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ICICI Bank Customer Service Manager salaries in Mumbai

Annual salary range
2 - 9 years exp.
₹1.1 Lakh - ₹8 Lakhs
Salary of majority employees
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8% less than the average Customer Service Manager Salary in Banking Companies for 2 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
2 - 8 years exp. (39 salaries)
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₹1.1 L/yr - ₹8 L/yr

BFSI, Investments & Trading
Customer Service Manager Salary
2 - 9 years exp. (17 salaries)
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₹2 L/yr - ₹6.8 L/yr

Finance & Accounting
Customer Service Manager Salary
2 - 5 years exp. (8 salaries)
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₹3 L/yr - ₹5 L/yr

Last Updated: 27 Dec 2024

Companies similar to ICICI Bank for Customer Service Manager in Mumbai

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ICICI Bank Customer Service Manager Salary

2 - 9 years exp. (74 salaries)

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₹1.1 L/yr - ₹8 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Axis Bank Customer Service Manager Salary

4 - 13 years exp. (24 salaries)

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₹2.6 L/yr - ₹10.7 L/yr

arrow icon 26% more
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₹2.5 L/yr - ₹5.5 L/yr

arrow icon 14% less
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IndusInd Bank Customer Service Manager Salary

1 - 7 years exp. (16 salaries)

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₹1.8 L/yr - ₹5.7 L/yr

arrow icon 36% less
1 job opening
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₹3.8 L/yr - ₹7 L/yr

arrow icon 9% more
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HDFC Bank Customer Service Manager Salary

1 - 12 years exp. (10 salaries)

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₹3.5 L/yr - ₹7.5 L/yr

arrow icon 2% more
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₹3.6 L/yr - ₹7 L/yr

arrow icon 6% more
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₹4.4 L/yr - ₹6.6 L/yr

arrow icon 22% more
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DBS Bank Customer Service Manager Salary

7 - 14 years exp. (3 salaries)

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₹8 L/yr - ₹13 L/yr

arrow icon 66% more
Customer Service Manager salary at ICICI Bank ranges between ₹1.1 Lakh to ₹8 Lakhs per year for employees with experience between 2 years to 9 years. Salary estimates are based on 74 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Customer Service Manager in Mumbai

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Experience wise ICICI Bank Customer Service Manager salaries in Mumbai

Last Updated: 27 Dec 2024

Experience Avg Annual Salary
2 years  (24 salaries)

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₹1.1 L/yr - ₹6.8 L/yr
3 years  (14 salaries)

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₹2 L/yr - ₹8.2 L/yr
4 years  (13 salaries)

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₹2.3 L/yr - ₹6 L/yr
5 years  (8 salaries)

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₹2.5 L/yr - ₹8.8 L/yr
6 years  (6 salaries)

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₹3 L/yr - ₹6 L/yr
View all

Similar Designation salaries in ICICI Bank

Branch Manager Salary
(227 salaries)
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₹5.51 L/yr - ₹22 L/yr
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₹1.75 L/yr - ₹5 L/yr
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₹1.5 L/yr - ₹4.21 L/yr
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₹2 L/yr - ₹7.85 L/yr
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₹2.15 L/yr - ₹3.5 L/yr
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₹1.8 L/yr - ₹3.8 L/yr
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₹2.61 L/yr - ₹3.05 L/yr
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₹2.05 L/yr - ₹3.28 L/yr

Salary related reviews for ICICI Bank

3.4

Rated by 15 employees for salary & benefits

Full Time

 · 

Project & Program Management Department

4.0
  •  posted on 29 Mar 2019

5.0
 for  Salary and Benefits

Likes

99%secure job till you are not doing any blander misktake you will be there...career growth is also there but competition level is high and salary also they are not providing much if you are joining with atleast AM grade this is a best company in banking industry.. team mate and managers are also very friendly and they also motivate to achive good career.

read more
  • Salary - Excellent
  • +6 more

Dislikes

Everything is good here except salry hike and promotion because of competition and little bit politics.

Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 13 Aug 2018

3.0
 for  Salary and Benefits

Likes

Good place to work . Business pressure is High. Work life balance is there.

