ICICI Bank is rated
4.2 out of 5 stars on
AmbitionBox, based on 252 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ICICI Bank is rated
4.2 out of 5 stars on
AmbitionBox, based on 252 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in ICICI Bank Customer Service Manager Reviews
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252 reviews found
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Popular
Customer Service Manager in
Nizamabad
WELLCOM DESK Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 27 Oct 2020
Likes
Good work environment and culture
Dislikes
No salary hike yearly basis and career growth is also slow
Work Details
I got a chance to wear multiple hats and that helped me get different roles within in same team
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Lucknow
Sales & Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Jul 2020
Likes
Overall is good some team mates and colleques are supportive and make helpful in growth
Dislikes
Dislike means colleques at top ,middle management makes to pressure to the employes so they cant survive more
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Kolkata
Branch Banking Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 17 Sep 2020
Likes
Working culture not good.
Dislikes
Working culture not good.
Work Details
Not good.
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Other issues.
Customer Service Manager
Trade Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 May 2020
Likes
It is good experience in working in icici bank. Learning prospect is so high. Currently am working in trade department. As per current scenario bank authority are very supportive.
Dislikes
Nothing
Work Details
Currently a am working in trade department. it is good in respect of learning.There are so many things are in trade for learning aspects. Current i am handling export related transaction for softex clients. When I was joined icici bank i am handling remit
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Manager in
Mumbai
Retail branch banking Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 20 Jan 2020
Likes
Getting all holidays
Dislikes
Hounding
Work Details
I have worked as a Customer service manager.
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
ICICI Bank.
Customer Service Manager in
Hyderabad / Secunderabad
People also ask about ICICI Bank's Customer Service Managers
Is ICICI Bank a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 252 employee reviews, it's clear that most customer service managers have a positive experience working at ICICI Bank. Job Security holds the highest rating at 4.4, while work satisfaction is rated the lowest amongst all factors at 3.9. Read reviews about job security and work satisfaction on AmbitionBox.
Does ICICI Bank pay their Customer Service Managers well?
According to AmbitionBox reviews, ICICI Bank customer service managers rate their salary and benefits at 4.0 out of 5, based on 252 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that ICICI Bank is generally seen as a place that values and rewards its workforce fairly. You can know more about ICICI Bank's customer service managers salaries here and to read reviews specifically about salary and benefits at ICICI Bank for customer service managers, click here.
How is the work culture at ICICI Bank for Customer Service Managers?
Work culture at ICICI Bank for customer service managers is rated 4.1 out of 5 by 252 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at ICICI Bank. To read reviews specifically about work culture at ICICI Bank for customer service managers, click here.
How is the job security at ICICI Bank for Customer Service Managers?
Based on 252 reviews on AmbitionBox, ICICI Bank's customer service managers rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICICI Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ICICI Bank for customer service managers, click here.
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