DBS Bank Mumbai Customer Service Officer Salaries by 5 Employees (Updated 2025)

0 - 7 years exp.

₹4 Lakhs - ₹6 Lakhs

Avg. annual salary

Monthly In-hand Salary

61% more than the average Customer Service Officer Salary in Banking Companies for 0 - 7 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

BFSI, Investments & Trading Customer Service Officer Salary 0 - 6 years exp. (AmbitionBox Estimate)	₹4.2 L/yr - ₹6.7 L/yr
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Customer Success, Service & Operations Customer Service Officer Salary 6 years exp. (AmbitionBox Estimate)	₹4.1 L/yr - ₹6 L/yr

Last Updated: 23 Feb 2025

Companies similar to DBS Bank for Customer Service Officer in Mumbai

DBS Bank Customer Service Officer Salary

0 - 7 years exp. (5 salaries)

₹4 L/yr - ₹6 L/yr

Company name	Avg Annual Salary	Open Jobs
IndusInd Bank Customer Service Officer Salary 0 - 6 years exp. (22 salaries)	₹2 L/yr - ₹4 L/yr 43% less	2 job openings
Equitas Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (19 salaries)	₹1.2 L/yr - ₹5 L/yr 47% less	24 job openings
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AU Small Finance Bank Customer Service Officer Salary 2 - 5 years exp. (13 salaries)	₹2 L/yr - ₹4.2 L/yr 38% less
IDFC FIRST Bank Customer Service Officer Salary 0 - 6 years exp. (8 salaries)	₹2.8 L/yr - ₹4 L/yr 38% less
Yes Bank Customer Service Officer Salary 1 - 8 years exp. (3 salaries)	₹3 L/yr - ₹3.8 L/yr 36% less
NatWest Group Customer Service Officer Salary 8 - 11 years exp. (3 salaries)	₹3.9 L/yr - ₹5 L/yr 25% less

Customer Service Officer salary at DBS Bank ranges between ₹4 Lakhs to ₹6 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 5 latest salaries received from various employees of DBS Bank.

Experience wise DBS Bank Customer Service Officer salaries in Mumbai

Last Updated: 23 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.9 L/yr
1 year (AmbitionBox Estimate)	₹4 L/yr - ₹5.1 L/yr
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2 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.4 L/yr
3 years (AmbitionBox Estimate)	₹4.4 L/yr - ₹5.7 L/yr
4 years (AmbitionBox Estimate)	₹4.6 L/yr - ₹5.9 L/yr
5 years (AmbitionBox Estimate)	₹4.8 L/yr - ₹6.2 L/yr
6 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.5 L/yr
7 years (AmbitionBox Estimate)	₹5.3 L/yr - ₹6.7 L/yr

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Similar Designation salaries in DBS Bank

Customer Service Executive Salary

(5 salaries)

₹2.5 L/yr - ₹7.15 L/yr

Customer Service Manager Salary

(3 salaries)

₹8 L/yr - ₹13 L/yr

Sales Officer Salary

(3 salaries)

₹1.9 L/yr - ₹3 L/yr

Top skills at DBS Bank for Customer Service Officer

Customer Service Cash Handling Credit Cards Personal Loans Private Banking Medical Billing Ecommerce Marketing Teller Operations Finance Compliance Spectrum Customer Service Branch Operations Cross Selling Branch Banking

Salary related reviews for DBS Bank

Analyst in Chennai

Full Time

Finance & Accounting Department

3.0

• posted on 19 Mar 2025

5.0

for Salary and Benefits

Likes

- good work life balance, - good ppl - salary and bonus given at time

Salary - Excellent

+2 more

Dislikes

- Lack of customer base - low marketing about the brand makes sales very hard. - services are poor. Good company to work but not very customer friendly bank

Skill development - Poor

+2 more

Senior Associate in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

2.0

• posted on 06 Feb 2025

3.0

for Salary and Benefits

Likes

Job security, Smart colleagues, iflex benefits, fixed pay and bonus.

