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ICICI Bank
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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by ICICI Bank Customer Service Manager Reviews
Overall Rating
based on 251
reviews
What employees say about ICICI Bank?
Insights from employee reviews on AmbitionBox
Workplace insights
Alternate Saturday off
43% employees reported
Flexible timing
37% employees reported
Within city
59% employees reported
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Gender based rating
Rated by Women
86 reviews
Rated by Men
157 reviews
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251 reviews found
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mountainoussnuggle
works at
ICICI Bank
Need help!
Hi folks, I have been working for ICICI bank for the past 1.5 Years (DM1), first they kept in branch banking and now im in VRM channel which customer doesn't understand and takes up as customer care, work pressure is comparatively low (although ICICI has great work culture) but i am thinking of switching to Genpact(MT) will this be suitable ?The major reason for that is i was a bank PO and not customer service executive, secondly I'll get to go near my home town.
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People also ask about ICICI Bank's Customer Service Managers
How is ICICI Bank to work for?
ICICI Bank is rated 4.3 out of 5, based on 251 reviews by employees on AmbitionBox.
ICICI Bank is known for Job security which is rated at the top and given a rating of 4.4. However, Work satisfaction is rated the lowest at 3.9 and can be improved. To know first hand how it is like to work at ICICI Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICICI Bank?
According to AmbitionBox ratings, ICICI Bank employees rate its salary and benefits as 4.0 out of 5. You can know more about ICICI Bank Salaries at AmbitionBox
How is the work culture at ICICI Bank?
Work culture is rated 4.1 at ICICI Bank by 251 employees. While job security is rated 4.4 and work-life balance is rated 4.0 at ICICI Bank. Read detailed reviews by employees of ICICI Bank on AmbitionBox.
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ICICI Bank Customer Service Manager Reviews by Locations
- ICICI Bank Customer Service Manager Hyderabad / Secunderabad Reviews
- ICICI Bank Customer Service Manager Mumbai Reviews
- ICICI Bank Customer Service Manager Kolkata Reviews
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- ICICI Bank Customer Service Manager Bangalore / Bengaluru Reviews
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15%
less
than the average Customer Service Manager Salary in India
View more details
International/On-site exposure
2 total
responses
Health insurance
21 total
responses
Child care facility
3 total
responses
Job/Soft skill training
27 total
responses
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