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Axis Bank Customer Service Manager salaries in India (Updated 2025)

Annual salary range
4 - 13 years exp.
₹2.2 Lakhs - ₹10.2 Lakhs
Salary of majority employees
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At par with the average Customer Service Manager Salary in Banking Companies for 4 - 13 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
4 - 13 years exp. (62 salaries)
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₹2.2 L/yr - ₹10.7 L/yr

BFSI, Investments & Trading
Customer Service Manager Salary
4 - 12 years exp. (31 salaries)
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₹2.4 L/yr - ₹8.3 L/yr

Finance & Accounting
Customer Service Manager Salary
4 - 10 years exp. (9 salaries)
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₹3.9 L/yr - ₹6 L/yr

Last Updated: 20 Mar 2025

Companies similar to Axis Bank for Customer Service Manager

Company name Avg Annual Salary Open Jobs
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ICICI Bank Customer Service Manager Salary

2 - 10 years exp. (422 salaries)

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₹1.1 L/yr - ₹9.5 L/yr

arrow icon 14% less
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₹3 L/yr - ₹7.6 L/yr

arrow icon 9% less
1 job opening
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IndusInd Bank Customer Service Manager Salary

1 - 10 years exp. (184 salaries)

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₹1.8 L/yr - ₹5.7 L/yr

arrow icon 37% less
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IDFC FIRST Bank Customer Service Manager Salary

2 - 9 years exp. (152 salaries)

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₹2.7 L/yr - ₹8 L/yr

arrow icon 14% less
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₹2 L/yr - ₹7.5 L/yr

arrow icon 22% less
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HDFC Bank Customer Service Manager Salary

1 - 12 years exp. (43 salaries)

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₹2.3 L/yr - ₹9 L/yr

arrow icon 14% less
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₹3.1 L/yr - ₹11.3 L/yr

arrow icon 16% more
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RBL Bank Customer Service Manager Salary

3 - 8 years exp. (11 salaries)

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₹3.2 L/yr - ₹7.2 L/yr

arrow icon 31% less
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Bandhan Bank Customer Service Manager Salary

4 - 9 years exp. (8 salaries)

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₹3.5 L/yr - ₹7.1 L/yr

arrow icon 28% less
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₹1.2 L/yr - ₹7 L/yr

arrow icon 34% less
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₹2.5 L/yr - ₹5 L/yr

arrow icon 27% less
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Deutsche Bank Customer Service Manager Salary

3 - 13 years exp. (4 salaries)

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₹5.3 L/yr - ₹13 L/yr

arrow icon 52% more
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Yes Bank Customer Service Manager Salary

0 - 7 years exp. (3 salaries)

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₹3.5 L/yr - ₹7.5 L/yr

arrow icon 19% less
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₹2.3 L/yr - ₹9.9 L/yr

arrow icon 9% less
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NatWest Group Customer Service Manager Salary

3 - 15 years exp. (3 salaries)

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₹3.9 L/yr - ₹14 L/yr

arrow icon 45% more
Customer Service Manager salary at Axis Bank ranges between ₹2.2 Lakhs to ₹10.2 Lakhs per year for employees with experience between 4 years to 13 years. Salary estimates are based on 111 latest salaries received from various employees of Axis Bank.

Latest annual salaries shared by Axis Bank Customer Service Manager

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Experience wise Axis Bank Customer Service Manager salaries

Last Updated: 20 Mar 2025

Experience Avg Annual Salary
4 years  (24 salaries)

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₹2.2 L/yr - ₹7.5 L/yr
5 years  (21 salaries)

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₹2.6 L/yr - ₹8.4 L/yr
6 years  (20 salaries)

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₹2.4 L/yr - ₹7 L/yr
7 years  (14 salaries)

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₹3.1 L/yr - ₹7.5 L/yr
8 years  (9 salaries)

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₹3.7 L/yr - ₹8.4 L/yr
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Axis Bank Customer Service Manager Salary and Career Growth

From

To

Customer Service Manager

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4 - 13 years exp.

Cluster Head

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12 - 22 years exp.

Customer Service Manager

4 - 13 years exp.
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Head Branch Operations

2 - 14 years exp.
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arrow icon 32% hike

Branch Head

9 - 24 years exp.
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arrow icon 106% hike

From

To

Customer Service Manager

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4 - 13 years exp.

