Equitas Small Finance Bank Mumbai Customer Service Officer Salaries by 10+ Employees (Updated 2025)

0 - 6 years exp.

₹1.2 Lakh - ₹5 Lakhs

Avg. annual salary

Monthly In-hand Salary

15% less than the average Customer Service Officer Salary in Banking Companies for 0 - 6 years of experience

Interested in this particular role? 50 job openings

Salaries in different departments

Customer Success, Service & Operations Customer Service Officer Salary 0 - 6 years exp. (11 salaries)	₹1.7 L/yr - ₹5 L/yr
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BFSI, Investments & Trading Customer Service Officer Salary 0 - 4 years exp. (4 salaries)	₹1.2 L/yr - ₹3.5 L/yr

Last Updated: 18 Mar 2025

Companies similar to Equitas Small Finance Bank for Customer Service Officer in Mumbai

Equitas Small Finance Bank Customer Service Officer Salary

0 - 6 years exp. (19 salaries)

₹1.2 L/yr - ₹5 L/yr

Company name	Avg Annual Salary	Open Jobs
IndusInd Bank Customer Service Officer Salary 0 - 6 years exp. (22 salaries)	₹2 L/yr - ₹4 L/yr 7% more	2 job openings
AU Small Finance Bank Customer Service Officer Salary 2 - 5 years exp. (13 salaries)	₹2 L/yr - ₹4.2 L/yr 18% more
Login to view exact salary
IDFC FIRST Bank Customer Service Officer Salary 0 - 6 years exp. (8 salaries)	₹2.8 L/yr - ₹4 L/yr 18% more
DBS Bank Customer Service Officer Salary 0 - 7 years exp. (5 salaries)	₹4 L/yr - ₹6 L/yr 89% more	1 job opening
Yes Bank Customer Service Officer Salary 1 - 8 years exp. (3 salaries)	₹3 L/yr - ₹3.8 L/yr 22% more
NatWest Group Customer Service Officer Salary 8 - 11 years exp. (3 salaries)	₹3.9 L/yr - ₹5 L/yr 41% more

Customer Service Officer salary at Equitas Small Finance Bank ranges between ₹1.2 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 19 latest salaries received from various employees of Equitas Small Finance Bank.

Latest annual salaries shared by Equitas Small Finance Bank Customer Service Officer in Mumbai

3w ago

₹3.1 Lakhs

3 years exp.

1mo ago

₹3 Lakhs

4 years exp.

1mo ago

₹2.8 Lakhs

3 years exp.

6mo ago

₹3 Lakhs

3 years exp.

9mo ago

₹2.2 Lakhs

1 year exp.

10mo ago

4 years exp.

10mo ago

4 years exp.

1y ago

1 year exp.

1y ago

5 months exp.

1y ago

3 years exp.

Experience wise Equitas Small Finance Bank Customer Service Officer salaries in Mumbai

Last Updated: 18 Mar 2025

Experience	Avg Annual Salary
Fresher (3 salaries)	₹1.1 L/yr - ₹4.1 L/yr
1 year (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
Login to view exact salary
2 years (3 salaries)	₹2 L/yr - ₹4.7 L/yr
3 years (4 salaries)	₹1.7 L/yr - ₹3.1 L/yr
4 years (5 salaries)	₹2.4 L/yr - ₹5 L/yr
5 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
6 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.8 L/yr

View all

From

Customer Service Officer

₹

Lakhs/yr

0 - 7 years exp.

Branch Manager

₹

Lakhs/yr

5 - 16 years exp.

Customer Service Officer 0 - 7 years exp.

Brach Operation Manager 4 - 11 years exp.

120% hike

Branch Manager 5 - 16 years exp.

32% hike

From

View 1 more level

Customer Service Officer

0 - 7 years exp.

Branch Credit Manager

3 - 15 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Equitas Small Finance Bank

Branch Manager Salary

(15 salaries)

₹5.8 L/yr - ₹16 L/yr

Branch Relationship Manager Salary

(14 salaries)

₹5 L/yr - ₹8 L/yr

Branch Sales Manager Salary

(10 salaries)

₹3.95 L/yr - ₹6.85 L/yr

Relationship Manager Salary

(10 salaries)

₹3 L/yr - ₹5.75 L/yr

Branch Head Salary

(8 salaries)

₹7 L/yr - ₹16 L/yr

Personal Banker Salary

(7 salaries)

₹3 L/yr - ₹5.29 L/yr

Credit Manager Salary

(5 salaries)

₹5.4 L/yr - ₹11.6 L/yr

Top skills at Equitas Small Finance Bank for Customer Service Officer

Customer Service Customer Service Cash Management Key Management Compliance Billing Query Resolution Operations customer support Management Accounting Customer Handling Banking Management Indenting Android

Salary related reviews for Equitas Small Finance Bank

3.1

Rated by 4 employees for salary & benefits

Customer Service Officer in Sangrur

Ludhiana Department

4.0

• posted on 01 Sep 2021

3.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. They give good salary hike and bonus every year.

Skill development - Good

+2 more

Dislikes

There is a lot of politics and the management doesn’t address our issues.

