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ICICI Bank
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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by ICICI Bank Customer Service Manager Reviews
Overall Rating
based on 251
reviews
What employees say about ICICI Bank?
Insights from employee reviews on AmbitionBox
Workplace insights
Alternate Saturday off
43% employees reported
Flexible timing
37% employees reported
Within city
59% employees reported
View more detailed insights
Gender based rating
Rated by Women
86 reviews
Rated by Men
157 reviews
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251 reviews found
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indispensablefire
works at
ICICI Bank
Need assistance for a job switch
So I just finished a year at ICICI and am now in SO grade in the eRM channel. My highest educational qualification is a B.Com. And now I intend to prepare for FRM. But I’m not sure whether I should stay at ICICI for another year, then switch companies after earning a promotion, and in the meantime, continue pursuing FRM, or if I should switch right away. My current package in Bhubaneswar is 3.1 LPA…
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People also ask about ICICI Bank's Customer Service Managers
Is ICICI Bank a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 251 employee reviews, it's clear that most customer service managers have a positive experience working at ICICI Bank.
Job security holds the highest rating at 4.4, while work satisfaction is rated the lowest amongst all factors at 3.9.
Read reviews about
job security
and
on AmbitionBox.
Does ICICI Bank pay their Customer Service Managers well?
According to AmbitionBox reviews, ICICI Bank customer service managers rate their salary and benefits at 4.0 out of 5, based on 251 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that ICICI Bank is generally seen as a place that values and rewards its workforce fairly. You can know more about ICICI Bank's customer service managers salaries
here
and to read reviews specifically about salary and benefits at ICICI Bank for customer service managers,
click here
.
How is the work culture at ICICI Bank for Customer Service Managers?
Work culture at ICICI Bank for customer service managers is rated 4.1 out of 5 by 251 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at ICICI Bank. To read reviews specifically about work culture at ICICI Bank for customer service managers,
click here
.
How is the job security at ICICI Bank for Customer Service Managers?
Based on 251 reviews on AmbitionBox, ICICI Bank's customer service managers rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICICI Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ICICI Bank for customer service managers,
click here
.
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19%
less
than the average Customer Service Manager Salary in India
View more details
International/On-site exposure
2 total
responses
Health insurance
21 total
responses
Child care facility
3 total
responses
Job/Soft skill training
27 total
responses
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