Customer Service Manager
Annual salary range
₹2.4 Lakhs - ₹15.5 Lakhs
Very High Confidence 
Very High Confidence means the data is based on a large number of latest salaries.
Filter salaries byCustomer Service Manager Salary in Mumbai
based on 1.1k
latest salaries
• updated:
6 Dec 2024
Select an experience to get the exact salary
Salary of majority employees
Experience wise Customer Service Manager salaries
| Years of experience | Avg. Annual Salary |
|---|---|
2
years
(82
salaries)
|  ₹2.4 L/yr - ₹15 L/yr |
3
years
(100
salaries)
| ₹2.4 L/yr - ₹15.5 L/yr |
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| |
4
years
(87
salaries)
| ₹2.4 L/yr - ₹15 L/yr |
5
years
(93
salaries)
| ₹2.4 L/yr - ₹15.4 L/yr |
6
years
(92
salaries)
| ₹2.4 L/yr - ₹13 L/yr |
View all salaries by experience
Customer Service Manager Salary in
Mumbai ranges between ₹2.4
Lakhs to ₹15.5
Lakhs for
2 years of experience to 15 years of experience
. Salary estimates are based on
1.1k latest salaries received
from Customer Service Manager.
See latest salaries
Customer Service Manager salaries in different departments
| Department | Avg Annual Salary |
|---|---|
Customer Success, Service & Operations
Customer Service Manager Salary
2 - 15
years
exp.
(494
salaries)
| ₹2.4 L/yr - ₹15.3 L/yr |
Login to view exact salary
| |
BFSI, Investments & Trading
Customer Service Manager Salary
2 - 15
years
exp.
(103
salaries)
| ₹2.4 L/yr - ₹12 L/yr |
View all departments salaries
Explore on this page
Top paying companies
Popular companies
Jobs
available
Similar designations
Salary related reviews
Top interview questions
Latest annual salaries shared by Customer Service Managers
1d ago
Quattro Business Support Solutions
Customer Service Manager
8 years exp.
1d ago
ESAF Small Finance Bank
Customer Service Manager
6 years exp.
2d ago
Aqex Technologies
Customer Service Manager
15 years exp.
2d ago
HDFC Bank
Customer Service Manager
5 years exp.
2d ago
Best Power Equipments (I)
Customer Service Manager
13 years exp.
2d ago
Money Workshop
Customer Service Manager
8 years exp.
2d ago
Hinduja Leyland Finance
Customer Service Manager
8 years exp.
2d ago
Appy Pie
Customer Service Manager
4 years exp.
3d ago
ICICI Lombard General Insurance Company
Customer Service Manager
11 years exp.
3d ago
ICICI Bank
Customer Service Manager
2 years exp.
View all latest salaries
| Company name | Avg Annual Salary | Open Jobs |
|---|---|---|
| | 1 job opening | |
| | ||
| | ||
| | ||
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| Company Name | Avg Annual Salary | Open Jobs |
|---|---|---|
12 -
18
yrs
exp.
.
Mumbai
(5 salaries)
|
₹25.5 L/yr - ₹29.2 L/yr | |
6 -
16
yrs
exp.
.
Mumbai
(5 salaries)
|
₹3.5 L/yr - ₹11.3 L/yr | 1 job opening |
Login to view exact salary
| ||
8 -
18
yrs
exp.
.
Mumbai
(5 salaries)
|
₹4 L/yr - ₹22 L/yr | |
8 -
20
yrs
exp.
.
Mumbai
(5 salaries)
|
₹7.1 L/yr - ₹9.1 L/yr | |
1 -
8
yrs
exp.
.
Mumbai
(5 salaries)
|
₹1.7 L/yr - ₹3 L/yr | |
2 -
4
yrs
exp.
.
Mumbai
(5 salaries)
|
₹3.5 L/yr - ₹4.2 L/yr | |
7 -
16
yrs
exp.
.
Mumbai
(4 salaries)
|
₹8 L/yr - ₹10.8 L/yr | |
5 -
17
yrs
exp.
