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ICICI Bank

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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ICICI Bank Customer Service Officer salaries in Mumbai

Annual salary range
0 - 7 years exp.
₹1.8 Lakh - ₹5 Lakhs
Salary of majority employees
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6% less than the average Customer Service Officer Salary in Banking Companies for 0 - 7 years of experience

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Salaries in different departments

BFSI, Investments & Trading
Customer Service Officer Salary
0 - 7 years exp. (38 salaries)
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₹1.9 L/yr - ₹5 L/yr

Customer Success, Service & Operations
Customer Service Officer Salary
0 - 6 years exp. (35 salaries)
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₹1.8 L/yr - ₹4.8 L/yr

Finance & Accounting
Customer Service Officer Salary
2 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹3.5 L/yr

Last Updated: 26 Apr 2024

Companies similar to ICICI Bank for Customer Service Officer in Mumbai

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ICICI Bank Customer Service Officer Salary

0 - 7 years exp. (88 salaries)

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₹1.8 L/yr - ₹5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Axis Bank Customer Service Officer Salary

1 - 10 years exp. (75 salaries)

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₹1 L/yr - ₹8.6 L/yr

arrow icon 32% more
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₹2 L/yr - ₹4.4 L/yr

arrow icon 3% less
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₹1.2 L/yr - ₹4.4 L/yr

arrow icon 12% less
3 job openings
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IndusInd Bank Customer Service Officer Salary

0 - 6 years exp. (22 salaries)

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₹2 L/yr - ₹4 L/yr

arrow icon 2% less
2 job openings
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₹1.2 L/yr - ₹5 L/yr

arrow icon 8% less
24 job openings
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HDFC Bank Customer Service Officer Salary

0 - 6 years exp. (17 salaries)

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₹1.6 L/yr - ₹5.5 L/yr

arrow icon 4% more
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₹2 L/yr - ₹4.2 L/yr

arrow icon 5% more
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₹2.8 L/yr - ₹4 L/yr

arrow icon 8% more
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DBS Bank Customer Service Officer Salary

0 - 7 years exp. (5 salaries)

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₹4 L/yr - ₹6 L/yr

arrow icon 81% more
1 job opening
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Yes Bank Customer Service Officer Salary

1 - 8 years exp. (3 salaries)

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₹3 L/yr - ₹3.8 L/yr

arrow icon 12% more
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NatWest Group Customer Service Officer Salary

8 - 11 years exp. (3 salaries)

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₹3.9 L/yr - ₹5 L/yr

arrow icon 29% more
Customer Service Officer salary at ICICI Bank ranges between ₹1.8 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 88 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Customer Service Officer in Mumbai

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Experience wise ICICI Bank Customer Service Officer salaries in Mumbai

Last Updated: 26 Apr 2024

Experience Avg Annual Salary
Fresher  (9 salaries)

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₹2 L/yr - ₹3.2 L/yr
1 year  (23 salaries)

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₹1.8 L/yr - ₹3 L/yr
2 years  (31 salaries)

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₹1.8 L/yr - ₹4 L/yr
3 years  (15 salaries)

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₹2 L/yr - ₹4.5 L/yr
4 years  (3 salaries)

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₹2.4 L/yr - ₹5 L/yr
View all

Similar Designation salaries in ICICI Bank

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₹1.05 L/yr - ₹8 L/yr
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₹1.5 L/yr - ₹4.21 L/yr
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₹2 L/yr - ₹7.85 L/yr
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₹2.15 L/yr - ₹3.5 L/yr
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₹1.8 L/yr - ₹3.8 L/yr
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₹2.61 L/yr - ₹3.05 L/yr
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₹2.05 L/yr - ₹3.28 L/yr
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₹2.25 L/yr - ₹3.05 L/yr

Salary related reviews for ICICI Bank

4.4

Rated by 20 employees for salary & benefits

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 08 Oct 2024

2.0
 for  Salary and Benefits

Likes

its a good bank very well digitalize user friendly and smooth working style. hazzle free working environment for both customer and emplyoo

read more

Dislikes

when i was working in icici i got salary hike in 3rd year of working. before that there was not satisfactory salary increment i found. very basic very nominal

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

BFSI, Investments & Trading Department

2.0
  •  posted on 09 Mar 2023

2.0
 for  Salary and Benefits

Likes

There are lots of things which we can learn and develop our skills.

