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ICICI Bank Customer Service Manager salaries in India (Updated 2025)

Annual salary range
2 - 10 years exp.
₹1.8 Lakh - ₹9.5 Lakhs
Salary of majority employees
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15% less than the average Customer Service Manager Salary in Banking Companies for 2 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
2 - 10 years exp. (233 salaries)
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₹2 L/yr - ₹9.5 L/yr

BFSI, Investments & Trading
Customer Service Manager Salary
2 - 10 years exp. (103 salaries)
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₹2 L/yr - ₹7 L/yr

Finance & Accounting
Customer Service Manager Salary
2 - 10 years exp. (32 salaries)
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₹2.1 L/yr - ₹6 L/yr

Last Updated: 28 Feb 2025

Companies similar to ICICI Bank for Customer Service Manager

Company name Avg Annual Salary Open Jobs
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HDFC Bank Customer Service Manager Salary

0 - 12 years exp. (45 salaries)

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₹2.3 L/yr - ₹9 L/yr

arrow icon 8% less
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Axis Bank Customer Service Manager Salary

4 - 13 years exp. (111 salaries)

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₹2.2 L/yr - ₹10.2 L/yr

arrow icon 21% more
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₹1.2 L/yr - ₹7 L/yr

arrow icon 23% less
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₹2 L/yr - ₹7.5 L/yr

arrow icon 10% less
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Yes Bank Customer Service Manager Salary

0 - 7 years exp. (6 salaries)

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₹2.8 L/yr - ₹7.5 L/yr

arrow icon 9% less
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IndusInd Bank Customer Service Manager Salary

2 - 10 years exp. (177 salaries)

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₹1.8 L/yr - ₹5.7 L/yr

arrow icon 25% less
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IDFC FIRST Bank Customer Service Manager Salary

2 - 11 years exp. (173 salaries)

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₹2.7 L/yr - ₹8 L/yr

arrow icon 5% more
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RBL Bank Customer Service Manager Salary

3 - 8 years exp. (11 salaries)

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₹3.2 L/yr - ₹7.2 L/yr

arrow icon 20% less
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₹3 L/yr - ₹7.6 L/yr

arrow icon 5% more
1 job opening
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₹3.1 L/yr - ₹11.3 L/yr

arrow icon 42% more
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₹1.5 L/yr - ₹5.5 L/yr

arrow icon 23% less
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DBS Bank Customer Service Manager Salary

2 - 14 years exp. (13 salaries)

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₹4.5 L/yr - ₹12 L/yr

arrow icon 57% more
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Bandhan Bank Customer Service Manager Salary

4 - 9 years exp. (8 salaries)

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₹3.5 L/yr - ₹7.1 L/yr

arrow icon 16% less
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₹1.3 L/yr - ₹4.3 L/yr

arrow icon 39% less
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₹2.5 L/yr - ₹5 L/yr

arrow icon 15% less
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Deutsche Bank Customer Service Manager Salary

3 - 13 years exp. (4 salaries)

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₹5.3 L/yr - ₹13 L/yr

arrow icon 78% more
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₹2.3 L/yr - ₹9.9 L/yr

arrow icon 7% more
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₹3 L/yr - ₹5 L/yr

arrow icon 14% less
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NatWest Group Customer Service Manager Salary

3 - 15 years exp. (3 salaries)

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₹3.9 L/yr - ₹14 L/yr

arrow icon 69% more

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Customer Service Manager salary at ICICI Bank ranges between ₹1.8 Lakh to ₹9.5 Lakhs per year for employees with experience between 2 years to 10 years. Salary estimates are based on 429 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Customer Service Manager

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Experience wise ICICI Bank Customer Service Manager salaries

Last Updated: 28 Feb 2025

Experience Avg Annual Salary
2 years  (111 salaries)

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₹1.8 L/yr - ₹6.8 L/yr
3 years  (87 salaries)

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₹2 L/yr - ₹6 L/yr
4 years  (70 salaries)

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₹2.2 L/yr - ₹7.8 L/yr
5 years  (62 salaries)

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₹2 L/yr - ₹9 L/yr
6 years  (37 salaries)

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₹2.5 L/yr - ₹6.5 L/yr
View all

Similar Designation salaries in ICICI Bank

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₹1.5 L/yr - ₹5.2 L/yr
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₹1.75 L/yr - ₹4.6 L/yr
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₹1.15 L/yr - ₹5 L/yr
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₹1.85 L/yr - ₹8 L/yr
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₹1.75 L/yr - ₹3.8 L/yr
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₹1.5 L/yr - ₹5 L/yr
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₹2.4 L/yr - ₹4.2 L/yr
Branch Manager Salary
(2.3k salaries)
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₹5.4 L/yr - ₹23 L/yr
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₹1.05 L/yr - ₹3.52 L/yr
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₹1.5 L/yr - ₹3.7 L/yr
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Salary related reviews for ICICI Bank

4.0

Rated by 252 employees for salary & benefits

Full Time

 · 

Project & Program Management Department

4.0
  •  posted on 29 Mar 2019

5.0
 for  Salary and Benefits

Likes

99%secure job till you are not doing any blander misktake you will be there...career growth is also there but competition level is high and salary also they are not providing much if you are joining with atleast AM grade this is a best company in banking industry.. team mate and managers are also very friendly and they also motivate to achive good career.

read more
  • Salary - Excellent
  • +6 more

Dislikes

Everything is good here except salry hike and promotion because of competition and little bit politics.

Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 13 Aug 2018

3.0
 for  Salary and Benefits

Likes

Good place to work . Business pressure is High. Work life balance is there.

  • Skill development - Excellent
  • +1 more

Dislikes

Low pay . Posting in different places . North Indians will be posted in south India and so difficult to survive as we don't know language and Food problem also.

read more

BFSI, Investments & Trading Department

3.0
  •  posted on 12 Nov 2019

2.0
 for  Salary and Benefits

Likes

Working with ICICI is very satisfying. Employee get greater exposer for other banking sector.

Dislikes

... cooperative. And get aggressive very easily from silly cause) With the staff. Salary is not good.

read more
  • Salary - Poor
  • +3 more

Full Time

 · 

Sales & Business Development Department

2.0
  •  posted on 17 Dec 2024

3.0
 for  Salary and Benefits

Likes

*Unlimited sick leaves

  • Job security - Excellent

Dislikes

People, leadership, sick leaves not approved - causing loss of pay, unorganised, manual data entry, ancient systems, frequent pointless meetings and have no clear agenda that stretch beyond 1 hr (max. 5 hrs), no work from home almost always required to work from anywhere on sick leave, have strict login and logout times,

read more
  • Work satisfaction - Poor
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Nov 2024

4.0
 for  Salary and Benefits

Likes

...ous training and development programs to help employees enhance their skills. 2. _Competitive Salary_: ICICI Bank provides competitive salaries and benefits to its employees.

read more
  • Salary - Good

Dislikes

Nothing

  • Skill development - Poor
  • +2 more
see more salary related reviews

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ICICI Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at ICICI Bank?
Customer Service Manager salary at ICICI Bank in India ranges between ₹1.8 Lakhs to ₹9.5 Lakhs for experience between 2 years to 10 years. According to our estimates it is 15% less than the average Customer Service Manager Salary in India. Salary estimates are based on 429 latest salaries received from various employees of ICICI Bank India.
How does the salary of a Customer Service Manager at ICICI Bank India compare with the average salary range for this job?
The average salary of a Customer Service Manager at ICICI Bank is 15% less than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.
Which similar companies are paying more than ICICI Bank to a Customer Service Manager in India?
  • Deutsche Bank Customer Service Manager Salary - ₹5.3 Lakhs to ₹13.0 Lakhs per year
  • NatWest Group Customer Service Manager Salary - ₹3.9 Lakhs to ₹14.0 Lakhs per year
  • DBS Bank Customer Service Manager Salary - ₹4.5 Lakhs to ₹12.0 Lakhs per year
  • Standard Chartered Customer Service Manager Salary - ₹3.1 Lakhs to ₹11.3 Lakhs per year
  • Axis Bank Customer Service Manager Salary - ₹2.2 Lakhs to ₹10.2 Lakhs per year
What is the salary of a Customer Service Manager in companies similar to ICICI Bank in India?
  • Bank of Baroda Customer Service Manager Salary - ₹2.3 Lakhs to ₹9.9 Lakhs per year
  • AU Small Finance Bank Customer Service Manager Salary - ₹3.0 Lakhs to ₹7.6 Lakhs per year
  • IDFC FIRST Bank Customer Service Manager Salary - ₹2.7 Lakhs to ₹8.0 Lakhs per year
  • HDFC Bank Customer Service Manager Salary - ₹2.3 Lakhs to ₹9.0 Lakhs per year
  • Yes Bank Customer Service Manager Salary - ₹2.8 Lakhs to ₹7.5 Lakhs per year
What is the estimated take home salary of a Customer Service Manager at ICICI Bank in India?
The estimated take-home salary of a Customer Service Manager at ICICI Bank ranges between ₹38,176 per month to ₹39,369 per month in India. The take-home salary calculation is based on the average ICICI Bank Customer Service Manager salary in India which ranges between ₹1.8 Lakhs to ₹9.5 Lakhs per year for employees with experience between 2 years to 10 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Manager at ICICI Bank?
According to AmbitionBox, 50% of the ICICI Bank Customer Service Managers reported a notice period of 1 Month, 27% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 151 responses on AmbitionBox in last 2 years.

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ICICI Bank Customer Service Manager salary in India ranges between ₹1.8 Lakh to ₹9.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 429 ICICI Bank latest salaries received from various employees of ICICI Bank.