Jana Small Finance Bank Customer Service Executive salaries in Mumbai (Updated 2025)

Likes

On time salary

Dislikes

Slow grouth because of this note ban and demonstration one more think compare to ujjivan bank our Jana bank little bit slow because ujjivan bank was doing all's MFI branches is converted bank branches but janalakshmi was creating new bank branch I don't know why and compare to janalakshmi ujjivan bank executive salary was high One more thing every year you people taking the review but no more improvement in our salary and career also ☹️

Likes

On time salary is the only thing that is good.

Dislikes

PLS READ THIS Almost everything. I did not believe in reviews here and when I joined, I realised that what was written negatively here was indeed true. 1. No support from operations team. Simple account opening takes a week. 2. Lethargic management who does not work on special requests by Ultra HNIs. Just know how to yell at employees for not getting business while ignoring the business they have got to them. 3. Branch Managers change employee codes while logging in cases so that their favourite person is shown higher in MIS. 4. Employee ID creation, access to system can take more than a month. 5. Constant calls from seniors does not give time to work. Managers force to attend these calls and keep aside other work. 6. Old employees boss over new joinees and make sure they do not succeed. 7. No access to existing clientele given as relationship manager. 8. Only the favourites of the branch manager get the leads generated from HO. Others do not get anything. 9. Work starts at 8.45am and we leave office at 8.30pm. Anything before is frowned upon by the management.

Likes

They offer better salary than other small finance nothing else

Dislikes

Late working hours if today's Target is not achieved then go and report to RH office at late nights no personal life work on Saturdays even HR is only on pen and paper no empathy for employees

Likes

competitive salary, job security, pension benefits, medical allowances, sick leaves, maternity leaves, and many more perks to sustain your lifestyle in the best possible ways.

Dislikes

Poor work life balance, Manager's behaviour is not professional. Overall bad experience . Work Details. Work timings: Strict Timings. Work related travel

Likes

Good work environment and culture.support staff and senior are supportive and management is good company policies are good appraisals are decent but salary is low.

Dislikes

Management doesn't address our issue salary is low job security as low as we think