Customer Service Manager
Annual salary range
₹2.4 Lakhs - ₹15.9 Lakhs
Very High Confidence 
Very High Confidence means the data is based on a large number of latest salaries.
Filter salaries by
Experience
Department
Industry
Mumbai
Company Type
Customer Service Manager Salary in Mumbai (Updated 2025)
based on 1.1k
latest salaries
• updated:
12 Mar 2025
Select an experience to get the exact salary
Unlock
Salary of majority employees
Customer Service Manager Salary in Mumbai ranges between ₹2.4 Lakhs to ₹15.9 Lakhs for 2 years of experience to 15 years of experience. Salary estimates are based on 1.1k latest salaries received from Customer Service...
Read More
Explore on this page
Top paying companies
Popular companies
Latest annual salaries
Salaries by experience
Jobs
available
Similar designations
Salary related reviews
Top interview questions
| Company name | Avg. annual salary | Open Jobs |
|---|---|---|
 Unlock | 4 job openings | |
| Unlock | ||
| Unlock | ||
| Unlock | ||
| Unlock | ||
Is this list helpful? | ||
View more companies
| Company Name | Avg. annual salary | Open Jobs |
|---|---|---|
0 -
12
yrs
exp.
.
Mumbai
(88 salaries)
|
₹2.3 L/yr - ₹9 L/yr | 1 job opening |
2 -
10
yrs
exp.
.
Mumbai
(76 salaries)
|
₹2 L/yr - ₹8 L/yr | |
Login to view exact salary
| ||
0 -
9
yrs
exp.
.
Mumbai
(68 salaries)
|
₹3.2 L/yr - ₹5.8 L/yr | 1 job opening |
4 -
13
yrs
exp.
.
Mumbai
(24 salaries)
|
₹2.6 L/yr - ₹10.7 L/yr | |
8 -
15
yrs
exp.
.
Mumbai
(23 salaries)
|
₹9.1 L/yr - ₹20.6 L/yr | 4 job openings |
2 -
8
yrs
exp.
.
Mumbai
(16 salaries)
|
₹2.5 L/yr - ₹5.5 L/yr | |
1 -
7
yrs
exp.
.
Mumbai
(15 salaries)
|
₹1.8 L/yr - ₹5 L/yr | |
3 -
9
yrs
exp.
.
Mumbai
(15 salaries)
|
₹3.8 L/yr - ₹7 L/yr | 1 job opening |
Login to view exact salary
| ||
0 -
14
yrs
exp.
.
Mumbai
(13 salaries)
|
₹2.3 L/yr - ₹8.2 L/yr | |
0 -
5
yrs
exp.
.
Mumbai
(12 salaries)
|
₹2 L/yr - ₹3.2 L/yr | |
Latest annual salaries shared by Customer Service Managers
1d ago
Pcc Softech
Customer Service Manager
7 years exp.
Unlock
1d ago
JK Tyres
Customer Service Manager
8 years exp.
Unlock
2d ago
Mahindra Insurance Brokers
Customer Service Manager
4 years exp.
Unlock
2d ago
24/7 Customer
Customer Service Manager
4 years exp.
Unlock
2d ago
Inspiredge IT Solutions
Customer Service Manager
10 years exp.
Unlock
2d ago
7Dxperts
Customer Service Manager
15 years exp.
Unlock
2d ago
AU Small Finance Bank
Customer Service Manager
7 years exp.
Unlock
2d ago
Gromax
Customer Service Manager
6 years exp.
Unlock
2d ago
British Petroleum
Customer Service Manager
12 years exp.
Unlock
2d ago
Dream Foods
Customer Service Manager
6 years exp.
Unlock View all latest salaries
Customer Service Manager salaries by
| Years of experience | Avg. annual salary |
|---|---|
2
years
(91
salaries)
| Unlock ₹1.2 L/yr - ₹6.8 L/yr |
3
years
(109
salaries)
| Unlock ₹2 L/yr - ₹7.5 L/yr |
Login to view exact salary
| |
4
years
(88
salaries)
| Unlock ₹2.3 L/yr - ₹9.2 L/yr |
5
years
(96
salaries)
| Unlock ₹2 L/yr - ₹13 L/yr |
6
years
(94
salaries)
| Unlock ₹2.4 L/yr - ₹10 L/yr |
View all salaries by experience
Customer Service Manager Jobs in Mumbai
Customer Service Manager
· 3-6 years
Schneider Electric India Pvt. Ltd.