Job security - Excellent

Dislikes

Chaotic work environment, un organised work. Requirements to timelines comes from Singapore. Indian devs are just for servicing them. Old tech stack. Mangement have no clue what the developers are doing or struggling. No work recognition.

Promotions - Poor

+1 more

Team Lead in Chennai

Full Time

Data Science & Analytics Department

2.0

• posted on 12 Nov 2024

2.0

for Salary and Benefits

Likes

Newbies from other bank can get all benefits with high salary hike. If you are belongs to cluster head community you will get all benefits without work

Job security - Good

Dislikes

No proper knowledge at top management. Lvbians in cluster head level to top management will be washout. Than only the DBS will improve.

Salary - Poor

+4 more

Senior Associate in Mumbai

Full Time

Product Management Department

3.0

• posted on 15 Oct 2024

4.0

for Salary and Benefits

Likes

Hybrid work culture and skill development

Salary - Good

+2 more

Dislikes

Line manager is everything, he decides your rating, increment, bonus. HR is just a yes man to whatever reporting manager says. Lot of good policies on paper but at ground level not much. HR is absolutely not reachable

Senior Associate in Hyderabad / Secunderabad

Full Time

IT & Information Security Department

4.0

• posted on 19 Jun 2024

3.0

for Salary and Benefits

Likes

Work Culture and Skill improvement. Job security.

Skill development - Excellent

+2 more

Dislikes

Appraisal and Salary is less as compared to other banks. Dbs is Singapore bank, so every decision made in Singapore. DTI is worked like service base company who follows the order from Singapore management.

Promotions - Poor

see more salary related reviews

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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DBS Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at DBS Bank in Mumbai?

The average salary of a Customer Service Officer at DBS Bank in Mumbai typically ranges from ₹4.0 Lakhs to ₹6.0 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Customer Service Officer in Mumbai at DBS Bank earn more than ₹6.0 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Customer Service Officer Salaries at DBS Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 DBS Bank employees in India.

What is the estimated take home salary of a Customer Service Officer at DBS Bank in Mumbai?

The estimated take-home salary of a Customer Service Officer at DBS Bank in Mumbai typically ranges from ₹40,670 to ₹41,825 per month. This is based on the average salary range of ₹4.0 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of DBS Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Officer at DBS Bank in Mumbai?

To be a Customer Service Officer at DBS Bank in Mumbai, the key skills required include:

- Customer Service
- Cash Handling
- Credit Cards
- Personal Loans
- Private Banking

These skills are highly valued at DBS Bank and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Service Officer in companies similar to DBS Bank in Mumbai?

The salary of a Customer Service Officer at companies similar to DBS Bank in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NatWest Group	₹3.9 Lakhs to ₹5.0 Lakhs per year
Yes Bank	₹3.0 Lakhs to ₹3.8 Lakhs per year
IDFC FIRST Bank	₹2.8 Lakhs to ₹4.0 Lakhs per year
AU Small Finance Bank	₹2.0 Lakhs to ₹4.2 Lakhs per year
IndusInd Bank	₹2.0 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Officer at DBS Bank in Mumbai?

The salary growth for a Customer Service Officer at DBS Bank in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer in Mumbai can expect the following growth trajectory at DBS Bank:

Experience	Average Salary Range
Fresher	₹3.8 Lakhs to ₹4.9 Lakhs per year
1 year	₹4.0 Lakhs to ₹5.1 Lakhs per year
2 years	₹4.2 Lakhs to ₹5.4 Lakhs per year
3 years	₹4.4 Lakhs to ₹5.7 Lakhs per year

and so on.

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DBS Bank Customer Service Officer Salaries in Mumbai

DBS Bank Customer Service Officer salary in Mumbai ranges between ₹4 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 DBS Bank latest salaries received from various employees of DBS Bank.