Axis Bank Mumbai Customer Service Executive Salaries by 30+ Employees (Updated 2025)

0 - 5 years exp.

₹1.3 Lakh - ₹5.4 Lakhs

Salary of majority employees

5% less than the average Customer Service Executive Salary in Banking Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 1 - 5 years exp. (16 salaries)	₹1.3 L/yr - ₹4 L/yr
BFSI, Investments & Trading Customer Service Executive Salary 2 - 5 years exp. (6 salaries)	₹1.5 L/yr - ₹5.4 L/yr
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Finance & Accounting Customer Service Executive Salary 0 - 4 years exp. (6 salaries)	₹2 L/yr - ₹3.5 L/yr
Sales & Business Development Customer Service Executive Salary Fresher (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.1 L/yr

Last Updated: 26 Feb 2025

Companies similar to Axis Bank for Customer Service Executive in Mumbai

Axis Bank Customer Service Executive Salary

0 - 5 years exp. (35 salaries)

₹1.3 L/yr - ₹5.4 L/yr

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Executive Salary 0 - 6 years exp. (53 salaries)	₹1.5 L/yr - ₹4.2 L/yr 4% more
ICICI Bank Customer Service Executive Salary 0 - 7 years exp. (56 salaries)	₹1.5 L/yr - ₹4.2 L/yr 6% more
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Kotak Mahindra Bank Customer Service Executive Salary 0 - 6 years exp. (49 salaries)	₹1.2 L/yr - ₹4.5 L/yr 3% less
Yes Bank Customer Service Executive Salary 1 - 5 years exp. (20 salaries)	₹1.6 L/yr - ₹4.5 L/yr 6% more
IndusInd Bank Customer Service Executive Salary 0 - 4 years exp. (54 salaries)	₹1.4 L/yr - ₹3.6 L/yr 6% less	1 job opening
IDFC FIRST Bank Customer Service Executive Salary 0 - 7 years exp. (126 salaries)	₹1.8 L/yr - ₹5.2 L/yr 31% more
RBL Bank Customer Service Executive Salary 0 - 7 years exp. (25 salaries)	₹1.4 L/yr - ₹3.5 L/yr 10% less
Standard Chartered Customer Service Executive Salary 1 - 8 years exp. (9 salaries)	₹2.4 L/yr - ₹4.9 L/yr 26% more
Barclays Customer Service Executive Salary 2 - 9 years exp. (7 salaries)	₹3 L/yr - ₹5 L/yr 75% more
Jana Small Finance Bank Customer Service Executive Salary 0 - 6 years exp. (6 salaries)	₹2.2 L/yr - ₹3.5 L/yr 5% less
AU Small Finance Bank Customer Service Executive Salary 1 - 5 years exp. (4 salaries)	₹3.1 L/yr - ₹3.7 L/yr 16% more
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Bank of Baroda Customer Service Executive Salary 0 - 3 years exp. (3 salaries)	₹2.2 L/yr - ₹2.5 L/yr 15% less

Customer Service Executive salary at Axis Bank ranges between ₹1.3 Lakh to ₹5.4 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 35 latest salaries received from various employees of Axis Bank.

Experience wise Axis Bank Customer Service Executive salaries in Mumbai

Last Updated: 26 Feb 2025

Experience	Avg Annual Salary
Fresher (3 salaries)	₹1.4 L/yr - ₹4.7 L/yr
1 year (5 salaries)	₹1.7 L/yr - ₹2.9 L/yr
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2 years (11 salaries)	₹1.3 L/yr - ₹3.8 L/yr
3 years (10 salaries)	₹1.5 L/yr - ₹4 L/yr
4 years (3 salaries)	₹1.5 L/yr - ₹5.4 L/yr
5 years (3 salaries)	₹2.5 L/yr - ₹5.4 L/yr

View all

From

Customer Service Executive

₹

Lakhs/yr

0 - 5 years exp.

Deputy Manager

₹

Lakhs/yr

0 - 14 years exp.

Customer Service Executive 0 - 5 years exp.

Assistant Manager 0 - 10 years exp.

40% hike

Deputy Manager 0 - 14 years exp.

55% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Axis Bank

Sales Executive Salary

(79 salaries)

₹1.05 L/yr - ₹5 L/yr

Customer Service Officer Salary

(77 salaries)

₹1.45 L/yr - ₹8.57 L/yr

Customer Service Manager Salary

(24 salaries)

₹2.6 L/yr - ₹10.7 L/yr

Customer Service Associate Salary

(8 salaries)

₹1.8 L/yr - ₹4.5 L/yr

Customer Care Executive Salary

(5 salaries)

₹2.35 L/yr - ₹3.75 L/yr

Customer Service Representative Salary

(4 salaries)

₹2.35 L/yr - ₹3.1 L/yr

Salary related reviews for Axis Bank

2.6

Rated by 3 employees for salary & benefits

Deputy Manager in Bangalore / Bengaluru (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jan 2025

