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ICICI Bank

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4.0

based on 38.4k Reviews

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ICICI Bank Customer Service Manager Reviews

Updated 19 Jan, 2025
Overall Rating
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4.3/5
based on 251 reviews

Rating distribution

Category Ratings

4.4

Job security

4.2

Skill development

4.1

Company culture

4.0

Salary

4.0

Work-life balance

4.0

Promotions

3.9

Work satisfaction

What employees say about ICICI Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

Alternate Saturday off

43% employees reported

Flexible timing

Flexible timing

37% employees reported

Within city

Within city

59% employees reported

View more detailed insights

Gender based rating

4.2
female

Rated by Women

86 reviews

4.4
male

Rated by Men

157 reviews

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Top Mentions in ICICI Bank Customer Service Manager Reviews
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251 reviews found

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What people are saying about ICICI Bank

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indispensablefire
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1w
works at
ICICI Bank
Need assistance for a job switch
So I just finished a year at ICICI and am now in SO grade in the eRM channel. My highest educational qualification is a B.Com. And now I intend to prepare for FRM. But I’m not sure whether I should stay at ICICI for another year, then switch companies after earning a... read more
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Read ICICI Bank Customer Service Manager Reviews based on locations

4.8
 Hyderabad / Secunderabad

 (21)

3.0
 Mumbai

 (15)

4.3
 Kolkata

 (12)

3.7
 New Delhi

 (9)

3.8
 Thane

 (8)

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More about working at ICICI Bank
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#12 Best Mega Company - 2022

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#1 Best Mega Banking Company - 2022

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#10 Best Mega Company - 2021

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#2 Best Mega Banking Company - 2021

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People also ask about ICICI Bank's Customer Service Managers

How is ICICI Bank to work for?
ICICI Bank is rated 4.3 out of 5, based on 251 reviews by employees on AmbitionBox. ICICI Bank is known for Job security which is rated at the top and given a rating of 4.4. However, Work satisfaction is rated the lowest at 3.9 and can be improved. To know first hand how it is like to work at ICICI Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICICI Bank?
According to AmbitionBox ratings, ICICI Bank employees rate its salary and benefits as 4.0 out of 5. You can know more about ICICI Bank Salaries at AmbitionBox
How is the work culture at ICICI Bank?
Work culture is rated 4.1 at ICICI Bank by 251 employees. While job security is rated 4.4 and work-life balance is rated 4.0 at ICICI Bank. Read detailed reviews by employees of ICICI Bank on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 251 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you. 43% of employees reported... the working days at ICICI Bank as Alternate Saturday off. 63% employees reported the work timings at ICICI Bank as Strict timing. Read more
ICICI Bank Office Photos
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ICICI Bank Customer Service Manager Salary
based on 472 salaries
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₹1.8 L/yr - ₹9.5 L/yr
17% less than the average Customer Service Manager Salary in India
View more details
Employee Benefits for ICICI Bank Customer Service Manager
onsite
International/On-site exposure
2 total responses
healthInsurance
Health insurance
21 total responses
childCareBenefits
Child care facility
3 total responses
softskill
Job/Soft skill training
27 total responses
+2 more benefits
Compare ICICI Bank with

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