IDFC FIRST Bank Mumbai Customer Service Manager Salaries by 10+ Employees (Updated 2024)

3 - 9 years exp.

₹3.6 Lakhs - ₹7 Lakhs

Salary of majority employees

At par with the average Customer Service Manager Salary in Banking Companies for 3 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 3 - 9 years exp. (6 salaries)	₹4.3 L/yr - ₹7 L/yr
BFSI, Investments & Trading Customer Service Manager Salary 4 - 6 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹6.6 L/yr
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Marketing & Communication Customer Service Manager Salary 3 years exp. (AmbitionBox Estimate)	₹5.7 L/yr - ₹6.9 L/yr

Last Updated: 29 Sep 2024

Companies similar to IDFC FIRST Bank for Customer Service Manager in Mumbai

IDFC FIRST Bank Customer Service Manager Salary

3 - 9 years exp. (11 salaries)

₹3.6 L/yr - ₹7 L/yr

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Manager Salary 1 - 12 years exp. (9 salaries)	₹3.5 L/yr - ₹7.5 L/yr 7% less
ICICI Bank Customer Service Manager Salary 2 - 9 years exp. (77 salaries)	₹2 L/yr - ₹8 L/yr 14% less
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Axis Bank Customer Service Manager Salary 5 - 12 years exp. (18 salaries)	₹2.6 L/yr - ₹10.7 L/yr 19% more
Kotak Mahindra Bank Customer Service Manager Salary 2 - 8 years exp. (15 salaries)	₹2.5 L/yr - ₹5.5 L/yr 7% less
Yes Bank Customer Service Manager Salary 2 - 4 years exp. (3 salaries)	₹3.2 L/yr - ₹6.1 L/yr 4% less
IndusInd Bank Customer Service Manager Salary 2 - 7 years exp. (12 salaries)	₹1.8 L/yr - ₹5 L/yr 30% less

Customer Service Manager salary at IDFC FIRST Bank ranges between ₹3.6 Lakhs to ₹7 Lakhs per year for employees with experience between 3 years to 9 years. Salary estimates are based on 11 latest salaries received from various employees of IDFC FIRST Bank.

Experience wise IDFC FIRST Bank Customer Service Manager salaries in Mumbai

Last Updated: 29 Sep 2024

Experience	Avg Annual Salary
3 years (3 salaries)	₹1.9 L/yr - ₹5.7 L/yr
4 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹8.8 L/yr
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5 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹5.2 L/yr
6 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹9.5 L/yr
7 years (AmbitionBox Estimate)	₹5.4 L/yr - ₹9.8 L/yr
8 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹7 L/yr
9 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹7 L/yr

View all

Similar Designation salaries in IDFC FIRST Bank

Customer Service Executive Salary

(126 salaries)

₹1.8 L/yr - ₹6.4 L/yr

Branch Manager Salary

(53 salaries)

₹6.75 L/yr - ₹27.7 L/yr

Customer Service Associate Salary

(29 salaries)

₹1.8 L/yr - ₹4.28 L/yr

Customer Care Executive Salary

(14 salaries)

₹1.6 L/yr - ₹4.2 L/yr

Customer Service Officer Salary

(8 salaries)

₹2.8 L/yr - ₹4 L/yr

Customer Support Executive Salary

(4 salaries)

₹2.45 L/yr - ₹4.5 L/yr

Customer Service Representative Salary

(3 salaries)

₹2 L/yr - ₹3.58 L/yr

Top skills at IDFC FIRST Bank for Customer Service Manager

Deployment Customer Satisfaction Management Service Quality Query Resolution Workflow Customer Service MIS Retail Banking Customer Experience

Salary related reviews for IDFC FIRST Bank

Sales Executive in New Delhi

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 04 Jun 2024

5.0

for Salary and Benefits

Likes

...by IDFC is top-notch and they prioritize developing our customer service skills. The pay and incentives are also motivating.

