ICICI Bank New Delhi Customer Service Manager Salaries by 50+ Employees (Updated 2025)

2 - 10 years exp.

₹2.2 Lakhs - ₹7.8 Lakhs

Salary of majority employees

5% less than the average Customer Service Manager Salary in Banking Companies for 2 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 2 - 10 years exp. (38 salaries)	₹2.2 L/yr - ₹7.8 L/yr
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BFSI, Investments & Trading Customer Service Manager Salary 2 - 7 years exp. (17 salaries)	₹2.5 L/yr - ₹6 L/yr

Last Updated: 7 Jan 2025

Companies similar to ICICI Bank for Customer Service Manager in New Delhi

ICICI Bank Customer Service Manager Salary

2 - 10 years exp. (58 salaries)

₹2.2 L/yr - ₹7.8 L/yr

Company name	Avg Annual Salary	Open Jobs
Axis Bank Customer Service Manager Salary 4 - 9 years exp. (15 salaries)	₹3.7 L/yr - ₹7.5 L/yr 13% more
Kotak Mahindra Bank Customer Service Manager Salary 1 - 6 years exp. (11 salaries)	₹3.4 L/yr - ₹7.5 L/yr 5% more
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IndusInd Bank Customer Service Manager Salary 3 - 10 years exp. (7 salaries)	₹2.6 L/yr - ₹5.5 L/yr 19% less
AU Small Finance Bank Customer Service Manager Salary 3 - 9 years exp. (27 salaries)	₹3.9 L/yr - ₹6.6 L/yr 10% more	1 job opening
Standard Chartered Customer Service Manager Salary 2 - 7 years exp. (3 salaries)	₹4.4 L/yr - ₹7.7 L/yr 39% more

Customer Service Manager salary at ICICI Bank ranges between ₹2.2 Lakhs to ₹7.8 Lakhs per year for employees with experience between 2 years to 10 years. Salary estimates are based on 58 latest salaries received from various employees of ICICI Bank.

Experience wise ICICI Bank Customer Service Manager salaries in New Delhi

Last Updated: 7 Jan 2025

Experience	Avg Annual Salary
2 years (10 salaries)	₹2.2 L/yr - ₹5 L/yr
3 years (7 salaries)	₹2.4 L/yr - ₹5.2 L/yr
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4 years (10 salaries)	₹2.6 L/yr - ₹7.8 L/yr
5 years (10 salaries)	₹2.4 L/yr - ₹7.1 L/yr
6 years (8 salaries)	₹3 L/yr - ₹7 L/yr
7 years (4 salaries)	₹3.6 L/yr - ₹9.5 L/yr
8 years (AmbitionBox Estimate)	₹4 L/yr - ₹9.7 L/yr
9 years (5 salaries)	₹4 L/yr - ₹6.2 L/yr
10 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹10.3 L/yr

View all

Similar Designation salaries in ICICI Bank

Branch Manager Salary

(223 salaries)

₹6.49 L/yr - ₹21 L/yr

Customer Service Officer Salary

(71 salaries)

₹1.8 L/yr - ₹4.5 L/yr

Customer Service Executive Salary

(25 salaries)

₹1.95 L/yr - ₹4 L/yr

Customer Relationship Manager Salary

(12 salaries)

₹2.2 L/yr - ₹7.25 L/yr

Customer Care Executive Salary

(5 salaries)

₹1.6 L/yr - ₹2.76 L/yr

Customer Support Executive Salary

(3 salaries)

₹2.2 L/yr - ₹2.5 L/yr

Salary related reviews for ICICI Bank

3.4

Rated by 9 employees for salary & benefits

Customer Service Manager in Hyderabad / Secunderabad

Full Time

Project & Program Management Department

4.0

• posted on 29 Mar 2019

5.0

for Salary and Benefits

Likes

99%secure job till you are not doing any blander misktake you will be there...career growth is also there but competition level is high and salary also they are not providing much if you are joining with atleast AM grade this is a best company in banking industry.. team mate and managers are also very friendly and they also motivate to achive good career.

Dislikes

Everything is good here except salry hike and promotion because of competition and little bit politics.