Bangalore / Bengaluru
Customer Service Manager
· 5-10 years
Saint Gobain
₹10
L/yr
- ₹18
L/yr
Bangalore / Bengaluru
Customer Service Manager
· 3-9 years
M/s. orange business services
Mumbai
Similar Designation Salary
| Similar Designation | Avg. annual salary |
|---|---|
Customer Service Officer Salary
0 -
7
years
exp.
(647 salaries)
| Unlock ₹1.8 L/yr - ₹5 L/yr |
Customer Service Associate Salary
0 -
5
years
exp.
(3.2k salaries)
| Unlock ₹1.3 L/yr - ₹4.5 L/yr |
Login to view exact salary
| |
Customer Service Executive Salary
0 -
6
years
exp.
(10.4k salaries)
| Unlock ₹1.3 L/yr - ₹4.7 L/yr |
Customer Relationship Manager Salary
1 -
11
years
exp.
(1.5k salaries)
| Unlock ₹1.8 L/yr - ₹8.4 L/yr |
Customer Service Representative Salary
0 -
6
years
exp.
(1.4k salaries)
| Unlock ₹1.1 L/yr - ₹5.3 L/yr |
View more similar designations
Salary related reviews by similar designations like Customer Service Manager
Amazon Development Centre India
Customer Service Associate
• posted on 08 Jan 2025
Likes
1. Salary in time.
- Salary - Excellent
Dislikes
1. Work life balance - Pathetic 2. Promotion - Don't even expect 3. Leadership - Rubbish (Only few Managers are good, but from Ops Manager none are good) 4. Even if you have leave balance you can't take it whenever you wish 5. Leave blockout for few weeks during sale(and sale in Amazon is like nearly in every month.) 6. Inhuman call flow(if it's your first job you're done) 7. Shift timings and week offs can get changed anytime 8. Pressure of doing OT. Even though that's optional thing, you'll be pressurized of doing so. The list continues...
read more- Skill development - Bad
+3 more
ICICI Bank
Branch Manager in Macherla
• posted on 20 Feb 2025
Likes
Good to work on icici
- Salary - Good
+3 more
Dislikes
...and audit teams are involving the branches and wrong potrait to super officials. Low level lady staff are working for only salary not for organisation. They will escalate the small things to HR also.
read moreIndusInd Bank
Assistant Manager in Nagaon
• posted on 04 Jan 2025
Likes
The challenges presented in my role push me to constantly learn and develop new skills. Working with a diverse team of colleagues allows for different perspectives and collaborative problem-solving
read more- Salary - Good
+6 more
Dislikes
salary and benefits : Being underpaid for the work you perform can cause you to become unhappy.
read moreMahindra Rural Housing Finance
Branch Manager in Shujalpur
• posted on 15 Dec 2024
Likes
...ed us and made us resign and then did not even give us relief, we felt very bad. Despite the salary being very low (21500), we worked honestly for 8 years in Mahindra company. A staff in another company earns this much salary
read more- Skill development - Good
Dislikes
The company to which the employee gave 8 years of his life, harassed the employee and made him resign from the job, after which I was asked for early relieving, then even after I mailed for early relieving, I was not given early relieving,If I want, I can seek relief through court case because I have the recording which was spoken by the company's HR and Deepak sir (Business Head).
read more- Job security - Poor
Tata Motors
Senior Manager in Pune
• posted on 05 Feb 2025
Likes
... security is good. also will get very good technical sound knowledge on the job. Salary is also good as per market. Skill development is good. Culture is also good.
read more- Salary - Good
+6 more
Dislikes
Lateral employees will struggle for promotions, they only give promotions to GET/PGET. Need to work in shift for design department.
read moreTop skills for Customer Service Manager
Recently Viewed
REVIEWS
Tata Marcopolo Motors
No Reviews
INTERVIEWS
efficiently
No Interviews
INTERVIEWS
efficiently
No Interviews
REVIEWS
Tata Marcopolo Motors
No Reviews
SALARIES
Tata Motors
REVIEWS
Tata Marcopolo Motors
No Reviews
JOBS
Browse jobs
Discover jobs you love
INTERVIEWS
efficiently
No Interviews
JOBS
Aludecor Lamination
No Jobs
INTERVIEWS
efficiently
No Interviews
Contribute & help others!
