Axis Bank Mumbai Customer Service Executive Salaries by 30+ Employees (Updated 2025)

0 - 6 years exp.

₹1.3 Lakh - ₹5.4 Lakhs

Avg. annual salary

Monthly In-hand Salary

At par with the average Customer Service Executive Salary in Banking Companies for 0 - 6 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 1 - 6 years exp. (17 salaries)	₹1.3 L/yr - ₹4 L/yr
BFSI, Investments & Trading Customer Service Executive Salary 2 - 5 years exp. (6 salaries)	₹1.5 L/yr - ₹5.4 L/yr
Login to view exact salary
Finance & Accounting Customer Service Executive Salary 0 - 4 years exp. (6 salaries)	₹2 L/yr - ₹3.5 L/yr

Last Updated: 26 Feb 2025

Companies similar to Axis Bank for Customer Service Executive in Mumbai

Axis Bank Customer Service Executive Salary

0 - 6 years exp. (34 salaries)

₹1.3 L/yr - ₹5.4 L/yr

Company name	Avg Annual Salary	Open Jobs
IDFC FIRST Bank Customer Service Executive Salary 0 - 7 years exp. (125 salaries)	₹1.8 L/yr - ₹6.4 L/yr 29% more
ICICI Bank Customer Service Executive Salary 0 - 6 years exp. (57 salaries)	₹1.5 L/yr - ₹4.2 L/yr 9% more
Login to view exact salary
IndusInd Bank Customer Service Executive Salary 0 - 5 years exp. (54 salaries)	₹1.4 L/yr - ₹3.6 L/yr 4% less
HDFC Bank Customer Service Executive Salary 0 - 6 years exp. (52 salaries)	₹1.5 L/yr - ₹4.2 L/yr 1% less
Kotak Mahindra Bank Customer Service Executive Salary 0 - 6 years exp. (47 salaries)	₹1.2 L/yr - ₹4.5 L/yr 12% more
RBL Bank Customer Service Executive Salary 0 - 7 years exp. (25 salaries)	₹1.4 L/yr - ₹3.5 L/yr 11% less
Yes Bank Customer Service Executive Salary 1 - 4 years exp. (18 salaries)	₹1.6 L/yr - ₹4.5 L/yr 4% more
Standard Chartered Customer Service Executive Salary 1 - 8 years exp. (9 salaries)	₹2.4 L/yr - ₹4.9 L/yr 35% more
Jana Small Finance Bank Customer Service Executive Salary 0 - 6 years exp. (7 salaries)	₹2.2 L/yr - ₹3.5 L/yr 5% less
Barclays Customer Service Executive Salary 1 - 6 years exp. (5 salaries)	₹2.4 L/yr - ₹5.2 L/yr 67% more
AU Small Finance Bank Customer Service Executive Salary 1 - 5 years exp. (4 salaries)	₹2.5 L/yr - ₹3.7 L/yr 5% more
Login to view exact salary
Bank of Baroda Customer Service Executive Salary 0 - 3 years exp. (3 salaries)	₹2.2 L/yr - ₹2.5 L/yr 17% less

Customer Service Executive salary at Axis Bank ranges between ₹1.3 Lakh to ₹5.4 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 34 latest salaries received from various employees of Axis Bank.

Latest annual salaries shared by Axis Bank Customer Service Executive in Mumbai

1mo ago

₹4 Lakhs

5 years exp.

1mo ago

₹5.4 Lakhs

5 years exp.

1mo ago

₹4 Lakhs

3 years exp.

2mo ago

₹2.2 Lakhs

1 year exp.

8mo ago

₹5.4 Lakhs

4 years exp.

8mo ago

2 years exp.

9mo ago

3 years exp.

9mo ago

2 years exp.

9mo ago

2 years exp.

1y ago

3 years exp.

Experience wise Axis Bank Customer Service Executive salaries in Mumbai

Last Updated: 26 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.4 L/yr - ₹3 L/yr
1 year (5 salaries)	₹1.7 L/yr - ₹2.9 L/yr
Login to view exact salary
2 years (11 salaries)	₹1.3 L/yr - ₹3.8 L/yr
3 years (10 salaries)	₹1.5 L/yr - ₹4 L/yr
4 years (3 salaries)	₹1.5 L/yr - ₹5.4 L/yr
5 years (3 salaries)	₹2.5 L/yr - ₹5.4 L/yr
6 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.6 L/yr

View all

From

Customer Service Executive

₹

Lakhs/yr

0 - 6 years exp.

Deputy Manager

₹

Lakhs/yr

0 - 14 years exp.

Customer Service Executive 0 - 6 years exp.

Assistant Manager 0 - 10 years exp.

37% hike

Deputy Manager 0 - 14 years exp.

54% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Axis Bank

Sales Executive Salary

(81 salaries)

₹1.05 L/yr - ₹4.5 L/yr

Customer Service Officer Salary

(76 salaries)

₹1.45 L/yr - ₹5 L/yr

Customer Service Manager Salary

(24 salaries)

₹2.6 L/yr - ₹10.7 L/yr

Customer Service Associate Salary

(10 salaries)

₹1.8 L/yr - ₹4.5 L/yr

Customer Care Executive Salary

(6 salaries)

₹2.35 L/yr - ₹3.75 L/yr

Customer Service Representative Salary

(4 salaries)

₹2.35 L/yr - ₹3.1 L/yr

Salary related reviews for Axis Bank

3.0

Rated by 4 employees for salary & benefits

Deputy Manager in Bangalore / Bengaluru (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jan 2025

3.0

for Salary and Benefits

Likes

Skill development compared to other bank axis provide good learnings

Job security - Good

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

Work satisfaction - Poor

+2 more

Deputy Manager in Lucknow

Full Time

Legal & Regulatory Department

2.0

• posted on 11 Dec 2024

1.0

for Salary and Benefits

Likes

The team is good and if you want to learn on your own

Job security - Excellent

Dislikes

Location placement is not good Culture is not good as well Salary is the worst as compared to other national banks Overall learning is not that great No training facilities

Salary - Bad

+3 more

Deputy Manager in Kolkata

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 21 Nov 2024

5.0

for Salary and Benefits

Likes

Salary on time. Descent salary package they provide compare to other companies.

Salary - Excellent

Dislikes

No work life balance. Unlimited pressure on tpp products. Huge mental pressure. Worst work culture. Huge partiality within employees. No team work.

Work satisfaction - Poor

+2 more

Deputy Manager in Noida

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 02 Nov 2024

2.0

for Salary and Benefits

Likes

Job certainty, less pressure of work as compared to other bank.

Job security - Good

Dislikes

Out dated Process of work, no training for new joiners, less salary package as compared to other company, lack of communication before application of new process, no leave encashment

Salary - Poor

+3 more

Sales Officer in Kollam (working remotely)

Full Time

Sales & Business Development Department

1.0

• posted on 08 Oct 2024

1.0

for Salary and Benefits

Likes

I'm very disappointed with my experience at Axis Bank. The work culture feels overly pressurized, and I find the numerous account charges frustrating. It seems like there are fees for every little thing, which adds to my dissatisfaction. Overall, I do not appreciate the environment or the practices at Axis Bank.

Dislikes

... to such pressure, especially during peak login times. I hate this bank forever. I’ve been facing significant financial strain due to my salary being consistently low at 7,000 to 8,000 for the past 10 months. The bank has deducted amounts for parental insurance without proper communication, and this has caused me a lot of hardship.

Salary - Bad

+6 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about Axis Bank

View All

shekhar22

works at

Axis Bank

How can you negotiate with employer you recently joined finding out that the salary package it has offered does not match with grade offered

Got a question about Axis Bank?

Ask anonymously on communities.

Axis Bank Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Axis Bank in Mumbai?

The average salary of a Customer Service Executive at Axis Bank in Mumbai typically ranges from ₹1.3 Lakhs to ₹5.4 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Customer Service Executive in Mumbai at Axis Bank earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹5.4 Lakhs per year. Customer Service Executive Salaries at Axis Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ Axis Bank employees in India.

What is the estimated take home salary of a Customer Service Executive at Axis Bank in Mumbai?

The estimated take-home salary of a Customer Service Executive at Axis Bank in Mumbai typically ranges from ₹20,743 to ₹22,395 per month. This is based on the average salary range of ₹1.3 Lakhs to ₹5.4 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of Axis Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Axis Bank for Customer Service Executive in India?

Barclays	₹2.4 Lakhs to ₹5.2 Lakhs per year
Standard Chartered	₹2.4 Lakhs to ₹4.9 Lakhs per year
IDFC FIRST Bank	₹1.8 Lakhs to ₹6.4 Lakhs per year
Kotak Mahindra Bank	₹1.2 Lakhs to ₹4.5 Lakhs per year
ICICI Bank	₹1.5 Lakhs to ₹4.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Axis Bank, depending on the role and experience level.

What is the salary of a Customer Service Executive in companies similar to Axis Bank in Mumbai?

The salary of a Customer Service Executive at companies similar to Axis Bank in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

AU Small Finance Bank	₹2.5 Lakhs to ₹3.7 Lakhs per year
Yes Bank	₹1.6 Lakhs to ₹4.5 Lakhs per year
HDFC Bank	₹1.5 Lakhs to ₹4.2 Lakhs per year
IndusInd Bank	₹1.4 Lakhs to ₹3.6 Lakhs per year
Jana Small Finance Bank	₹2.2 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Executive at Axis Bank in Mumbai?

The salary growth for a Customer Service Executive at Axis Bank in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive in Mumbai can expect the following growth trajectory at Axis Bank:

Experience	Average Salary Range
Fresher	₹2.4 Lakhs to ₹3.0 Lakhs per year
1 year	₹1.7 Lakhs to ₹2.9 Lakhs per year
2 years	₹1.3 Lakhs to ₹3.8 Lakhs per year
3 years	₹1.5 Lakhs to ₹4.0 Lakhs per year

and so on.

Tell us how to improve this page.

Home >
Salaries >
Axis Bank Salaries >
Axis Bank Customer Service Executive Salaries >
Axis Bank Customer Service Executive Salaries in Mumbai

Axis Bank Customer Service Executive salary in Mumbai ranges between ₹1.3 Lakh to ₹5.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 34 Axis Bank latest salaries received from various employees of Axis Bank.