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ICICI Bank

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4.0

based on 36.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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ICICI Bank Customer Service Manager salaries in India

Annual salary range
2 - 9 years exp.
₹1.2 Lakh - ₹9 Lakhs
Salary of majority employees
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22% less than the average Customer Service Manager Salary in Banking Companies for 2 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
2 - 9 years exp. (258 salaries)
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₹2 L/yr - ₹8 L/yr

BFSI, Investments & Trading
Customer Service Manager Salary
2 - 9 years exp. (119 salaries)
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₹2 L/yr - ₹7 L/yr

Finance & Accounting
Customer Service Manager Salary
2 - 6 years exp. (34 salaries)
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₹2.1 L/yr - ₹6 L/yr

Last Updated: 7 Dec 2024

Companies similar to ICICI Bank for Customer Service Manager

Company name Avg Annual Salary Open Jobs
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HDFC Bank Customer Service Manager Salary

0 - 12 years exp. (47 salaries)

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₹2.3 L/yr - ₹9 L/yr

arrow icon 3% more
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Axis Bank Customer Service Manager Salary

5 - 12 years exp. (80 salaries)

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₹2.4 L/yr - ₹10.6 L/yr

arrow icon 37% more
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₹1.2 L/yr - ₹7 L/yr

arrow icon 14% less
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₹2 L/yr - ₹7.9 L/yr

arrow icon 12% more
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Yes Bank Customer Service Manager Salary

0 - 7 years exp. (7 salaries)

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₹2.8 L/yr - ₹7.5 L/yr

arrow icon 12% more
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IndusInd Bank Customer Service Manager Salary

2 - 10 years exp. (202 salaries)

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₹1.8 L/yr - ₹5.5 L/yr

arrow icon 14% less
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IDFC FIRST Bank Customer Service Manager Salary

2 - 10 years exp. (175 salaries)

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₹2.7 L/yr - ₹8 L/yr

arrow icon 14% more
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RBL Bank Customer Service Manager Salary

3 - 8 years exp. (12 salaries)

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₹3.2 L/yr - ₹7.2 L/yr

arrow icon 7% less
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₹2.5 L/yr - ₹7 L/yr

arrow icon 16% more
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₹4 L/yr - ₹10.1 L/yr

arrow icon 47% more
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Citibank Customer Service Manager Salary

3 - 16 years exp. (15 salaries)

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₹6.3 L/yr - ₹15 L/yr

arrow icon 85% more
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DBS Bank Customer Service Manager Salary

2 - 14 years exp. (11 salaries)

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₹4.5 L/yr - ₹11.3 L/yr

arrow icon 63% more
2 job openings
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₹1.8 L/yr - ₹4.3 L/yr

arrow icon 35% less
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Bandhan Bank Customer Service Manager Salary

3 - 9 years exp. (8 salaries)

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₹2.7 L/yr - ₹5 L/yr

arrow icon 9% less
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₹2.5 L/yr - ₹5 L/yr

arrow icon 5% less
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Deutsche Bank Customer Service Manager Salary

3 - 13 years exp. (4 salaries)

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₹5.3 L/yr - ₹13 L/yr

arrow icon 99% more
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₹2.3 L/yr - ₹9.9 L/yr

arrow icon 19% more
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₹3 L/yr - ₹5 L/yr

arrow icon 5% less
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NatWest Group Customer Service Manager Salary

3 - 15 years exp. (3 salaries)

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₹3.9 L/yr - ₹14 L/yr

arrow icon 89% more
Customer Service Manager salary at ICICI Bank ranges between ₹1.2 Lakh to ₹9 Lakhs per year for employees with experience between 2 years to 9 years. Salary estimates are based on 484 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Customer Service Manager

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8 years exp.
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Experience wise ICICI Bank Customer Service Manager salaries

Last Updated: 7 Dec 2024

Experience Avg Annual Salary
2 years  (129 salaries)

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₹1.2 L/yr - ₹6 L/yr
3 years  (98 salaries)

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₹2 L/yr - ₹7 L/yr
4 years  (82 salaries)

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₹2.2 L/yr - ₹7.8 L/yr
5 years  (68 salaries)

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₹2 L/yr - ₹9 L/yr
6 years  (45 salaries)

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₹2 L/yr - ₹7 L/yr
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Similar Designation salaries in ICICI Bank

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₹1.25 L/yr - ₹5.2 L/yr
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₹1.5 L/yr - ₹4 L/yr
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₹1.05 L/yr - ₹4.7 L/yr
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₹1.8 L/yr - ₹7.85 L/yr
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₹1.75 L/yr - ₹3.8 L/yr
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₹1.44 L/yr - ₹5 L/yr
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₹2.4 L/yr - ₹4.2 L/yr
Branch Manager Salary
(2.4k salaries)
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₹5.25 L/yr - ₹22 L/yr
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₹1.05 L/yr - ₹3.52 L/yr
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₹1.5 L/yr - ₹3.7 L/yr

Salary related reviews for ICICI Bank

4.0

Rated by 252 employees for salary & benefits

Full Time

 · 

Project & Program Management Department

4.0
  •  posted on 29 Mar 2019

5.0
 for  Salary and Benefits

Likes

99%secure job till you are not doing any blander misktake you will be there...career growth is also there but competition level is high and salary also they are not providing much if you are joining with atleast AM grade this is a best company in banking industry.. team mate and managers are also very friendly and they also motivate to achive good career.

