10+ Equitas Small Finance Bank Customer Service Officer Interview Questions and Answers

Commercial banks focus on providing services to individuals and businesses, while investment banks primarily deal with corporate clients and financial markets.

• Commercial banks accept deposits from individuals and businesses, offer loans, and provide basic financial services like checking and savings accounts.

• Investment banks help companies raise capital through issuing stocks and bonds, provide advisory services for mergers and acquisitions, and engage in trading and market-m...read more

Commercial banks can be categorized into retail banks, corporate banks, and investment banks.

• Retail banks cater to individual customers and provide services like savings accounts, loans, and mortgages.

• Corporate banks focus on providing financial services to businesses, such as loans, credit lines, and treasury management.

• Investment banks specialize in capital markets activities like underwriting, mergers and acquisitions, and trading securities.

Li and term plans are types of life insurance policies that provide financial protection to the policyholder's beneficiaries in case of death.

• Li stands for life insurance, which provides coverage for a specified period of time or the entire life of the insured.

• Term plans are a type of life insurance that provides coverage for a specific term or period, usually ranging from 5 to 30 years.

• Both li and term plans offer a death benefit to the beneficiaries of the policyholder in c...read more

Counterfeit note is a fake currency note made to resemble a genuine one, with the intention of deceiving others.

• Counterfeit notes are illegal and can lead to financial loss for individuals and businesses.

• They are often made using advanced printing techniques to closely mimic real currency.

• Counterfeit notes can be detected using special tools like UV lights or by checking for security features unique to genuine currency.

• Counterfeit notes can have serious consequences, includin...read more

Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of securities.

• Mutual funds are managed by professional fund managers who make investment decisions on behalf of the investors.

• Investors can choose from different types of mutual funds based on their investment goals and risk tolerance, such as equity funds, bond funds, or balanced funds.

• Mutual funds offer diversification, liquidity, and professional management, ma...read more

NEFT (National Electronic Funds Transfer) and RTGS (Real Time Gross Settlement) are electronic payment systems used for transferring funds between banks in India.

• NEFT is a system for transferring funds from one bank account to another on a one-to-one basis.

• RTGS is a system for transferring funds from one bank to another in real-time and on a gross basis.

• NEFT transactions are processed in batches while RTGS transactions are processed individually.

• NEFT is suitable for transferr...read more

RTGS and NEFT are electronic payment systems used for transferring funds between banks in India.

• RTGS stands for Real Time Gross Settlement and is used for high-value transactions with immediate transfer of funds.

• NEFT stands for National Electronic Funds Transfer and is used for transferring funds in batches with settlement in hourly intervals.

• RTGS has no minimum or maximum limit for transactions, while NEFT has a maximum limit of Rs. 2 lakhs per transaction.

• Both RTGS and NEFT...read more

A soiled note is a currency note that is dirty, torn, or damaged in some way.

• Soiled notes are not accepted by banks or businesses as they may be difficult to authenticate or process.

• Soiled notes can be exchanged for new notes at a bank or financial institution.

• Examples of soiled notes include notes with writing on them, torn edges, or stains.

FD stands for Fixed Deposit and RD stands for Recurring Deposit.

• FD is a type of investment where a sum of money is deposited for a fixed period at a fixed interest rate.

• RD is a type of investment where a fixed amount is deposited regularly for a fixed period at a fixed interest rate.

• Both FD and RD are popular investment options offered by banks and financial institutions.