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ICICI Bank

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ICICI Bank Customer Service Manager salaries in India (Updated 2025)

Annual salary range
2 - 10 years exp.
₹1.1 Lakh - ₹9.5 Lakhs
Salary of majority employees
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15% less than the average Customer Service Manager Salary in Banking Companies for 2 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
2 - 10 years exp. (230 salaries)
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₹1.1 L/yr - ₹9.5 L/yr

BFSI, Investments & Trading
Customer Service Manager Salary
2 - 10 years exp. (100 salaries)
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₹2 L/yr - ₹7 L/yr

Finance & Accounting
Customer Service Manager Salary
2 - 10 years exp. (31 salaries)
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₹2.1 L/yr - ₹6 L/yr

Last Updated: 21 Mar 2025

Companies similar to ICICI Bank for Customer Service Manager

Company name Avg Annual Salary Open Jobs
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₹3 L/yr - ₹7.6 L/yr

arrow icon 7% more
1 job opening
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IndusInd Bank Customer Service Manager Salary

1 - 10 years exp. (184 salaries)

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₹1.8 L/yr - ₹5.7 L/yr

arrow icon 27% less
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IDFC FIRST Bank Customer Service Manager Salary

2 - 9 years exp. (152 salaries)

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₹2.7 L/yr - ₹8 L/yr

At par
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Axis Bank Customer Service Manager Salary

4 - 13 years exp. (111 salaries)

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₹2.2 L/yr - ₹10.2 L/yr

arrow icon 17% more
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₹2 L/yr - ₹7.5 L/yr

arrow icon 7% less
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HDFC Bank Customer Service Manager Salary

1 - 12 years exp. (43 salaries)

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₹2.3 L/yr - ₹9 L/yr

At par
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₹3.1 L/yr - ₹11.3 L/yr

arrow icon 35% more
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₹1.5 L/yr - ₹5.5 L/yr

arrow icon 26% less
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DBS Bank Customer Service Manager Salary

2 - 14 years exp. (12 salaries)

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₹4.5 L/yr - ₹13 L/yr

arrow icon 62% more
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RBL Bank Customer Service Manager Salary

3 - 8 years exp. (11 salaries)

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₹3.2 L/yr - ₹7.2 L/yr

arrow icon 20% less
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Bandhan Bank Customer Service Manager Salary

4 - 9 years exp. (8 salaries)

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₹3.5 L/yr - ₹7.1 L/yr

arrow icon 16% less
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₹1.3 L/yr - ₹4.3 L/yr

arrow icon 39% less
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₹1.2 L/yr - ₹7 L/yr

arrow icon 23% less
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₹2.5 L/yr - ₹5 L/yr

arrow icon 15% less
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Deutsche Bank Customer Service Manager Salary

3 - 13 years exp. (4 salaries)

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₹5.3 L/yr - ₹13 L/yr

arrow icon 77% more
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Yes Bank Customer Service Manager Salary

0 - 7 years exp. (3 salaries)

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₹3.5 L/yr - ₹7.5 L/yr

arrow icon 6% less
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₹2.3 L/yr - ₹9.9 L/yr

arrow icon 7% more
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₹3 L/yr - ₹5 L/yr

arrow icon 14% less
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NatWest Group Customer Service Manager Salary

3 - 15 years exp. (3 salaries)

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₹3.9 L/yr - ₹14 L/yr

arrow icon 69% more
Customer Service Manager salary at ICICI Bank ranges between ₹1.1 Lakh to ₹9.5 Lakhs per year for employees with experience between 2 years to 10 years. Salary estimates are based on 422 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Customer Service Manager

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Experience wise ICICI Bank Customer Service Manager salaries

Last Updated: 21 Mar 2025

Experience Avg Annual Salary
2 years  (110 salaries)

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₹1.1 L/yr - ₹6.8 L/yr
3 years  (84 salaries)

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₹2 L/yr - ₹6 L/yr
4 years  (69 salaries)

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₹2.2 L/yr - ₹7.8 L/yr
5 years  (61 salaries)

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₹2 L/yr - ₹9 L/yr
6 years  (39 salaries)

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₹2.5 L/yr - ₹7 L/yr
View all

Similar Designation salaries in ICICI Bank

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₹1.5 L/yr - ₹5.2 L/yr
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₹1.5 L/yr - ₹4.6 L/yr
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₹1.15 L/yr - ₹4.7 L/yr
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₹1.85 L/yr - ₹8 L/yr
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₹1.75 L/yr - ₹3.8 L/yr
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₹1.5 L/yr - ₹5 L/yr
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₹2.4 L/yr - ₹4.2 L/yr
Branch Manager Salary
(2.3k salaries)
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₹5.4 L/yr - ₹23 L/yr
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₹1.05 L/yr - ₹3.52 L/yr
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₹1.5 L/yr - ₹3.7 L/yr

Salary related reviews for ICICI Bank

4.0

Rated by 251 employees for salary & benefits

Full Time

 · 

Project & Program Management Department

4.0
  •  posted on 29 Mar 2019

5.0
 for  Salary and Benefits

Likes

99%secure job till you are not doing any blander misktake you will be there...career growth is also there but competition level is high and salary also they are not providing much if you are joining with atleast AM grade this is a best company in banking industry.. team mate and managers are also very friendly and they also motivate to achive good career.

read more
  • Salary - Excellent
  • +6 more

Dislikes

Everything is good here except salry hike and promotion because of competition and little bit politics.

Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 13 Aug 2018

3.0
 for  Salary and Benefits

Likes

Good place to work . Business pressure is High. Work life balance is there.

  • Skill development - Excellent
  • +1 more

Dislikes

Low pay . Posting in different places . North Indians will be posted in south India and so difficult to survive as we don't know language and Food problem also.

read more

BFSI, Investments & Trading Department

3.0
  •  posted on 12 Nov 2019

2.0
 for  Salary and Benefits

Likes

Working with ICICI is very satisfying. Employee get greater exposer for other banking sector.

Dislikes

... cooperative. And get aggressive very easily from silly cause) With the staff. Salary is not good.

read more
  • Salary - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 20 Feb 2025

4.0
 for  Salary and Benefits

Likes

Good to work on icici

  • Salary - Good
  • +3 more

Dislikes

...and audit teams are involving the branches and wrong potrait to super officials. Low level lady staff are working for only salary not for organisation. They will escalate the small things to HR also.

read more

Full Time

 · 

Engineering - Software & QA Department

2.0
  •  posted on 02 Feb 2025

1.0
 for  Salary and Benefits

Likes

Bank Is Good But Many Peoples Are there is Old But Knowledge Less And Bank Haer Other Bank Employees Maximum Package And There Knowlege level is not up to the Mark. And old Employees struggling.

read more
  • Job security - Excellent
  • +1 more

Dislikes

Many Other Employee they Are hard working But New Comers are High Salary And old Employees Are Less Salary. So culture is Disaster, Because Of salary Defferent.

read more
  • Salary - Bad
  • +3 more
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ICICI Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at ICICI Bank ?
The average salary of a Customer Service Manager at ICICI Bank in India typically ranges from ₹1.1 Lakhs to ₹9.5 Lakhs per year, depending on experience (from 2 years to 10 years).

The top 10% of Customer Service Manager at ICICI Bank earn more than ₹5.5 Lakhs per year, and the top 1% earn over ₹7.8 Lakhs per year. Customer Service Manager Salaries at ICICI Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 400+ ICICI Bank employees in India.
What is the estimated take home salary of a Customer Service Manager at ICICI Bank in India?
The estimated take-home salary of a Customer Service Manager at ICICI Bank in India typically ranges from ₹38,214 to ₹39,406 per month. This is based on the average salary range of ₹1.1 Lakhs to ₹9.5 Lakhs per year for employees with experience ranging from 2 years to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 400+ salaries received from various employees of ICICI Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than ICICI Bank for Customer Service Manager in India?
Deutsche Bank ₹5.3 Lakhs to ₹13.0 Lakhs per year
NatWest Group ₹3.9 Lakhs to ₹14.0 Lakhs per year
DBS Bank ₹4.5 Lakhs to ₹13.0 Lakhs per year
Standard Chartered ₹3.1 Lakhs to ₹11.3 Lakhs per year
Axis Bank ₹2.2 Lakhs to ₹10.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ICICI Bank, depending on the role and experience level.
What is the salary of a Customer Service Manager in companies similar to ICICI Bank in India?
The salary of a Customer Service Manager at companies similar to ICICI Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

AU Small Finance Bank ₹3.0 Lakhs to ₹7.6 Lakhs per year
Bank of Baroda ₹2.3 Lakhs to ₹9.9 Lakhs per year
HDFC Bank ₹2.3 Lakhs to ₹9.0 Lakhs per year
IDFC FIRST Bank ₹2.7 Lakhs to ₹8.0 Lakhs per year
Yes Bank ₹3.5 Lakhs to ₹7.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Manager at ICICI Bank in India?
The salary growth for a Customer Service Manager at ICICI Bank depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager can expect the following growth trajectory at ICICI Bank:

Experience Average Salary Range
2 years ₹1.1 Lakhs to ₹6.8 Lakhs per year
3 years ₹2.0 Lakhs to ₹6.0 Lakhs per year
4 years ₹2.2 Lakhs to ₹7.8 Lakhs per year
5 years ₹2.0 Lakhs to ₹9.0 Lakhs per year
and so on.

Tell us how to improve this page.

ICICI Bank Customer Service Manager salary in India ranges between ₹1.1 Lakh to ₹9.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 422 ICICI Bank latest salaries received from various employees of ICICI Bank.