Customer Service Officer in Surat

Customer Success, Service & Operations Department

4.0

• posted on 14 May 2021

5.0

for Salary and Benefits

Likes

One of the best bank to work which provide job securities same as it had proper management

Salary - Excellent

+3 more

Dislikes

there is no any opportunity for female same as there is no any growth in job and salary. Provide less opportunity to females

Deputy Manager in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Dec 2024

4.0

for Salary and Benefits

Likes

My manager and head Ma’am are very approachable. Always there to guide both personally and professionally. It is like family.

Salary - Good

+4 more

Dislikes

No proper parking No personal life balance Should give pay for working on holiday internal job posting should be opened to everyone as sometimes due to experience eligibility we lose the opportunity

Sales Manager in Erode

Full Time

Finance & Accounting Department

2.0

• posted on 29 Jun 2020

5.0

for Salary and Benefits

Likes

Good salary package...Excellent company bcoz of heading nice person MD Mr.Vasudevan

Salary - Excellent

+1 more

Dislikes

No respect for female employee from Senior officials only...Some of senior female officials making torture in the form of unparliamentary word to male staff.Very worst behaviour of senior officials.

Skill development - Bad

+4 more

Sales Officer in Boisar

Full Time

Finance & Accounting Department

1.0

• posted on 03 Feb 2025

1.0

for Salary and Benefits

Likes

Dislikes

Employee are not supporting our organisation he fors to me resign a job at 2 month I have no salary credit at my notice period time sarve staff issue he not submitted to my attendance to hr thank you

Salary - Bad

+5 more

see more salary related reviews

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Top trending discussions

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Salary Discussions, Hike & Promotions

1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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Equitas Small Finance Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Equitas Small Finance Bank in Mumbai?

The average salary of a Customer Service Officer at Equitas Small Finance Bank in Mumbai typically ranges from ₹1.2 Lakhs to ₹5.0 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Customer Service Officer in Mumbai at Equitas Small Finance Bank earn more than ₹3.1 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Customer Service Officer Salaries at Equitas Small Finance Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Equitas Small Finance Bank employees in India.

What is the estimated take home salary of a Customer Service Officer at Equitas Small Finance Bank in Mumbai?

The estimated take-home salary of a Customer Service Officer at Equitas Small Finance Bank in Mumbai typically ranges from ₹20,257 to ₹21,917 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Equitas Small Finance Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Officer at Equitas Small Finance Bank in Mumbai?

To be a Customer Service Officer at Equitas Small Finance Bank in Mumbai, the key skills required include:

- Customer Service
- Customer Service
- Cash Management
- Key Management
- Compliance

These skills are highly valued at Equitas Small Finance Bank and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Equitas Small Finance Bank for Customer Service Officer in India?

DBS Bank	₹4.0 Lakhs to ₹6.0 Lakhs per year
NatWest Group	₹3.9 Lakhs to ₹5.0 Lakhs per year
Yes Bank	₹3.0 Lakhs to ₹3.8 Lakhs per year
IDFC FIRST Bank	₹2.8 Lakhs to ₹4.0 Lakhs per year
AU Small Finance Bank	₹2.0 Lakhs to ₹4.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Equitas Small Finance Bank, depending on the role and experience level.

What is the salary of a Customer Service Officer in companies similar to Equitas Small Finance Bank in Mumbai?

The salary of a Customer Service Officer at companies similar to Equitas Small Finance Bank in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IndusInd Bank

₹2.0 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Officer at Equitas Small Finance Bank in Mumbai?

The salary growth for a Customer Service Officer at Equitas Small Finance Bank in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer in Mumbai can expect the following growth trajectory at Equitas Small Finance Bank:

Experience	Average Salary Range
Fresher	₹1.1 Lakhs to ₹4.1 Lakhs per year
1 year	₹2.2 Lakhs to ₹2.8 Lakhs per year
2 years	₹2.0 Lakhs to ₹4.7 Lakhs per year
3 years	₹1.7 Lakhs to ₹3.1 Lakhs per year

and so on.

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Equitas Small Finance Bank Customer Service Officer Salaries in Mumbai

Equitas Small Finance Bank Customer Service Officer salary in Mumbai ranges between ₹1.2 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 19 Equitas Small Finance Bank latest salaries received from various employees of Equitas Small Finance Bank.

Equitas Small Finance Bank Customer Service Officer salaries in Mumbai (Updated 2025)

Companies similar to Equitas Small Finance Bank for Customer Service Officer in Mumbai

Latest annual salaries shared by Equitas Small Finance Bank Customer Service Officer in Mumbai

Experience wise Equitas Small Finance Bank Customer Service Officer salaries in Mumbai

Similar Designation salaries in Equitas Small Finance Bank

Top skills at Equitas Small Finance Bank for Customer Service Officer

Salary related reviews for Equitas Small Finance Bank

Customer Service Officer in Sangrur

Customer Service Officer in Surat

Deputy Manager in Chennai

Sales Manager in Erode

Sales Officer in Boisar

Equitas Small Finance Bank Customer Service Officer Salary FAQs

Tell us how to improve this page.