  • Skill development - Excellent
  • +1 more

Dislikes

Low pay . Posting in different places . North Indians will be posted in south India and so difficult to survive as we don't know language and Food problem also.

read more

BFSI, Investments & Trading Department

3.0
  •  posted on 12 Nov 2019

2.0
 for  Salary and Benefits

Likes

Working with ICICI is very satisfying. Employee get greater exposer for other banking sector.

Dislikes

... cooperative. And get aggressive very easily from silly cause) With the staff. Salary is not good.

read more
  • Salary - Poor
  • +3 more

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 14 Mar 2025

2.0
 for  Salary and Benefits

Likes

Very focused on Skill development, no boss management culture, lots of data oriented actionable taken, very tech savvy and technology oriented, Strong HR policies.

read more
  • Skill development - Good
  • +1 more

Dislikes

...gement. Decision made only upon statistical reference instead of ground reality. Very poor compensation policy, no incentive or rating culture. Man marking, staff usages, proper staff onboarding, training and monitoring are missing. Depth not there to generate more business, thus missing out market share in most of the non metro or semi urban location.

read more
  • Salary - Poor
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 20 Feb 2025

4.0
 for  Salary and Benefits

Likes

Good to work on icici

  • Salary - Good
  • +3 more

Dislikes

...and audit teams are involving the branches and wrong potrait to super officials. Low level lady staff are working for only salary not for organisation. They will escalate the small things to HR also.

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ICICI Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at ICICI Bank in Mumbai?
The average salary of a Customer Service Manager at ICICI Bank in Mumbai typically ranges from ₹1.1 Lakhs to ₹8.0 Lakhs per year, depending on experience (from 2 years to 9 years).

The top 10% of Customer Service Manager in Mumbai at ICICI Bank earn more than ₹5.6 Lakhs per year, and the top 1% earn over ₹7.7 Lakhs per year. Customer Service Manager Salaries at ICICI Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 70+ ICICI Bank employees in India.
What is the estimated take home salary of a Customer Service Manager at ICICI Bank in Mumbai?
The estimated take-home salary of a Customer Service Manager at ICICI Bank in Mumbai typically ranges from ₹38,104 to ₹39,297 per month. This is based on the average salary range of ₹1.1 Lakhs to ₹8.0 Lakhs per year for employees with experience ranging from 2 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 70+ salaries received from various employees of ICICI Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than ICICI Bank for Customer Service Manager in India?
DBS Bank ₹8.0 Lakhs to ₹13.0 Lakhs per year
Axis Bank ₹2.6 Lakhs to ₹10.7 Lakhs per year
Standard Chartered ₹4.4 Lakhs to ₹6.6 Lakhs per year
AU Small Finance Bank ₹3.8 Lakhs to ₹7.0 Lakhs per year
IDFC FIRST Bank ₹3.6 Lakhs to ₹7.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ICICI Bank, depending on the role and experience level.
What is the salary of a Customer Service Manager in companies similar to ICICI Bank in Mumbai?
The salary of a Customer Service Manager at companies similar to ICICI Bank in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

HDFC Bank ₹3.5 Lakhs to ₹7.5 Lakhs per year
Kotak Mahindra Bank ₹2.5 Lakhs to ₹5.5 Lakhs per year
IndusInd Bank ₹1.8 Lakhs to ₹5.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Manager at ICICI Bank in Mumbai?
The salary growth for a Customer Service Manager at ICICI Bank in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager in Mumbai can expect the following growth trajectory at ICICI Bank:

Experience Average Salary Range
2 years ₹1.1 Lakhs to ₹6.8 Lakhs per year
3 years ₹2.0 Lakhs to ₹8.2 Lakhs per year
4 years ₹2.3 Lakhs to ₹6.0 Lakhs per year
5 years ₹2.5 Lakhs to ₹8.8 Lakhs per year
and so on.

Tell us how to improve this page.

ICICI Bank Customer Service Manager salary in Mumbai ranges between ₹1.1 Lakh to ₹8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 74 ICICI Bank latest salaries received from various employees of ICICI Bank.