ICICI Bank Mumbai Customer Service Officer Salaries by 90+ Employees (Updated 2025)

0 - 7 years exp.

₹1.8 Lakh - ₹5 Lakhs

Salary of majority employees

6% less than the average Customer Service Officer Salary in Banking Companies for 0 - 7 years of experience

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Salaries in different departments

BFSI, Investments & Trading Customer Service Officer Salary 0 - 7 years exp. (39 salaries)	₹1.9 L/yr - ₹5 L/yr
Customer Success, Service & Operations Customer Service Officer Salary 0 - 6 years exp. (35 salaries)	₹1.8 L/yr - ₹4.8 L/yr
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Finance & Accounting Customer Service Officer Salary 0 - 2 years exp. (3 salaries)	₹2 L/yr - ₹3.4 L/yr

Last Updated: 26 Apr 2024

Companies similar to ICICI Bank for Customer Service Officer in Mumbai

ICICI Bank Customer Service Officer Salary

0 - 7 years exp. (90 salaries)

₹1.8 L/yr - ₹5 L/yr

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Officer Salary 0 - 7 years exp. (17 salaries)	₹1.6 L/yr - ₹5.5 L/yr 1% more
Axis Bank Customer Service Officer Salary 1 - 10 years exp. (77 salaries)	₹1.5 L/yr - ₹8.6 L/yr 33% more
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Kotak Mahindra Bank Customer Service Officer Salary 0 - 5 years exp. (26 salaries)	₹2 L/yr - ₹4 L/yr 4% less
Yes Bank Customer Service Officer Salary 1 - 8 years exp. (3 salaries)	₹3 L/yr - ₹3.8 L/yr 6% more
IDFC FIRST Bank Customer Service Officer Salary 0 - 6 years exp. (8 salaries)	₹2.8 L/yr - ₹4 L/yr 7% more
IndusInd Bank Customer Service Officer Salary 0 - 6 years exp. (21 salaries)	₹2 L/yr - ₹4 L/yr 2% less	1 job opening
Utkarsh Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (25 salaries)	₹1.2 L/yr - ₹3.5 L/yr 15% less
Equitas Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (17 salaries)	₹1.7 L/yr - ₹5 L/yr 8% less	1 job opening
AU Small Finance Bank Customer Service Officer Salary 2 - 5 years exp. (12 salaries)	₹2 L/yr - ₹4.2 L/yr 5% more
DBS Bank Customer Service Officer Salary 0 - 7 years exp. (5 salaries)	₹4 L/yr - ₹6 L/yr 78% more
NatWest Group Customer Service Officer Salary 8 - 11 years exp. (3 salaries)	₹3.9 L/yr - ₹5 L/yr 28% more
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Customer Service Officer salary at ICICI Bank ranges between ₹1.8 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 90 latest salaries received from various employees of ICICI Bank.

Experience wise ICICI Bank Customer Service Officer salaries in Mumbai

Last Updated: 26 Apr 2024

Experience	Avg Annual Salary
Fresher (10 salaries)	₹2 L/yr - ₹3.2 L/yr
1 year (23 salaries)	₹1.8 L/yr - ₹3 L/yr
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2 years (31 salaries)	₹1.8 L/yr - ₹4 L/yr
3 years (16 salaries)	₹2 L/yr - ₹4.5 L/yr
4 years (3 salaries)	₹2.4 L/yr - ₹5 L/yr
5 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹6 L/yr
6 years (4 salaries)	₹2.5 L/yr - ₹4.8 L/yr
7 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹6.5 L/yr

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Similar Designation salaries in ICICI Bank

Customer Service Manager Salary

(75 salaries)

₹2 L/yr - ₹8 L/yr

Customer Service Executive Salary

(56 salaries)

₹1.5 L/yr - ₹4.21 L/yr

Customer Relationship Manager Salary

(19 salaries)

₹2 L/yr - ₹7.85 L/yr

Customer Service Associate Salary

(10 salaries)

₹2.15 L/yr - ₹3.5 L/yr

Customer Service Representative Salary

(7 salaries)

₹1.8 L/yr - ₹3.8 L/yr

Customer Support Executive Salary

(3 salaries)

₹2.66 L/yr - ₹3.05 L/yr

Customer Care Executive Salary

(3 salaries)

₹2.05 L/yr - ₹3.35 L/yr

Senior Customer Service Executive Salary

(3 salaries)

₹2.25 L/yr - ₹2.93 L/yr

Salary related reviews for ICICI Bank

4.4

Rated by 20 employees for salary & benefits

Customer Service Officer in Ahmedabad

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 08 Oct 2024

2.0

for Salary and Benefits

Likes

its a good bank very well digitalize user friendly and smooth working style. hazzle free working environment for both customer and emplyoo

Dislikes

when i was working in icici i got salary hike in 3rd year of working. before that there was not satisfactory salary increment i found. very basic very nominal

Salary - Poor

+2 more

Customer Service Officer in Kolkata

Full Time

BFSI, Investments & Trading Department

2.0

• posted on 09 Mar 2023

2.0

for Salary and Benefits

Likes

There are lots of things which we can learn and develop our skills.