3.0

for Salary and Benefits

Likes

Skill development compared to other bank axis provide good learnings

Job security - Good

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

Work satisfaction - Poor

+2 more

Deputy Manager in Lucknow

Full Time

Legal & Regulatory Department

2.0

• posted on 11 Dec 2024

1.0

for Salary and Benefits

Likes

The team is good and if you want to learn on your own

Job security - Excellent

Dislikes

Location placement is not good Culture is not good as well Salary is the worst as compared to other national banks Overall learning is not that great No training facilities

Salary - Bad

+3 more

Deputy Manager in Kolkata

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 21 Nov 2024

5.0

for Salary and Benefits

Likes

Salary on time. Descent salary package they provide compare to other companies.

Salary - Excellent

Dislikes

No work life balance. Unlimited pressure on tpp products. Huge mental pressure. Worst work culture. Huge partiality within employees. No team work.

Work satisfaction - Poor

+2 more

Deputy Manager in Noida

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 02 Nov 2024

2.0

for Salary and Benefits

Likes

Job certainty, less pressure of work as compared to other bank.

Job security - Good

Dislikes

Out dated Process of work, no training for new joiners, less salary package as compared to other company, lack of communication before application of new process, no leave encashment

Salary - Poor

+3 more

Sales Officer in Kollam (working remotely)

Full Time

Sales & Business Development Department

1.0

• posted on 08 Oct 2024

1.0

for Salary and Benefits

Likes

I'm very disappointed with my experience at Axis Bank. The work culture feels overly pressurized, and I find the numerous account charges frustrating. It seems like there are fees for every little thing, which adds to my dissatisfaction. Overall, I do not appreciate the environment or the practices at Axis Bank.

Dislikes

... to such pressure, especially during peak login times. I hate this bank forever. I’ve been facing significant financial strain due to my salary being consistently low at 7,000 to 8,000 for the past 10 months. The bank has deducted amounts for parental insurance without proper communication, and this has caused me a lot of hardship.

Salary - Bad

+6 more

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Salary Discussions, Hike & Promotions

1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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Axis Bank Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Axis Bank Mumbai?

Customer Service Executive salary at Axis Bank in Mumbai ranges between ₹1.3 Lakhs to ₹5.4 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 5% less than the average Customer Service Executive Salary in India. Salary estimates are based on 35 latest salaries received from various employees of Axis Bank Mumbai.

How does the salary of a Customer Service Executive at Axis Bank Mumbai compare with the average salary range for this job?

The average salary of a Customer Service Executive at Axis Bank is 5% less than the average salary of a Customer Service Executive in Mumbai. To know exact salary insights, login to view.

Which similar companies are paying more than Axis Bank to a Customer Service Executive in Mumbai?

Barclays Customer Service Executive Salary - ₹3.0 Lakhs to ₹5.0 Lakhs per year
IDFC FIRST Bank Customer Service Executive Salary - ₹1.8 Lakhs to ₹5.2 Lakhs per year
Standard Chartered Customer Service Executive Salary - ₹2.4 Lakhs to ₹4.9 Lakhs per year
AU Small Finance Bank Customer Service Executive Salary - ₹3.1 Lakhs to ₹3.7 Lakhs per year
ICICI Bank Customer Service Executive Salary - ₹1.5 Lakhs to ₹4.2 Lakhs per year

What is the salary of a Customer Service Executive in companies similar to Axis Bank in Mumbai?

Yes Bank Customer Service Executive Salary - ₹1.6 Lakhs to ₹4.5 Lakhs per year
HDFC Bank Customer Service Executive Salary - ₹1.5 Lakhs to ₹4.2 Lakhs per year
Kotak Mahindra Bank Customer Service Executive Salary - ₹1.2 Lakhs to ₹4.5 Lakhs per year
Jana Small Finance Bank Customer Service Executive Salary - ₹2.2 Lakhs to ₹3.5 Lakhs per year
IndusInd Bank Customer Service Executive Salary - ₹1.4 Lakhs to ₹3.6 Lakhs per year

What is the estimated take home salary of a Customer Service Executive at Axis Bank in Mumbai?

The estimated take-home salary of a Customer Service Executive at Axis Bank ranges between ₹20,283 per month to ₹21,942 per month in Mumbai. The take-home salary calculation is based on the average Axis Bank Customer Service Executive salary in India which ranges between ₹1.3 Lakhs to ₹5.4 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Executive at Axis Bank in Mumbai?

According to AmbitionBox, 71% of the Axis Bank Customer Service Executives in Mumbai reported a notice period of 1 Month, 17% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 24 responses on AmbitionBox in last 2 years.

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Axis Bank Customer Service Executive Salaries in Mumbai

Axis Bank Customer Service Executive salary in Mumbai ranges between ₹1.3 Lakh to ₹5.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 35 Axis Bank latest salaries received from various employees of Axis Bank.