You can choose to be anonymous
Customer Service Manager Salary In Other Locations
| Locations | Avg. annual salary |
|---|---|
New Delhi
Customer Service Manager
2 -
15
years
exp.
| Unlock ₹2.2 L/yr - ₹14.5 L/yr |
Hyderabad / Secunderabad
Customer Service Manager
2 -
15
years
exp.
| Unlock ₹2.3 L/yr - ₹14 L/yr |
Login to view exact salary
| |
Bangalore / Bengaluru
Customer Service Manager
2 -
15
years
exp.
| Unlock ₹2.3 L/yr - ₹20 L/yr |
Chennai
Customer Service Manager
2 -
15
years
exp.
| Unlock ₹2.3 L/yr - ₹15 L/yr |
Pune
Customer Service Manager
2 -
15
years
exp.
| Unlock ₹2.4 L/yr - ₹16.9 L/yr |
View More
Customer Service Manager Salary By Industries
| Industries | Avg. annual salary |
|---|---|
Financial Services Customer Service Manager
2 -
15
years
exp.
| Unlock ₹2.3 L/yr - ₹9.5 L/yr |
Banking Customer Service Manager
2 -
15
years
exp.
| Unlock ₹2.5 L/yr - ₹7.2 L/yr |
Login to view exact salary
| |
Internet Customer Service Manager
2 -
15
years
exp.
| Unlock ₹2.5 L/yr - ₹18.5 L/yr |
Insurance Customer Service Manager
2 -
15
years
exp.
| Unlock ₹2.4 L/yr - ₹7.9 L/yr |
IT Services & Consulting Customer Service Manager
2 -
15
years
exp.
| Unlock ₹2.4 L/yr - ₹20.5 L/yr |
View More
Frequently Asked Questions about Customer Service Manager Salaries
What is the salary of a Customer Service Manager in Mumbai?
Salary for a Customer Service Manager in Mumbai ranges between ₹2.4 Lakhs to ₹15.9 Lakhs per year. Salary estimates are based on 1.1k latest salaries received from various Customer Service Managers across industries.
What are the top paying companies that employ Customer Service Managers?
- Orange Business Customer Service Manager Salary - ₹15.0 Lakhs per year
- Siemens Customer Service Manager Salary - ₹14.4 Lakhs per year
- InterGlobe Aviation Customer Service Manager Salary - ₹11.5 Lakhs per year
- Tata Motors Customer Service Manager Salary - ₹11.1 Lakhs per year
- Mahindra & Mahindra Customer Service Manager Salary - ₹10.2 Lakhs per year
What is the starting salary for a Customer Service Manager in Mumbai?
Average starting Salary for Customer Service Manager in India is around ₹2.4 Lakhs per year (₹20.0k per month). 2 years of minimum experience is required to be a Customer Service Manager.
What is the highest salary for a Customer Service Manager in Mumbai?
Highest salary that a Customer Service Manager can earn is ₹20.6 Lakhs per year (₹1.7L per month).
What are the top paying industries for Customer Service Manager in Mumbai?
- Internet - ₹1.2 Lakhs to 40.0 Lakhs per year
- IT Services & Consulting - ₹0.4 Lakhs to 20.6 Lakhs per year
- Financial Services - ₹2.2 Lakhs to 20.0 Lakhs per year
- Insurance - ₹1.2 Lakhs to 12.0 Lakhs per year
- Banking - ₹0.9 Lakhs to 21.0 Lakhs per year
What are the top paying cities for Customer Service Manager in India?
- Bangalore / Bengaluru - ₹0.2 Lakhs to 93.0 Lakhs per year
- Mumbai - ₹0.1 Lakhs to 120.0 Lakhs per year
- Chennai - ₹0.1 Lakhs to 240.0 Lakhs per year
- New Delhi - ₹0.2 Lakhs to 80.5 Lakhs per year
- Hyderabad / Secunderabad - ₹0.2 Lakhs to 50.0 Lakhs per year
What are the popular/top skills required to become a Customer Service Manager?
These are the top skills of a Customer Service Manager based on 60 jobs posted by employers.
- Customer Service
- Communication Skills
- Team Management
- Operations
- CRM
Tell us how to improve this page.
Popular Tools
Q1. How you will deal a Customer when our service regarding his car was poor and he doesn't want to come ... read more
asked in
Hyundai Motor India Limited
View answers (8) Q3. How to handle customer and dealer channels
View answers (3) - Home >
- Salaries >
- Customer Service Manager Salary >
- Customer Service Manager Salary in Mumbai
Rate your company
How was your last interview experience?
Feedback