Senior Vice President

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13 - 27 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Axis Bank

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₹1 L/yr - ₹8.57 L/yr
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₹1.55 L/yr - ₹4.5 L/yr
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₹1 L/yr - ₹5.54 L/yr
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₹1.35 L/yr - ₹6.6 L/yr
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₹1.9 L/yr - ₹4 L/yr
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₹1.2 L/yr - ₹4 L/yr
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₹2 L/yr - ₹3 L/yr
Branch Manager Salary
(626 salaries)
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₹6.5 L/yr - ₹27 L/yr
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₹4.5 L/yr - ₹12.78 L/yr
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₹1.15 L/yr - ₹5.15 L/yr

Salary related reviews for Axis Bank

3.1

Rated by 28 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 24 Jan 2025

3.0
 for  Salary and Benefits

Likes

Skill development compared to other bank axis provide good learnings

  • Job security - Good

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

read more
  • Work satisfaction - Poor
  • +2 more

Full Time

 · 

Legal & Regulatory Department

2.0
  •  posted on 11 Dec 2024

1.0
 for  Salary and Benefits

Likes

The team is good and if you want to learn on your own

  • Job security - Excellent

Dislikes

Location placement is not good Culture is not good as well Salary is the worst as compared to other national banks Overall learning is not that great No training facilities

read more
  • Salary - Bad
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 21 Nov 2024

5.0
 for  Salary and Benefits

Likes

Salary on time. Descent salary package they provide compare to other companies.

read more
  • Salary - Excellent

Dislikes

No work life balance. Unlimited pressure on tpp products. Huge mental pressure. Worst work culture. Huge partiality within employees. No team work.

read more
  • Work satisfaction - Poor
  • +2 more

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 02 Nov 2024

2.0
 for  Salary and Benefits

Likes

Job certainty, less pressure of work as compared to other bank.

  • Job security - Good

Dislikes

Out dated Process of work, no training for new joiners, less salary package as compared to other company, lack of communication before application of new process, no leave encashment

read more
  • Salary - Poor
  • +3 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 08 Oct 2024

1.0
 for  Salary and Benefits

Likes

I'm very disappointed with my experience at Axis Bank. The work culture feels overly pressurized, and I find the numerous account charges frustrating. It seems like there are fees for every little thing, which adds to my dissatisfaction. Overall, I do not appreciate the environment or the practices at Axis Bank.

read more

Dislikes

... to such pressure, especially during peak login times. I hate this bank forever. I’ve been facing significant financial strain due to my salary being consistently low at 7,000 to 8,000 for the past 10 months. The bank has deducted amounts for parental insurance without proper communication, and this has caused me a lot of hardship.

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

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Axis Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Axis Bank ?
The average salary of a Customer Service Manager at Axis Bank in India typically ranges from ₹2.2 Lakhs to ₹10.2 Lakhs per year, depending on experience (from 4 years to 13 years).

The top 10% of Customer Service Manager at Axis Bank earn more than ₹7.0 Lakhs per year, and the top 1% earn over ₹13.2 Lakhs per year. Customer Service Manager Salaries at Axis Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 100+ Axis Bank employees in India.
What is the estimated take home salary of a Customer Service Manager at Axis Bank in India?
The estimated take-home salary of a Customer Service Manager at Axis Bank in India typically ranges from ₹44,959 to ₹46,050 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹10.2 Lakhs per year for employees with experience ranging from 4 years to 13 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 100+ salaries received from various employees of Axis Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Axis Bank for Customer Service Manager in India?
Deutsche Bank ₹5.3 Lakhs to ₹13.0 Lakhs per year
NatWest Group ₹3.9 Lakhs to ₹14.0 Lakhs per year
Standard Chartered ₹3.1 Lakhs to ₹11.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Axis Bank, depending on the role and experience level.
What is the salary of a Customer Service Manager in companies similar to Axis Bank in India?
The salary of a Customer Service Manager at companies similar to Axis Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Bank of Baroda ₹2.3 Lakhs to ₹9.9 Lakhs per year
AU Small Finance Bank ₹3.0 Lakhs to ₹7.6 Lakhs per year
HDFC Bank ₹2.3 Lakhs to ₹9.0 Lakhs per year
IDFC FIRST Bank ₹2.7 Lakhs to ₹8.0 Lakhs per year
ICICI Bank ₹1.1 Lakhs to ₹9.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Manager at Axis Bank in India?
The salary growth for a Customer Service Manager at Axis Bank depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager can expect the following growth trajectory at Axis Bank:

Experience Average Salary Range
4 years ₹2.2 Lakhs to ₹7.5 Lakhs per year
5 years ₹2.6 Lakhs to ₹8.4 Lakhs per year
6 years ₹2.4 Lakhs to ₹7.0 Lakhs per year
7 years ₹3.1 Lakhs to ₹7.5 Lakhs per year
and so on.

Tell us how to improve this page.

Axis Bank Customer Service Manager salary in India ranges between ₹2.2 Lakhs to ₹10.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 111 Axis Bank latest salaries received from various employees of Axis Bank.