Salaries in different departments

BFSI, Investments & Trading Customer Service Associate Salary 0 - 4 years exp. (4 salaries)	Unlock ₹1.8 L/yr - ₹4.5 L/yr
Customer Success, Service & Operations Customer Service Associate Salary 1 year exp. (AmbitionBox Estimate)	Unlock ₹2.5 L/yr - ₹3.3 L/yr
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Sales & Business Development Customer Service Associate Salary 2 years exp. (AmbitionBox Estimate)	Unlock ₹2.6 L/yr - ₹3.4 L/yr

Last Updated: 8 Mar 2025

Companies similar to Axis Bank for Customer Service Associate in Mumbai

Axis Bank Customer Service Associate Salary

0 - 4 years exp. (10 salaries)

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₹1.8 L/yr - ₹4.5 L/yr

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Associate Salary 0 - 4 years exp. (7 salaries)	Unlock ₹2 L/yr - ₹4.2 L/yr 5% more
ICICI Bank Customer Service Associate Salary 0 - 3 years exp. (10 salaries)	Unlock ₹2.2 L/yr - ₹3.5 L/yr 9% more
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Kotak Mahindra Bank Customer Service Associate Salary 1 - 8 years exp. (5 salaries)	Unlock ₹2 L/yr - ₹4 L/yr 10% more
IndusInd Bank Customer Service Associate Salary 1 - 5 years exp. (3 salaries)	Unlock ₹2 L/yr - ₹3.3 L/yr 8% less
Yes Bank Customer Service Associate Salary 0 - 4 years exp. (3 salaries)	Unlock ₹2 L/yr - ₹3.4 L/yr 16% less
IDFC FIRST Bank Customer Service Associate Salary 1 - 6 years exp. (29 salaries)	Unlock ₹2 L/yr - ₹4.3 L/yr 14% more
RBL Bank Customer Service Associate Salary 0 - 5 years exp. (10 salaries)	Unlock ₹1.7 L/yr - ₹2.2 L/yr 33% less
Bank of Baroda Customer Service Associate Salary 0 - 7 years exp. (12 salaries)	Unlock ₹2 L/yr - ₹4.5 L/yr 1% more

Customer Service Associate salary at Axis Bank ranges between ₹1.8 Lakh to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 10 latest salaries received from various employees of Axis Bank.

Latest annual salaries shared by Axis Bank Customer Service Associate in Mumbai

6d ago

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1 year exp.

6d ago

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1 year exp.

5mo ago

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2 years exp.

7mo ago

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1 year exp.

1y ago

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4 years exp.

1y ago

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3 years exp.

1y ago

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2 months exp.

1y ago

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1 year exp.

2y ago

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2 years exp.

2y ago

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1 year exp.

Experience wise Axis Bank Customer Service Associate salaries in Mumbai

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	Unlock ₹1.8 L/yr - ₹4.7 L/yr
1 year (5 salaries)	Unlock ₹1.8 L/yr - ₹3.5 L/yr
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2 years (AmbitionBox Estimate)	Unlock ₹2 L/yr - ₹3.4 L/yr
3 years (AmbitionBox Estimate)	Unlock ₹1.2 L/yr - ₹4.5 L/yr
4 years (AmbitionBox Estimate)	Unlock ₹1.3 L/yr - ₹3.5 L/yr

Similar Designation salaries in Axis Bank

Customer Service Officer Salary

(76 salaries)

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₹1 L/yr - ₹8.57 L/yr

Customer Service Executive Salary

(35 salaries)

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₹1.3 L/yr - ₹5.42 L/yr

Customer Service Manager Salary

(24 salaries)

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₹2.6 L/yr - ₹10.7 L/yr

Customer Care Executive Salary

(5 salaries)

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₹2.35 L/yr - ₹3.75 L/yr

Senior Associate Salary

(4 salaries)

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₹1.85 L/yr - ₹4.85 L/yr

Customer Service Representative Salary

(4 salaries)

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₹2.35 L/yr - ₹3.1 L/yr

Salary related reviews for Axis Bank

2.1

Rated by 2 employees for salary & benefits

Customer Service Associate in Kolkata

BFSI, Investments & Trading Department

4.0

• posted on 15 Jun 2022

3.0

for Salary and Benefits

Likes

Overall experience in Axis bank ( Teleperformance) is good. I learn so many things about banking process and how to handling customers over the call and also selling banking products.