.
Mumbai
(4 salaries)
|
₹3.5 L/yr - ₹7.5 L/yr | |
Login to view exact salary
| ||
|
5 -
15
yrs
exp.
.
Mumbai
(4 salaries)
|
₹5.5 L/yr - ₹9 L/yr | |
4 -
9
yrs
exp.
.
Mumbai
(4 salaries)
|
₹5 L/yr - ₹8.5 L/yr | |
Customer Service Manager Jobs in Mumbai
Customer Service Manager
· 10-14 years
Reliance Jio Infocomm Ltd.
Pune
Customer Service Manager
· 7-12 years
Tata AIA Life Insurance Company Ltd.
Thane
Customer Service Manager
· 10-13 years
Headstrong (GENPACT)
Hyderabad / Secunderabad
Similar Designation Salaries for Customer Service Manager
| Designations | Avg Annual Salary |
|---|---|
Customer Service Officer Salary
0 -
7
years
exp.
(637 salaries)
| ₹1.8 L/yr - ₹5 L/yr |
Customer Service Associate Salary
0 -
5
years
exp.
(3.2k salaries)
| ₹1.3 L/yr - ₹4.4 L/yr |
Login to view exact salary
| |
Customer Service Executive Salary
0 -
6
years
exp.
(78k salaries)
| ₹1.3 L/yr - ₹4.8 L/yr |
Customer Relationship Manager Salary
1 -
11
years
exp.
(1.5k salaries)
| ₹1.8 L/yr - ₹8.5 L/yr |
Customer Service Representative Salary
0 -
6
years
exp.
(13.4k salaries)
| ₹1.3 L/yr - ₹5.1 L/yr |
View more similar designations
Salary related reviews by similar designations like Customer Service Manager
DCB Bank
Customer Service Manager in Pune
• posted on 05 Nov 2024
Axis Bank
Assistant Manager in Bangalore / Bengaluru
• posted on 12 Nov 2024
Likes
We can learn skills
Dislikes
We don't get any appreciation for what we done and also 2023-24 FY I didn't get bonus because LMS not completion I think that is not correct For operations we don't get any incentives so we will wait for bonus so that's why
read moreHDFC Bank
Assistant Manager in Chennai
• posted on 03 Oct 2024
Likes
Dynamic work environment Opportunities for growth and development Comprehensive training programs Competitive salary and benefits Diverse and inclusive workplace culture .Innovative products and services Strong brand reputation and stability Employee engagement initiatives Collaborative team environment Opportunities for community involvement and CSR activities
read moreDislikes
High performance expectations Long working hours Intense competition in the banking sector Regulatory compliance requirements Continuous learning and upskilling needs
read moreMahindra Rural Housing Finance
Branch Manager in Shujalpur
• posted on 15 Dec 2024
Likes
...ed us and made us resign and then did not even give us relief, we felt very bad. Despite the salary being very low (21500), we worked honestly for 8 years in Mahindra company. A staff in another company earns this much salary
read moreDislikes
The company to which the employee gave 8 years of his life, harassed the employee and made him resign from the job, after which I was asked for early relieving, then even after I mailed for early relieving, I was not given early relieving,If I want, I can seek relief through court case because I have the recording which was spoken by the company's HR and Deepak sir (Business Head).
read moreESAF CO-OPERATIVE
Assistant Manager in Sangli Miraj Kupwad
• posted on 27 Oct 2024
Likes
Loan process and software is fast and secured, culture is quit good, work satisfaction is also good,salary is on time.
read moreDislikes
Company policies is good but Managers not implemented well some of managers is comes from other microfinances and they implemented other company policies here these very crucial problem and that cause Company hiring rate is very high(जिस कंपनी में hiring ज्यादा है वहा कुछ तो गडबड है 😁)
read moreTop skills for Customer Service Manager
Customer Service Manager Salary In Other Locations
| Locations | Avg Annual Salary |
|---|---|
New Delhi
Customer Service Manager
2 -
15
years
exp.