Dislikes

No dislikes as such

Branch Manager in Surat

Full Time

BFSI, Investments & Trading Department

2.0

• posted on 21 Nov 2023

5.0

for Salary and Benefits

Likes

Benefits on loans are good. Salary and package is good

Dislikes

Management is sending 100% pressure on Branch Manager. 9 crore month on month CASA & TD is asking rate. Too much pressure on each parameters. Not driving Target as per branch size or branch's seniority. Job security is almost nil. Threatened by management on job

Sales Executive in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 13 Sep 2023

1.0

for Salary and Benefits

Likes

Nothing I just only like that they give you the off but in that off they cut the salary also what is the job is this??? So it means I don't like this job, they don't hire you permanently because of if you don't give the targeted thing they will don't give you the salary and they expect ki hum inko itna Business karke de ki jitna Inka bhai karke dede

Dislikes

I don't like to work in this company as employee and already working in this bank as I am very disappointed in this company by seniors saloni bhalla territory manager of sepl and pradeep saluja state head of sepl. I feel discrimination in this company by the seniors and the other staff I am also like them I wanted to fall so I can work at there but I really didn't felt about that.

Deputy Manager in Navi Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 28 Aug 2023

4.0

for Salary and Benefits

Likes

Salary and perks

Dislikes

I worked in Refund team which is fall under RAS, where management is not good. All the appreciation is goes to girls and their closed ones it doesn't matter whether they only sit and scroll the social media whole day. I worked there only for 5 months, decided to leave organisation after completing my 2 months only because management treatment was very bad to me. RAS is good for girl employee only as management has soft corner for them, further understand what I am trying to tell here.

Senior Customer Service Executive in Hoshangabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 29 Sep 2023

4.0

for Salary and Benefits

Likes

Salary is better as compared to other players good incentive system but not very good

Dislikes

Politics is everywhere if you want to switch to another department in the bank itself your manager will choose to let you go out of the bank instead of diff team

see more salary related reviews

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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IDFC FIRST Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at IDFC FIRST Bank Mumbai?

Customer Service Manager salary at IDFC FIRST Bank in Mumbai ranges between ₹3.6 Lakhs to ₹7.0 Lakhs for experience between 3 years to 9 years. Salary estimates are based on 11 latest salaries received from various employees of IDFC FIRST Bank Mumbai.

What are the top skills required to work as a Customer Service Manager at IDFC FIRST Bank?

Deployment, Customer Satisfaction, Management, Service Quality and Query Resolution are some of the popular skills required to work as a Customer Service Manager at IDFC FIRST Bank Mumbai.

Which similar companies are paying more than IDFC FIRST Bank to a Customer Service Manager in Mumbai?

Axis Bank Customer Service Manager Salary - ₹2.6 Lakhs to ₹10.7 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to IDFC FIRST Bank in Mumbai?

Yes Bank Customer Service Manager Salary - ₹3.2 Lakhs to ₹6.1 Lakhs per year
HDFC Bank Customer Service Manager Salary - ₹3.5 Lakhs to ₹7.5 Lakhs per year
Kotak Mahindra Bank Customer Service Manager Salary - ₹2.5 Lakhs to ₹5.5 Lakhs per year
ICICI Bank Customer Service Manager Salary - ₹2.0 Lakhs to ₹8.0 Lakhs per year
IndusInd Bank Customer Service Manager Salary - ₹1.8 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at IDFC FIRST Bank in Mumbai?

The estimated take-home salary of a Customer Service Manager at IDFC FIRST Bank ranges between ₹39,720 per month to ₹40,890 per month in Mumbai. The take-home salary calculation is based on the average IDFC FIRST Bank Customer Service Manager salary in India which ranges between ₹3.6 Lakhs to ₹7.0 Lakhs per year for employees with experience between 3 years to 9 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at IDFC FIRST Bank in Mumbai?

According to AmbitionBox, 75% of the IDFC FIRST Bank Customer Service Managers in Mumbai reported a notice period of 3 Months, 25% reported a notice period of 15 days or less.This is based on 4 responses on AmbitionBox in last 2 years.

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IDFC FIRST Bank Customer Service Manager Salaries in Mumbai

IDFC FIRST Bank Customer Service Manager salary in Mumbai ranges between ₹3.6 Lakhs to ₹7 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 IDFC FIRST Bank latest salaries received from various employees of IDFC FIRST Bank.