Skill development - Good

Dislikes

... to sale only credit card but after few months they add 6 more products to sale. But they not increase my salary. Nevertheless I have to sale all products and complete the target. Otherwise they will make to much pressure on you.

Job security - Poor

Deputy Manager in Lucknow

Full Time

Legal & Regulatory Department

2.0

• posted on 11 Dec 2024

1.0

for Salary and Benefits

Likes

The team is good and if you want to learn on your own

Job security - Excellent

Dislikes

Location placement is not good Culture is not good as well Salary is the worst as compared to other national banks Overall learning is not that great No training facilities

Salary - Bad

+3 more

Deputy Manager in Kolkata

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 21 Nov 2024

5.0

for Salary and Benefits

Likes

Salary on time. Descent salary package they provide compare to other companies.

Salary - Excellent

Dislikes

No work life balance. Unlimited pressure on tpp products. Huge mental pressure. Worst work culture. Huge partiality within employees. No team work.

Work satisfaction - Poor

+2 more

Deputy Manager in Noida

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 02 Nov 2024

2.0

for Salary and Benefits

Likes

Job certainty, less pressure of work as compared to other bank.

Job security - Good

Dislikes

Out dated Process of work, no training for new joiners, less salary package as compared to other company, lack of communication before application of new process, no leave encashment

Salary - Poor

+3 more

Sales Officer in Kollam (working remotely)

Full Time

Sales & Business Development Department

1.0

• posted on 08 Oct 2024

1.0

for Salary and Benefits

Likes

I'm very disappointed with my experience at Axis Bank. The work culture feels overly pressurized, and I find the numerous account charges frustrating. It seems like there are fees for every little thing, which adds to my dissatisfaction. Overall, I do not appreciate the environment or the practices at Axis Bank.

Dislikes

... to such pressure, especially during peak login times. I hate this bank forever. I’ve been facing significant financial strain due to my salary being consistently low at 7,000 to 8,000 for the past 10 months. The bank has deducted amounts for parental insurance without proper communication, and this has caused me a lot of hardship.

Salary - Bad

+6 more

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2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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Axis Bank Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Axis Bank Mumbai?

Customer Service Associate salary at Axis Bank in Mumbai ranges between ₹1.8 Lakhs to ₹4.5 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 2% more than the average Customer Service Associate Salary in India. Salary estimates are based on 10 latest salaries received from various employees of Axis Bank Mumbai.

How does the salary of a Customer Service Associate at Axis Bank Mumbai compare with the average salary range for this job?

The average salary of a Customer Service Associate at Axis Bank is 2% more than the average salary of a Customer Service Associate in Mumbai. To know exact salary insights, login to view.

Which similar companies are paying more than Axis Bank to a Customer Service Associate in Mumbai?

IDFC FIRST Bank Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.3 Lakhs per year
Kotak Mahindra Bank Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
ICICI Bank Customer Service Associate Salary - ₹2.2 Lakhs to ₹3.5 Lakhs per year
HDFC Bank Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.2 Lakhs per year
Bank of Baroda Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to Axis Bank in Mumbai?

IndusInd Bank Customer Service Associate Salary - ₹2.0 Lakhs to ₹3.3 Lakhs per year
Yes Bank Customer Service Associate Salary - ₹2.0 Lakhs to ₹3.4 Lakhs per year
RBL Bank Customer Service Associate Salary - ₹1.7 Lakhs to ₹2.2 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at Axis Bank in Mumbai?

The estimated take-home salary of a Customer Service Associate at Axis Bank ranges between ₹20,847 per month to ₹22,498 per month in Mumbai. The take-home salary calculation is based on the average Axis Bank Customer Service Associate salary in India which ranges between ₹1.8 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at Axis Bank in Mumbai?

According to AmbitionBox, 75% of the Axis Bank Customer Service Associates in Mumbai reported a notice period of 1 Month, 25% reported a notice period of 3 Months.This is based on 4 responses on AmbitionBox in last 2 years.

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Axis Bank Customer Service Associate Salaries in Mumbai

Axis Bank Customer Service Associate salary in Mumbai ranges between ₹1.8 Lakh to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 10 Axis Bank latest salaries received from various employees of Axis Bank.