Customer Service Manager Salary in Mumbai

Likes

I only liked the salary package that was around 31k in hand

Dislikes

There are so much things that i disliked and my experience was very TERRIBLE due to this. SO FIRST THING FIRST They do not have enough process trainers When we were in the training period, We mostly only being trained for 1,2 hrs and for rest of the hours The training rooms were not available, Think about it trs are not available how will you be training your candidates, Second Is About the HR's in this company So, the HR team is very rude, and they always carry a rude, arrogant face, (Not all) some are very good professional but possibility of that is 3/10 Specially the female staff they're always in a attitude and this is the experience of every candidate, The people who were giving interview with me, we've to roam around their to their just because of their bad management, HR they themselves do not know who do what and to whom we should send the candidate WE WERE LITTERALLY PRAYING TO GOD that plss let us go to from this interview building Third reason is THE PROCESS TRAINERS AS I TOLD they do not have enough process trainer so what they do is they hire a trainer from different processes and adjust them to a different processes the trainers themselves do not know about the process and they are learning from old trainers meanwhile our training, How can you EXPECT the candidate to get PASS in the last ACCRED VERY DISAPPOINTED FOURTH THING i would say is THEY DO NOT HAVE ENOUGH SYSTEMS SO THAT THE TRAINEES CAN NAVIGATE THE TOOLS

Likes

I like company culture environment co operative senior..

Dislikes

I dislike company salary structure compare for new joining against old employee who was complete his above 5 years in company but company not provide as per role benefits.

Likes

I love working in Amazon and love many things about it. Stability,salary and working culture.

Dislikes

Baised nature , no new skill learning, not giv n the opportunity to learn new skills after for 4 years, not given opportunity to deserving people and promoting non deserving candidates without doing clear interview.

Likes

Salary is on time Holidays are flexible Co workers are nice Portfolio provided is nice

Dislikes

The seniors are not helpful at all They dont want to take risk No learning factor No training is done Since day 1 PIP dhamki is given

Likes

Job security , on time salary

Dislikes

Poor work life balance, unnecessary launch of new projects every now and then which gets dissolve in a month, involving mobility people in home service ( deviation of job profile for which they were hired), poor travelling & conveyance policy at assistant manager level, work culture