ICICI Bank Customer Service Manager Salaries by 400+ Employees (Updated 2025)

2 - 10 years exp.

₹1.8 Lakh - ₹9.5 Lakhs

Salary of majority employees

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15% less than the average Customer Service Manager Salary in Banking Companies for 2 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 2 - 10 years exp. (233 salaries)	Unlock ₹2 L/yr - ₹9.5 L/yr
BFSI, Investments & Trading Customer Service Manager Salary 2 - 10 years exp. (103 salaries)	Unlock ₹2 L/yr - ₹7 L/yr
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Finance & Accounting Customer Service Manager Salary 2 - 10 years exp. (32 salaries)	Unlock ₹2.1 L/yr - ₹6 L/yr

Last Updated: 28 Feb 2025

Companies similar to ICICI Bank for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Manager Salary 0 - 12 years exp. (45 salaries)	Unlock ₹2.3 L/yr - ₹9 L/yr 8% less
Axis Bank Customer Service Manager Salary 4 - 13 years exp. (111 salaries)	Unlock ₹2.2 L/yr - ₹10.2 L/yr 21% more
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State Bank of India Customer Service Manager Salary 1 - 8 years exp. (6 salaries)	Unlock ₹1.2 L/yr - ₹7 L/yr 23% less
Kotak Mahindra Bank Customer Service Manager Salary 1 - 8 years exp. (67 salaries)	Unlock ₹2 L/yr - ₹7.5 L/yr 10% less
Yes Bank Customer Service Manager Salary 0 - 7 years exp. (6 salaries)	Unlock ₹2.8 L/yr - ₹7.5 L/yr 9% less
IndusInd Bank Customer Service Manager Salary 2 - 10 years exp. (177 salaries)	Unlock ₹1.8 L/yr - ₹5.7 L/yr 25% less
IDFC FIRST Bank Customer Service Manager Salary 2 - 11 years exp. (173 salaries)	Unlock ₹2.7 L/yr - ₹8 L/yr 5% more
RBL Bank Customer Service Manager Salary 3 - 8 years exp. (11 salaries)	Unlock ₹3.2 L/yr - ₹7.2 L/yr 20% less
AU Small Finance Bank Customer Service Manager Salary 3 - 10 years exp. (189 salaries)	Unlock ₹3 L/yr - ₹7.6 L/yr 5% more	1 job opening
Standard Chartered Customer Service Manager Salary 1 - 19 years exp. (23 salaries)	Unlock ₹3.1 L/yr - ₹11.3 L/yr 42% more
Utkarsh Small Finance Bank Customer Service Manager Salary 0 - 9 years exp. (17 salaries)	Unlock ₹1.5 L/yr - ₹5.5 L/yr 23% less
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DBS Bank Customer Service Manager Salary 2 - 14 years exp. (13 salaries)	Unlock ₹4.5 L/yr - ₹12 L/yr 57% more
Bandhan Bank Customer Service Manager Salary 4 - 9 years exp. (8 salaries)	Unlock ₹3.5 L/yr - ₹7.1 L/yr 16% less
Equitas Small Finance Bank Customer Service Manager Salary 1 - 10 years exp. (7 salaries)	Unlock ₹1.3 L/yr - ₹4.3 L/yr 39% less
Jana Small Finance Bank Customer Service Manager Salary 3 - 6 years exp. (4 salaries)	Unlock ₹2.5 L/yr - ₹5 L/yr 15% less
Deutsche Bank Customer Service Manager Salary 3 - 13 years exp. (4 salaries)	Unlock ₹5.3 L/yr - ₹13 L/yr 78% more
Bank of Baroda Customer Service Manager Salary 2 - 16 years exp. (3 salaries)	Unlock ₹2.3 L/yr - ₹9.9 L/yr 7% more
Ujjivan Small Finance Bank Customer Service Manager Salary 6 - 8 years exp. (3 salaries)	Unlock ₹3 L/yr - ₹5 L/yr 14% less
NatWest Group Customer Service Manager Salary 3 - 15 years exp. (3 salaries)	Unlock ₹3.9 L/yr - ₹14 L/yr 69% more

Customer Service Manager salary at ICICI Bank ranges between ₹1.8 Lakh to ₹9.5 Lakhs per year for employees with experience between 2 years to 10 years. Salary estimates are based on 429 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Customer Service Manager

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9 years exp.

