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IDFC FIRST Bank Verified Tick

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4.0

based on 9.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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IDFC FIRST Bank Customer Service Manager Reviews

based on 22 reviews
Updated 15 Jan, 2025

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.9

Job Security

3.9

Salary & Benefits

3.7

Promotions/Appraisal

3.6

Company culture

3.5

Work-Life balance

3.4

Skill development

3.2

Work Satisfaction

22 reviews found

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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IDFC FIRST Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 IDFC FIRST Bank reviews submitted by IDFC FIRST Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IDFC FIRST Bank is the right company for you. 49% of empl...oyees reported the working days at IDFC FIRST Bank as Alternate Saturday off. 72% employees reported the work timings at IDFC FIRST Bank as Strict timing. Read more

Gender Based Ratings for IDFC FIRST Bank Customer Service Manager

based on 21 reviews
5.0
Rated by 2 Women

Rated 5.0 for Job Security and 4.9 for Work-Life Balance

women
3.7
Rated by 19 Men

Rated 3.9 for Salary & Benefits and 3.8 for Job Security

men

Working Days for IDFC FIRST Bank Customer Service Manager

based on 22 reviews
Alternate Saturday off
49%
Monday to Saturday
38%
Monday to Friday
13%

Work Timings for IDFC FIRST Bank Customer Service Manager

based on 22 reviews
Flexible timing
Strict (9am - 7.30pm)
Strict (9am - 7pm)
28%
20%
13%
39% employees reported other strict timings

Shift Timings for IDFC FIRST Bank Customer Service Manager

based on 22 reviews
Day shift
100%

Business Travel for IDFC FIRST Bank Customer Service Manager

based on 22 reviews
No travel
69%
Within city
25%
Within country
6%
IDFC FIRST Bank Customer Service Manager Salary
based on 174 salaries
₹2.6 L/yr - ₹8 L/yr
9% less than the average Customer Service Manager Salary in India
View more details
Employee Benefits for IDFC FIRST Bank Customer Service Manager
healthInsurance
Health insurance
2 total responses
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
3 total responses
degree
Professional degree assistance
1 total response
View All
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