  • Job security - Good

Dislikes

If you guys can manage excess work pressure that too business pressure then it's good, but salary is not as expected according to work

read more
  • Salary - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 28 Aug 2021

3.0
 for  Salary and Benefits

Likes

I'm very lucky because I have the best colleagues. They are supportive and understanding.

  • Skill development - Excellent

Dislikes

ICICI Bank didn't work on their employees work life balance and on their growth. Also they provide very low salary to their employees.

read more
  • Promotions - Poor
  • +1 more

BFSI, Investments & Trading Department

5.0
  •  posted on 04 Jan 2021

5.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
  • +6 more

Dislikes

Regarding transfer

Customer Success, Service & Operations Department

3.0
  •  posted on 02 May 2021

3.0
 for  Salary and Benefits

Likes

Skill development and learning,job security

  • Skill development - Good
  • +1 more

Dislikes

... employee is depend on your business for the branch boss uses abussive language.salary is very less as compared to work.if you are not performing well your boss forces you to resign from your job.

read more
  • Work satisfaction - Poor
  • +2 more
see more salary related reviews

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ICICI Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at ICICI Bank in Mumbai?
The average salary of a Customer Service Officer at ICICI Bank in Mumbai typically ranges from ₹1.8 Lakhs to ₹5.0 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Customer Service Officer in Mumbai at ICICI Bank earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹4.9 Lakhs per year. Customer Service Officer Salaries at ICICI Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 80+ ICICI Bank employees in India.
What is the estimated take home salary of a Customer Service Officer at ICICI Bank in Mumbai?
The estimated take-home salary of a Customer Service Officer at ICICI Bank in Mumbai typically ranges from ₹22,401 to ₹23,879 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 80+ salaries received from various employees of ICICI Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than ICICI Bank for Customer Service Officer in India?
DBS Bank ₹4.0 Lakhs to ₹6.0 Lakhs per year
Axis Bank ₹1.0 Lakhs to ₹8.6 Lakhs per year
NatWest Group ₹3.9 Lakhs to ₹5.0 Lakhs per year
Yes Bank ₹3.0 Lakhs to ₹3.8 Lakhs per year
IDFC FIRST Bank ₹2.8 Lakhs to ₹4.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ICICI Bank, depending on the role and experience level.
What is the salary of a Customer Service Officer in companies similar to ICICI Bank in Mumbai?
The salary of a Customer Service Officer at companies similar to ICICI Bank in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

AU Small Finance Bank ₹2.0 Lakhs to ₹4.2 Lakhs per year
HDFC Bank ₹1.6 Lakhs to ₹5.5 Lakhs per year
IndusInd Bank ₹2.0 Lakhs to ₹4.0 Lakhs per year
Kotak Mahindra Bank ₹2.0 Lakhs to ₹4.4 Lakhs per year
Equitas Small Finance Bank ₹1.2 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Officer at ICICI Bank in Mumbai?
The salary growth for a Customer Service Officer at ICICI Bank in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer in Mumbai can expect the following growth trajectory at ICICI Bank:

Experience Average Salary Range
Fresher ₹2.0 Lakhs to ₹3.2 Lakhs per year
1 year ₹1.8 Lakhs to ₹3.0 Lakhs per year
2 years ₹1.8 Lakhs to ₹4.0 Lakhs per year
3 years ₹2.0 Lakhs to ₹4.5 Lakhs per year
and so on.

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ICICI Bank Customer Service Officer salary in Mumbai ranges between ₹1.8 Lakh to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 88 ICICI Bank latest salaries received from various employees of ICICI Bank.