Reviews

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

ICICI Bank

Compare button icon Compare button icon Compare
4.0

based on 36.7k Reviews

Filter reviews by

ICICI Bank Customer Service Manager Reviews

based on 16 reviews
Updated 23 Jun, 2023

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.4

Job Security

4.3

Skill development

4.1

Company culture

4.1

Promotions/Appraisal

4.0

Salary & Benefits

3.9

Work-Life balance

3.9

Work Satisfaction

Top Mentions in ICICI Bank Customer Service Manager Reviews

16 reviews found for "salary"

Return to all reviews
Logo
You are reading trusted reviews. Keep reading to find out more about ICICI Bank.

Discover interview dos and don'ts from real experiences

Top trending discussions

View All
Career Advice
1w (edited)
projectenginer
Verified Icon
·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
Got a question about ICICI Bank?
Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

More about working at ICICI Bank
golden leaf award

#12 Best Mega Company - 2022

golden leaf awardgolden leaf award

#1 Best Mega Banking Company - 2022

golden leaf awardgolden leaf award

#10 Best Mega Company - 2021

golden leaf awardgolden leaf award

#2 Best Mega Banking Company - 2021

golden leaf award

People also ask about ICICI Bank's Customer Service Managers

Is ICICI Bank a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 16 employee reviews, it's clear that most customer service managers have a positive experience working at ICICI Bank. Job Security holds the highest rating at 4.4, while work satisfaction is rated the lowest amongst all factors at 3.9. Read reviews about job security and work satisfaction on AmbitionBox.
Does ICICI Bank pay their Customer Service Managers well?
According to AmbitionBox reviews, ICICI Bank customer service managers rate their salary and benefits at 4.0 out of 5, based on 16 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that ICICI Bank is generally seen as a place that values and rewards its workforce fairly. You can know more about ICICI Bank's customer service managers salaries here and to read reviews specifically about salary and benefits at ICICI Bank for customer service managers, click here.
How is the work culture at ICICI Bank for Customer Service Managers?
Work culture at ICICI Bank for customer service managers is rated 4.1 out of 5 by 16 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at ICICI Bank. To read reviews specifically about work culture at ICICI Bank for customer service managers, click here.
How is the job security at ICICI Bank for Customer Service Managers?
Based on 16 reviews on AmbitionBox, ICICI Bank's customer service managers rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICICI Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ICICI Bank for customer service managers, click here.

Tell us how to improve this page.

ICICI Bank Customer Service Manager Reviews by Locations

ICICI Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you. 43% of employees reported ...the working days at ICICI Bank as Alternate Saturday off. 63% employees reported the work timings at ICICI Bank as Strict timing. Read more

Gender Based Ratings for ICICI Bank Customer Service Manager

based on 244 reviews
3.9
Rated by 85 Women

Rated 4.5 for Skill Development and 4.3 for Job Security

women
4.4
Rated by 159 Men

Rated 4.5 for Job Security and 4.2 for Skill Development

men

Working Days for ICICI Bank Customer Service Manager

based on 252 reviews
Alternate Saturday off
43%
Monday to Saturday
36%
Monday to Friday
14%
Rotational Shift
4%
Other
3%

Work Timings for ICICI Bank Customer Service Manager

based on 252 reviews
Flexible timing
Strict (9am - 7pm)
Strict (9am - 7.30pm)
38%
9%
7%
46% employees reported other strict timings

Shift Timings for ICICI Bank Customer Service Manager

based on 252 reviews
Day shift
100%

Business Travel for ICICI Bank Customer Service Manager

based on 252 reviews
Within city
58%
No travel
33%
Within country
7%
International travel
1%
Within the city
1%
ICICI Bank Customer Service Manager Salary
based on 487 salaries
₹1.2 L/yr - ₹9 L/yr
20% less than the average Customer Service Manager Salary in India
View more details
Employee Benefits for ICICI Bank Customer Service Manager
onsite
International/On-site exposure
2 total responses
healthInsurance
Health insurance
21 total responses
childCareBenefits
Child care facility
3 total responses
softskill
Job/Soft skill training
27 total responses
+2 more benefits
Compare ICICI Bank with

HDFC Bank

3.9
Compare

Axis Bank

3.8
Compare

State Bank of India

3.8
Compare

Kotak Mahindra Bank

3.8
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company