Axis Bank Customer Service Manager salaries in Mumbai (Updated 2025)

Likes

Salary on time. Descent salary package they provide compare to other companies.

Dislikes

No work life balance. Unlimited pressure on tpp products. Huge mental pressure. Worst work culture. Huge partiality within employees. No team work.

Likes

Job certainty, less pressure of work as compared to other bank.

Dislikes

Out dated Process of work, no training for new joiners, less salary package as compared to other company, lack of communication before application of new process, no leave encashment

Likes

I'm very disappointed with my experience at Axis Bank. The work culture feels overly pressurized, and I find the numerous account charges frustrating. It seems like there are fees for every little thing, which adds to my dissatisfaction. Overall, I do not appreciate the environment or the practices at Axis Bank.

Dislikes

... to such pressure, especially during peak login times. I hate this bank forever. I’ve been facing significant financial strain due to my salary being consistently low at 7,000 to 8,000 for the past 10 months. The bank has deducted amounts for parental insurance without proper communication, and this has caused me a lot of hardship.

Likes

...entally disturbed and getting panic attacks at work. Very in human work culture. They will tell you the salary is 40k in-hand and pay you 28k, when you go back to discuss they simply put up some reason ok deductions that was never informed on the first place.

Dislikes

Do not work here unless you want to be dragged around like an animal . I not only speak for myself but everyone that I know there. Only working in such a toxic environment to make some money for bread. And how they treat you is by throwing bread crumbs on the floor. They are the best manipulaters. Even if you are on death bed, they would want you to report to work.