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Dislikes

Everything is good here except salry hike and promotion because of competition and little bit politics.

Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 13 Aug 2018

3.0
 for  Salary and Benefits

Likes

Good place to work . Business pressure is High. Work life balance is there.

Dislikes

Low pay . Posting in different places . North Indians will be posted in south India and so difficult to survive as we don't know language and Food problem also.

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BFSI, Investments & Trading Department

3.0
  •  posted on 12 Nov 2019

2.0
 for  Salary and Benefits

Likes

Working with ICICI is very satisfying. Employee get greater exposer for other banking sector.

Dislikes

... cooperative. And get aggressive very easily from silly cause) With the staff. Salary is not good.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Nov 2024

4.0
 for  Salary and Benefits

Likes

...ous training and development programs to help employees enhance their skills. 2. _Competitive Salary_: ICICI Bank provides competitive salaries and benefits to its employees.

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Dislikes

Nothing

Full Time

 · 

Marketing & Communication Department

1.0
  •  posted on 16 Nov 2024

1.0
 for  Salary and Benefits

Likes

Dear all. As well as all company like Salary comes on time, second and fourth Saturday leave applicable and government leave as well.

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Dislikes

... 2) mentel sales pressure and mis guided to customer to opening trading account. 3) reporting Manager providing low salary range customer below 20K salary, and they can't eligible for cc , trading account, home loan, car loan etc, but reporting Manager asking sales number from that's wasted leads. 4) for account opening corporate they will send you Chennai to kanchipuram district almost 160 kilometres per day very long distance. U spent fuel Rs 9000/- and more but company give fuel allowance only 4,000/- 5) and your reporting Manager rejected your fuel allowance 3 to 4 times without any reason. 6) office time 9:15am to 5:15pm but after joining in few days management says 9 am to 7pm and some time 8pm to 9pm happened 7) my reporting Manager Deepak Kumar working Chennai koyambedu branch. He always like girls fellow. He don't like to talk boys and laughing. He only like girls and laughing time pass. And lunch time enjoying with girls eating food by his hand, and free pickup dropped for ladies but no boys. 8) if you go to ask employees icici toll free number they don't take an action to them because internal policies is fraud. 9) i left ICICI Bank 5 months ago still PF amount not settelment in pf account. 10) my good advice to youngers u have completed his /her degree please don't join like this of company. They give more stress full job and give low budget salary. Stay away.

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ICICI Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at ICICI Bank?
Customer Service Manager salary at ICICI Bank in India ranges between ₹1.2 Lakhs to ₹9.0 Lakhs for experience between 2 years to 9 years. According to our estimates it is 22% less than the average Customer Service Manager Salary in India. Salary estimates are based on 484 latest salaries received from various employees of ICICI Bank India.
How does the salary of a Customer Service Manager at ICICI Bank India compare with the average salary range for this job?
The average salary of a Customer Service Manager at ICICI Bank is 22% less than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.
Which similar companies are paying more than ICICI Bank to a Customer Service Manager in India?
  • Deutsche Bank Customer Service Manager Salary - ₹5.3 Lakhs to ₹13.0 Lakhs per year
  • NatWest Group Customer Service Manager Salary - ₹3.9 Lakhs to ₹14.0 Lakhs per year
  • Citibank Customer Service Manager Salary - ₹6.3 Lakhs to ₹15.0 Lakhs per year
  • DBS Bank Customer Service Manager Salary - ₹4.5 Lakhs to ₹11.3 Lakhs per year
  • Standard Chartered Customer Service Manager Salary - ₹4.0 Lakhs to ₹10.1 Lakhs per year
What is the salary of a Customer Service Manager in companies similar to ICICI Bank in India?
  • Axis Bank Customer Service Manager Salary - ₹2.4 Lakhs to ₹10.6 Lakhs per year
  • Bank of Baroda Customer Service Manager Salary - ₹2.3 Lakhs to ₹9.9 Lakhs per year
  • AU Small Finance Bank Customer Service Manager Salary - ₹2.5 Lakhs to ₹7.0 Lakhs per year
  • IDFC FIRST Bank Customer Service Manager Salary - ₹2.7 Lakhs to ₹8.0 Lakhs per year
  • Yes Bank Customer Service Manager Salary - ₹2.8 Lakhs to ₹7.5 Lakhs per year
What is the estimated take home salary of a Customer Service Manager at ICICI Bank in India?
The estimated take-home salary of a Customer Service Manager at ICICI Bank ranges between ₹33,874 per month to ₹35,130 per month in India. The take-home salary calculation is based on the average ICICI Bank Customer Service Manager salary in India which ranges between ₹1.2 Lakhs to ₹9.0 Lakhs per year for employees with experience between 2 years to 9 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Manager at ICICI Bank?
According to AmbitionBox, 48% of the ICICI Bank Customer Service Managers reported a notice period of 1 Month, 27% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 163 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

ICICI Bank Customer Service Manager salary in India ranges between ₹1.2 Lakh to ₹9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 484 ICICI Bank latest salaries received from various employees of ICICI Bank.