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2 years exp.

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8 years exp.

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6 years exp.

Experience wise ICICI Bank Customer Service Manager salaries

Last Updated: 28 Feb 2025

Experience	Avg Annual Salary
2 years (111 salaries)	Unlock ₹1.8 L/yr - ₹6.8 L/yr
3 years (87 salaries)	Unlock ₹2 L/yr - ₹6 L/yr
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4 years (70 salaries)	Unlock ₹2.2 L/yr - ₹7.8 L/yr
5 years (62 salaries)	Unlock ₹2 L/yr - ₹9 L/yr
6 years (37 salaries)	Unlock ₹2.5 L/yr - ₹6.5 L/yr
7 years (30 salaries)	Unlock ₹3.3 L/yr - ₹9.5 L/yr
8 years (15 salaries)	Unlock ₹3.3 L/yr - ₹8 L/yr
9 years (11 salaries)	Unlock ₹3.3 L/yr - ₹6.2 L/yr
10 years (6 salaries)	Unlock ₹3.7 L/yr - ₹10.3 L/yr

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Similar Designation salaries in ICICI Bank

Customer Service Officer Salary

(863 salaries)

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₹1.5 L/yr - ₹5.2 L/yr

Customer Service Associate Salary

(213 salaries)

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₹1.75 L/yr - ₹4.6 L/yr

Customer Service Executive Salary

(319 salaries)

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₹1.15 L/yr - ₹5 L/yr

Customer Relationship Manager Salary

(212 salaries)

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₹1.85 L/yr - ₹8 L/yr

Customer Service Representative Salary

(16 salaries)

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₹1.75 L/yr - ₹3.8 L/yr

Customer Care Executive Salary

(108 salaries)

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₹1.5 L/yr - ₹5 L/yr

Customer Support Associate Salary

(29 salaries)

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₹2.4 L/yr - ₹4.2 L/yr

Branch Manager Salary

(2.3k salaries)

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₹5.4 L/yr - ₹23 L/yr

Service Engineer Salary

(4 salaries)

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₹1.05 L/yr - ₹3.52 L/yr

Customer Support Executive Salary

(77 salaries)

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₹1.5 L/yr - ₹3.7 L/yr

Salary related reviews for ICICI Bank

4.0

Rated by 252 employees for salary & benefits

Customer Service Manager in Hyderabad / Secunderabad

Full Time

Project & Program Management Department

4.0

• posted on 29 Mar 2019

5.0

for Salary and Benefits

Likes

99%secure job till you are not doing any blander misktake you will be there...career growth is also there but competition level is high and salary also they are not providing much if you are joining with atleast AM grade this is a best company in banking industry.. team mate and managers are also very friendly and they also motivate to achive good career.

Salary - Excellent

+6 more

Dislikes

Everything is good here except salry hike and promotion because of competition and little bit politics.

Customer Service Manager in Chennai

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 13 Aug 2018

3.0

for Salary and Benefits

Likes

Good place to work . Business pressure is High. Work life balance is there.

Skill development - Excellent

+1 more

Dislikes

Low pay . Posting in different places . North Indians will be posted in south India and so difficult to survive as we don't know language and Food problem also.

Customer Service Manager in Jabalpur

BFSI, Investments & Trading Department

3.0

• posted on 12 Nov 2019

2.0

for Salary and Benefits

Likes

Working with ICICI is very satisfying. Employee get greater exposer for other banking sector.

Dislikes

... cooperative. And get aggressive very easily from silly cause) With the staff. Salary is not good.

