Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Premium Employer

IDFC FIRST Bank

Compare

3.9

based on 10.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Banking Company - 2024

Filter reviews by

IDFC FIRST Bank Customer Service Manager Reviews

Updated 20 Mar, 2025

Overall Rating

3.7/5

based on 22 reviews

Rating distribution

9 (40.9%)

5 (22.7%)

0 (0%)

3 (13.6%)

Category Ratings

3.9

Job security

3.9

Salary

3.7

Company culture

3.7

Promotions

3.4

Work-life balance

3.4

Skill development

3.2

Work satisfaction

What employees say about IDFC FIRST Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

43% employees reported

Flexible timing

25% employees reported

No travel

72% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

2 reviews

3.7

Rated by Men

19 reviews

Jobseekers also viewed

HDFC Bank Reviews

3.9

• 40.6k reviews

ICICI Bank Reviews

4.0

• 38.9k reviews

Axis Bank Reviews

3.8

• 26.1k reviews

Kotak Mahindra Bank Reviews

3.7

• 17.3k reviews

AU Small Finance Bank Reviews

4.2

• 11.8k reviews

IndusInd Bank Reviews

3.5

• 11.3k reviews

Bandhan Bank Reviews

3.7

• 7.9k reviews

Yes Bank Reviews

3.7

• 7.9k reviews

Jana Small Finance Bank Reviews

3.8

• 6.2k reviews

Ujjivan Small Finance Bank Reviews

4.1

• 5.5k reviews

Utkarsh Small Finance Bank Reviews

3.8

• 3.3k reviews

RBL Bank Reviews

3.6

• 3.1k reviews

IDBI Bank Reviews

3.5

• 1.6k reviews

Canara Bank Reviews

3.4

• 1.2k reviews

Karur Vysya Bank Reviews

3.6

• 1.1k reviews

City Union Bank Reviews

3.2

• 906 reviews

Federal Bank Reviews

3.9

• 870 reviews

Union Bank of India Reviews

3.9

• 683 reviews

Central Bank of India Reviews

3.9

• 501 reviews

HSBC Global Banking and Markets Reviews

4.0

• 389 reviews

22 reviews found

Sort by: Popular

Customer Service Manager in Surat

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Jan 2022

Likes

Nothing the worst culture of bank I had ever work

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Manager in Hyderabad / Secunderabad

Finance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 Nov 2018

Likes

Learning new things and and new developments in each products and with a great reporting manager and his support work was quite hectic at first but then it was balanced. Got know how actually the society is and all about financial services and management.

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

Jealousy among the team members

Work Details

Service manager

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Top trending discussions

View All

Salary Discussions, Hike & Promotions

a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

Got a question about IDFC FIRST Bank?

Ask anonymously on communities.

Tell us how to improve this page.

IDFC FIRST Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 IDFC FIRST Bank reviews submitted by IDFC FIRST Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IDFC FIRST Bank is the right company for you. 43% of empl...Read more