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ICICI Bank

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based on 37.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

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ICICI Bank Customer Service Manager Lucknow Reviews

based on 5 reviews

Updated 14 Jan, 2024

Overall Rating

4.4/5

How AmbitionBox ratings work?

Category Ratings

4.6

Company culture

4.5

Job security

4.5

Skill development

4.4

Work-life balance

4.4

Promotions

4.4

Work satisfaction

4.3

Salary

5 reviews found

Sort by: Popular

Customer Service Manager in Lucknow

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jan 2024

Likes

I feel happy. It has been a very good experience with ICICI. Knowledge get with the experience 👍

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Manager in Lucknow

Full Time

·

Branch Banking Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 24 Dec 2021

Likes

Will never recommend

Dislikes

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Never satisfied

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about ICICI Bank

View All

Hi there , I have recently completed 2 rounds of interview with the ICICI for the position of Datawarehouse Architect(DATA ENGINEER) and the discussions with HR were very positive and they told me they will be soon contacting me for salary discussions. I searched through different platforms but I am unable to get exactly what is the range of this at ICICI, I have over 2 years of experience and my current CTC is 12LPA, It would be helpful for me to know what can be the expected range that I can have for this role at ICICI

Range of CTC for Datawarehouse Architect(Data Engineer) at ICICI

0 participant . expiring in 50m

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Customer Service Manager in Lucknow

Sales & Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Jul 2020

Likes

Overall is good some team mates and colleques are supportive and make helpful in growth

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Dislike means colleques at top ,middle management makes to pressure to the employes so they cant survive more

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Manager in Lucknow

Rclg Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Mar 2019

Likes

Good

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Manager in Lucknow

Retail banking Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Feb 2018

Likes

HR POLICIES

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

SALARY HIKE

Work Details

Exciting

Work timings: Flexible Timings

Work related travel: This is a desk job.

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ICICI Bank Customer Service Manager Reviews by Locations

ICICI Bank Lucknow Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you. 50% of employees reported t...Read more

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ICICI Bank Reviews >
ICICI Bank Customer Service Manager Lucknow Reviews

Working Days for ICICI Bank Customer Service Manager Lucknow

based on 5 reviews

Monday to Saturday

50%

Alternate Saturday off

50%

Work Timings for ICICI Bank Customer Service Manager Lucknow

based on 5 reviews

Strict (9am - 7.30pm)

Strict (9am - 6.30pm)

Flexible timing

40%

20%

20%

20% employees reported other strict timings

Shift Timings for ICICI Bank Customer Service Manager Lucknow

based on 5 reviews

Day shift

100%

Business Travel for ICICI Bank Customer Service Manager Lucknow

based on 5 reviews

No travel

75%

Within city

25%

ICICI Bank Customer Service Manager Salaries in Lucknow

based on 24 salaries

₹2 L/yr - ₹5.5 L/yr

5% less than the average Customer Service Manager Salary in India

View more details

Employee Benefits for ICICI Bank Customer Service Manager Lucknow

Health insurance

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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