Salary - Poor

+3 more

Relationship Manager in Mumbai

Full Time

Sales & Business Development Department

2.0

• posted on 17 Dec 2024

3.0

for Salary and Benefits

Likes

*Unlimited sick leaves

Job security - Excellent

Dislikes

People, leadership, sick leaves not approved - causing loss of pay, unorganised, manual data entry, ancient systems, frequent pointless meetings and have no clear agenda that stretch beyond 1 hr (max. 5 hrs), no work from home almost always required to work from anywhere on sick leave, have strict login and logout times,

Work satisfaction - Poor

+1 more

Sales Executive in Ahmedabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 27 Nov 2024

4.0

for Salary and Benefits

Likes

...ous training and development programs to help employees enhance their skills. 2. _Competitive Salary_: ICICI Bank provides competitive salaries and benefits to its employees.

Salary - Good

Dislikes

Nothing

Skill development - Poor

+2 more

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ICICI Bank

Need assistance for a job switch

So I just finished a year at ICICI and am now in SO grade in the eRM channel. My highest educational qualification is a B.Com. And now I intend to prepare for FRM. But I’m not sure whether I should stay at ICICI for another year, then switch companies after earning a... read more

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ICICI Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at ICICI Bank?

Customer Service Manager salary at ICICI Bank in India ranges between ₹1.8 Lakhs to ₹9.5 Lakhs for experience between 2 years to 10 years. According to our estimates it is 15% less than the average Customer Service Manager Salary in India. Salary estimates are based on 429 latest salaries received from various employees of ICICI Bank India.

How does the salary of a Customer Service Manager at ICICI Bank India compare with the average salary range for this job?

The average salary of a Customer Service Manager at ICICI Bank is 15% less than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.

Which similar companies are paying more than ICICI Bank to a Customer Service Manager in India?

Deutsche Bank Customer Service Manager Salary - ₹5.3 Lakhs to ₹13.0 Lakhs per year
NatWest Group Customer Service Manager Salary - ₹3.9 Lakhs to ₹14.0 Lakhs per year
DBS Bank Customer Service Manager Salary - ₹4.5 Lakhs to ₹12.0 Lakhs per year
Standard Chartered Customer Service Manager Salary - ₹3.1 Lakhs to ₹11.3 Lakhs per year
Axis Bank Customer Service Manager Salary - ₹2.2 Lakhs to ₹10.2 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to ICICI Bank in India?

Bank of Baroda Customer Service Manager Salary - ₹2.3 Lakhs to ₹9.9 Lakhs per year
AU Small Finance Bank Customer Service Manager Salary - ₹3.0 Lakhs to ₹7.6 Lakhs per year
IDFC FIRST Bank Customer Service Manager Salary - ₹2.7 Lakhs to ₹8.0 Lakhs per year
HDFC Bank Customer Service Manager Salary - ₹2.3 Lakhs to ₹9.0 Lakhs per year
Yes Bank Customer Service Manager Salary - ₹2.8 Lakhs to ₹7.5 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at ICICI Bank in India?

The estimated take-home salary of a Customer Service Manager at ICICI Bank ranges between ₹38,176 per month to ₹39,369 per month in India. The take-home salary calculation is based on the average ICICI Bank Customer Service Manager salary in India which ranges between ₹1.8 Lakhs to ₹9.5 Lakhs per year for employees with experience between 2 years to 10 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at ICICI Bank?

According to AmbitionBox, 50% of the ICICI Bank Customer Service Managers reported a notice period of 1 Month, 27% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 151 responses on AmbitionBox in last 2 years.

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ICICI Bank Customer Service Manager Salaries by Location

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ICICI Bank Customer Service Manager Salaries

ICICI Bank Customer Service Manager salary in India ranges between ₹1.8 Lakh to ₹9.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 429 ICICI Bank latest salaries received from various employees of ICICI Bank.

ICICI Bank Customer Service Manager salaries in India (Updated 2025)

Companies similar to ICICI Bank for Customer Service Manager

Latest annual salaries shared by ICICI Bank Customer Service Manager

Experience wise ICICI Bank Customer Service Manager salaries

Similar Designation salaries in ICICI Bank

Salary related reviews for ICICI Bank

Customer Service Manager in Hyderabad / Secunderabad

Customer Service Manager in Chennai

Customer Service Manager in Jabalpur

Relationship Manager in Mumbai

Sales Executive in Ahmedabad

ICICI Bank Customer Service Manager Salary FAQs

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ICICI Bank Customer Service Manager Salaries by Location