| ₹2.2 L/yr - ₹14.5 L/yr |
Hyderabad / Secunderabad
Customer Service Manager
2 -
15
years
exp.
| ₹2.2 L/yr - ₹14 L/yr |
Login to view exact salary
| |
Bangalore / Bengaluru
Customer Service Manager
2 -
15
years
exp.
| ₹2.3 L/yr - ₹20 L/yr |
Chennai
Customer Service Manager
2 -
15
years
exp.
| ₹2.3 L/yr - ₹15 L/yr |
Pune
Customer Service Manager
2 -
15
years
exp.
| ₹2.3 L/yr - ₹16.9 L/yr |
View More
Customer Service Manager Salary By Industries
| Industries | Avg Annual Salary |
|---|---|
Financial Services
Customer Service Manager
2 -
15
years
exp.
| ₹2.3 L/yr - ₹9.1 L/yr |
Banking
Customer Service Manager
2 -
15
years
exp.
| ₹2.5 L/yr - ₹7.2 L/yr |
Login to view exact salary
| |
Internet
Customer Service Manager
2 -
15
years
exp.
| ₹2.5 L/yr - ₹18.2 L/yr |
Insurance
Customer Service Manager
2 -
15
years
exp.
| ₹2.4 L/yr - ₹8 L/yr |
IT Services & Consulting
Customer Service Manager
2 -
15
years
exp.
| ₹2.4 L/yr - ₹20 L/yr |
View More
Frequently Asked Questions about Customer Service Manager Salaries
What is the salary of a Customer Service Manager in India?
Salary for a Customer Service Manager in India ranges between ₹2.4 Lakhs to ₹15.5 Lakhs per year. Salary estimates are based on 1.1k latest salaries received from various Customer Service Managers across industries.
What are the top paying companies that employ Customer Service Managers?
- Orange Business Customer Service Manager Salary - ₹15.9 Lakhs per year
- Siemens Customer Service Manager Salary - ₹13.7 Lakhs per year
- Tata Motors Customer Service Manager Salary - ₹11.1 Lakhs per year
- InterGlobe Aviation Customer Service Manager Salary - ₹10.3 Lakhs per year
- Mahindra & Mahindra Customer Service Manager Salary - ₹10.2 Lakhs per year
What is the starting salary for a Customer Service Manager in India?
Average starting Salary for Customer Service Manager in India is around ₹2.4 Lakhs per year (₹20.0k per month). 2 years of minimum experience is required to be a Customer Service Manager.
What is the highest salary for a Customer Service Manager in India?
Highest salary that a Customer Service Manager can earn is ₹21.0 Lakhs per year (₹1.8L per month).
What are the top paying industries for Customer Service Manager in India?
- Internet - ₹1.2 Lakhs to 40.0 Lakhs per year
- IT Services & Consulting - ₹0.4 Lakhs to 20.6 Lakhs per year
- Financial Services - ₹2.2 Lakhs to 20.0 Lakhs per year
- Insurance - ₹1.2 Lakhs to 12.0 Lakhs per year
- Banking - ₹0.9 Lakhs to 21.0 Lakhs per year
What are the top paying cities for Customer Service Manager in India?
- Bangalore / Bengaluru - ₹0.2 Lakhs to 93.0 Lakhs per year
- Mumbai - ₹0.1 Lakhs to 120.0 Lakhs per year
- Chennai - ₹0.1 Lakhs to 78.0 Lakhs per year
- New Delhi - ₹0.2 Lakhs to 80.5 Lakhs per year
- Hyderabad / Secunderabad - ₹0.2 Lakhs to 50.0 Lakhs per year
What are the popular/top skills required to become a Customer Service Manager?
These are the top skills of a Customer Service Manager based on 57 jobs posted by employers.
- Communication Skills
- Customer Service
- Operations
- Team Management
- Compliance
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Customer Service Manager Interview Questions
based on 157 interviews
Q1.
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Q2.
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Q3.
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Q4.
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