ICICI Bank Reviews by 8 Employees

What employees say about ICICI Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

40% employees reported

Flexible timing

67% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

4 reviews

3.5

Rated by Men

4 reviews

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8 reviews found

Sort by: Popular

Customer Service Manager in Thane

Full Time

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 04 Nov 2023

Likes

Leave policy

Dislikes

Work culture n slow growth

Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Customer Service Manager in Thane

Full Time

Current Account Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Apr 2022

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike

Work Details

Just amazing

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about ICICI Bank

View All

an assistant manager

Need guidance for career growth in Banking and finance domain.

Hey all, I'm working in a bank as a relationship manager with a package of 3.0 Lac of salary, and I now have 1 year of experience in retail banking. Before that, I had 1 year of experience as a customer support associate. Highest education qualification - Graduate in commerce Expecting your guidance on which skills and certifications I need to acquire for a high-paying job in the banking domain.

Got a question about ICICI Bank?

Ask anonymously on communities.

Customer Service Manager in Thane

Credit Card Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 21 Apr 2022

Likes

Working culture is good but so much pressure in organizations

Skill development - Good
Job security - Good

Dislikes

Salary - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Manager in Thane

Audit & Control Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 08 Jul 2021

Likes

It really good, I really love culture of work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Nothing

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Manager in Thane

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2021

Likes

Career growth opportunities, many learning point, never face any loss in any situation, every time with employee.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is fine

Work Details

Very great experience and learning got from bank

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Manager in Thane

Credit cards Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jan 2020

Likes

Awsmmm

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

.....

Work Details

...

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

...

Customer Service Manager in Thane

Customer service escalation Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 May 2019

Likes

Working here is good but its too much stressfull job

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is too less

Work Details

Hetic

Work timings: Strict Timings

Work related travel: This is a desk job.

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ICICI Bank Customer Service Manager Reviews by Locations

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AmbitionBox has 8 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you. 40% of employees reported t...Read more

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ICICI Bank Customer Service Manager Thane Reviews

ICICI Bank Customer Service Manager Thane Reviews

What employees say about ICICI Bank?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

8 reviews found

Tell us how to improve this page.

ICICI Bank Customer Service Manager Reviews by Locations

ICICI Bank Thane Reviews by Designations