Job security - Good

Dislikes

If you guys can manage excess work pressure that too business pressure then it's good, but salary is not as expected according to work

Salary - Poor

+3 more

Customer Service Officer in Bulandshahr

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 28 Aug 2021

3.0

for Salary and Benefits

Likes

I'm very lucky because I have the best colleagues. They are supportive and understanding.

Skill development - Excellent

Dislikes

ICICI Bank didn't work on their employees work life balance and on their growth. Also they provide very low salary to their employees.

Promotions - Poor

+1 more

Customer Service Officer in Jalgaon

BFSI, Investments & Trading Department

5.0

• posted on 04 Jan 2021

5.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

Regarding transfer

Customer Service Officer in Pune

Customer Success, Service & Operations Department

3.0

• posted on 02 May 2021

3.0

for Salary and Benefits

Likes

Skill development and learning,job security

Skill development - Good

+1 more

Dislikes

... employee is depend on your business for the branch boss uses abussive language.salary is very less as compared to work.if you are not performing well your boss forces you to resign from your job.

Work satisfaction - Poor

+2 more

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What people are saying about ICICI Bank

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indispensablefire

works at

ICICI Bank

Need assistance for a job switch

So I just finished a year at ICICI and am now in SO grade in the eRM channel. My highest educational qualification is a B.Com. And now I intend to prepare for FRM. But I’m not sure whether I should stay at ICICI for another year, then switch companies after earning a promotion, and in the meantime, continue pursuing FRM, or if I should switch right away. My current package in Bhubaneswar is 3.1 LPA…

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ICICI Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at ICICI Bank Mumbai?

Customer Service Officer salary at ICICI Bank in Mumbai ranges between ₹1.8 Lakhs to ₹5.0 Lakhs for less than 1 year of experience to 7 years. According to our estimates it is 6% less than the average Customer Service Officer Salary in India. Salary estimates are based on 90 latest salaries received from various employees of ICICI Bank Mumbai.

How does the salary of a Customer Service Officer at ICICI Bank Mumbai compare with the average salary range for this job?

The average salary of a Customer Service Officer at ICICI Bank is 6% less than the average salary of a Customer Service Officer in Mumbai. To know exact salary insights, login to view.

Which similar companies are paying more than ICICI Bank to a Customer Service Officer in Mumbai?

DBS Bank Customer Service Officer Salary - ₹4.0 Lakhs to ₹6.0 Lakhs per year
Axis Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹8.6 Lakhs per year
NatWest Group Customer Service Officer Salary - ₹3.9 Lakhs to ₹5.0 Lakhs per year
IDFC FIRST Bank Customer Service Officer Salary - ₹2.8 Lakhs to ₹4.0 Lakhs per year
Yes Bank Customer Service Officer Salary - ₹3.0 Lakhs to ₹3.8 Lakhs per year

What is the salary of a Customer Service Officer in companies similar to ICICI Bank in Mumbai?

AU Small Finance Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹4.2 Lakhs per year
HDFC Bank Customer Service Officer Salary - ₹1.6 Lakhs to ₹5.5 Lakhs per year
IndusInd Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
Kotak Mahindra Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
Equitas Small Finance Bank Customer Service Officer Salary - ₹1.7 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at ICICI Bank in Mumbai?

The estimated take-home salary of a Customer Service Officer at ICICI Bank ranges between ₹22,694 per month to ₹24,167 per month in Mumbai. The take-home salary calculation is based on the average ICICI Bank Customer Service Officer salary in India which ranges between ₹1.8 Lakhs to ₹5.0 Lakhs per year for employees with less than 1 year of experience to 7 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at ICICI Bank in Mumbai?

According to AmbitionBox, 63% of the ICICI Bank Customer Service Officers in Mumbai reported a notice period of 1 Month, 18% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 16 responses on AmbitionBox in last 2 years.

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ICICI Bank Customer Service Officer Salaries in Mumbai

ICICI Bank Customer Service Officer salary in Mumbai ranges between ₹1.8 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 90 ICICI Bank latest salaries received from various employees of ICICI Bank.

ICICI Bank Customer Service Officer salaries in Mumbai

Companies similar to ICICI Bank for Customer Service Officer in Mumbai

Latest annual salaries shared by ICICI Bank Customer Service Officer in Mumbai

Experience wise ICICI Bank Customer Service Officer salaries in Mumbai

Similar Designation salaries in ICICI Bank

Salary related reviews for ICICI Bank

Customer Service Officer in Ahmedabad

Customer Service Officer in Kolkata

Customer Service Officer in Bulandshahr

Customer Service Officer in Jalgaon

Customer Service Officer in Pune

ICICI Bank Customer Service Officer Salary FAQs

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