IDFC FIRST Bank Customer Service Executive salaries in Mumbai (Updated 2025)

Likes

Job security in pandemic, no salary cut....thats it.

Dislikes

No defined work ( under the sky, anything can be asked to done), next to nothing incentive structure and policies which are not employee friendly. Almost entire base of customer is lacking financial knowledge so will come to branch and abuse you. horrible self centered bosses, only looking for self benefit even when its people like me who are facing customer everyday in this pandemic.

Likes

From last 2 year i am working with capital first and my teammates are always with us at any point of time.. As of now i am off role employee but i want to be work in capital as on roll employee

Dislikes

Salary and some other which i can not mention hear.

Likes

Benefits on loans are good. Salary and package is good

Dislikes

Management is sending 100% pressure on Branch Manager. 9 crore month on month CASA & TD is asking rate. Too much pressure on each parameters. Not driving Target as per branch size or branch's seniority. Job security is almost nil. Threatened by management on job

Likes

Nothing I just only like that they give you the off but in that off they cut the salary also what is the job is this??? So it means I don't like this job, they don't hire you permanently because of if you don't give the targeted thing they will don't give you the salary and they expect ki hum inko itna Business karke de ki jitna Inka bhai karke dede

Dislikes

I don't like to work in this company as employee and already working in this bank as I am very disappointed in this company by seniors saloni bhalla territory manager of sepl and pradeep saluja state head of sepl. I feel discrimination in this company by the seniors and the other staff I am also like them I wanted to fall so I can work at there but I really didn't felt about that.

Likes

Salary and perks

Dislikes

I worked in Refund team which is fall under RAS, where management is not good. All the appreciation is goes to girls and their closed ones it doesn't matter whether they only sit and scroll the social media whole day. I worked there only for 5 months, decided to leave organisation after completing my 2 months only because management treatment was very bad to me. RAS is good for girl employee only as management has soft corner for them, further understand what I am trying to tell here.