Customer Service Manager in Chennai

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 13 Aug 2018

3.0

for Salary and Benefits

Likes

Good place to work . Business pressure is High. Work life balance is there.

Dislikes

Low pay . Posting in different places . North Indians will be posted in south India and so difficult to survive as we don't know language and Food problem also.

Customer Service Manager in Jabalpur

BFSI, Investments & Trading Department

3.0

• posted on 12 Nov 2019

2.0

for Salary and Benefits

Likes

Working with ICICI is very satisfying. Employee get greater exposer for other banking sector.

Dislikes

... cooperative. And get aggressive very easily from silly cause) With the staff. Salary is not good.

Relationship Manager in Mumbai

Full Time

Sales & Business Development Department

2.0

• posted on 17 Dec 2024

3.0

for Salary and Benefits

Likes

*Unlimited sick leaves

Dislikes

People, leadership, sick leaves not approved - causing loss of pay, unorganised, manual data entry, ancient systems, frequent pointless meetings and have no clear agenda that stretch beyond 1 hr (max. 5 hrs), no work from home almost always required to work from anywhere on sick leave, have strict login and logout times,

Sales Executive in Ahmedabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 27 Nov 2024

4.0

for Salary and Benefits

Likes

...ous training and development programs to help employees enhance their skills. 2. _Competitive Salary_: ICICI Bank provides competitive salaries and benefits to its employees.

Dislikes

Nothing

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about ICICI Bank

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a consultant

4d (edited)

Hi there , I have recently completed 2 rounds of interview with the ICICI for the position of Datawarehouse Architect(DATA ENGINEER) and the discussions with HR were very positive and they told me they will be soon contacting me for salary discussions. I searched through different platforms but I am unable to get exactly what is the range of this at ICICI, I have over 2 years of experience and my current CTC is 12LPA, It would be helpful for me to know what can be the expected range that I can have for this role at ICICI

Range of CTC for Datawarehouse Architect(Data Engineer) at ICICI

15 - 20 LPA

20 LPA +

0 participant . expiring in 2w

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ICICI Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at ICICI Bank New Delhi?

Customer Service Manager salary at ICICI Bank in New Delhi ranges between ₹2.2 Lakhs to ₹7.8 Lakhs for experience between 2 years to 10 years. According to our estimates it is 5% less than the average Customer Service Manager Salary in India. Salary estimates are based on 58 latest salaries received from various employees of ICICI Bank New Delhi.

How does the salary of a Customer Service Manager at ICICI Bank New Delhi compare with the average salary range for this job?

The average salary of a Customer Service Manager at ICICI Bank is 5% less than the average salary of a Customer Service Manager in New Delhi. To know exact salary insights, login to view.

Which similar companies are paying more than ICICI Bank to a Customer Service Manager in New Delhi?

Standard Chartered Customer Service Manager Salary - ₹4.4 Lakhs to ₹7.7 Lakhs per year
Axis Bank Customer Service Manager Salary - ₹3.7 Lakhs to ₹7.5 Lakhs per year
AU Small Finance Bank Customer Service Manager Salary - ₹3.9 Lakhs to ₹6.6 Lakhs per year
Kotak Mahindra Bank Customer Service Manager Salary - ₹3.4 Lakhs to ₹7.5 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to ICICI Bank in New Delhi?

IndusInd Bank Customer Service Manager Salary - ₹2.6 Lakhs to ₹5.5 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at ICICI Bank in New Delhi?

The estimated take-home salary of a Customer Service Manager at ICICI Bank ranges between ₹38,477 per month to ₹39,665 per month in New Delhi. The take-home salary calculation is based on the average ICICI Bank Customer Service Manager salary in India which ranges between ₹2.2 Lakhs to ₹7.8 Lakhs per year for employees with experience between 2 years to 10 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at ICICI Bank in New Delhi?

According to AmbitionBox, 53% of the ICICI Bank Customer Service Managers in New Delhi reported a notice period of 1 Month, 27% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 15 responses on AmbitionBox in last 2 years.

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ICICI Bank Customer Service Manager Salaries in New Delhi

ICICI Bank Customer Service Manager salary in New Delhi ranges between ₹2.2 Lakhs to ₹7.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 58 ICICI Bank latest salaries received from various employees of ICICI Bank.