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4.4

based on 6.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Equitas Small Finance Bank Customer Service Officer salaries in India (Updated 2025)

Annual salary range
0 - 7 years exp.
₹1.2 Lakh - ₹5 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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14% less than the average Customer Service Officer Salary in Banking Companies for 0 - 7 years of experience

Interested in this particular role? 23 job openings

Salaries in different departments

Customer Success, Service & Operations
Customer Service Officer Salary
0 - 7 years exp. (149 salaries)
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₹1.2 L/yr - ₹5 L/yr

BFSI, Investments & Trading
Customer Service Officer Salary
0 - 7 years exp. (47 salaries)
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₹1.2 L/yr - ₹4.4 L/yr

Finance & Accounting
Customer Service Officer Salary
0 - 6 years exp. (39 salaries)
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₹1.2 L/yr - ₹3.7 L/yr

Last Updated: 3 Apr 2025

Companies similar to Equitas Small Finance Bank for Customer Service Officer

Company name Avg Annual Salary Open Jobs
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AU Small Finance Bank Customer Service Officer Salary

0 - 6 years exp. (219 salaries)
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₹1.6 L/yr - ₹4.8 L/yr

arrow icon 12% more
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DBS Bank Customer Service Officer Salary

0 - 10 years exp. (68 salaries)
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₹3.1 L/yr - ₹9 L/yr

arrow icon 97% more
 1 job opening
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IndusInd Bank Customer Service Officer Salary

0 - 6 years exp. (66 salaries)
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₹1.8 L/yr - ₹4 L/yr

arrow icon 13% more
 2 job openings
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IDFC FIRST Bank Customer Service Officer Salary

0 - 6 years exp. (40 salaries)
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₹2.1 L/yr - ₹4.5 L/yr

arrow icon 24% more
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Yes Bank Customer Service Officer Salary

0 - 8 years exp. (18 salaries)
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₹2 L/yr - ₹4.1 L/yr

arrow icon 13% more
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Ujjivan Small Finance Bank Customer Service Officer Salary

1 - 11 years exp. (19 salaries)
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₹1.6 L/yr - ₹4.7 L/yr

arrow icon 8% more
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Jana Small Finance Bank Customer Service Officer Salary

0 - 5 years exp. (12 salaries)
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₹1.6 L/yr - ₹3.9 L/yr

arrow icon 1% less
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NatWest Group Customer Service Officer Salary

1 - 11 years exp. (7 salaries)
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₹3.1 L/yr - ₹5 L/yr

arrow icon 41% more
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Standard Chartered Customer Service Officer Salary

2 - 5 years exp. (6 salaries)
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₹1.9 L/yr - ₹4 L/yr

arrow icon 7% more
Customer Service Officer salary at Equitas Small Finance Bank ranges between ₹1.2 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 314 latest salaries received from various employees of Equitas Small Finance Bank.

Latest annual salaries shared by Equitas Small Finance Bank Customer Service Officer

4d ago
₹3.5 Lakhs
3 years exp.
4d ago
₹1.7 Lakh
2 years exp.
5d ago
₹3.2 Lakhs
2 years exp.
6d ago
₹1.8 Lakh
2 years exp.
1w ago
₹2 Lakhs
2 years exp.
2w ago
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3 years exp.
2w ago
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2 years exp.
2w ago
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2 years exp.
2w ago
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2 years exp.
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3 years exp.

Experience wise Equitas Small Finance Bank Customer Service Officer salaries

Last Updated: 3 Apr 2025

Experience Avg Annual Salary
Fresher  (41 salaries)

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₹1.1 L/yr - ₹3.6 L/yr
1 year  (62 salaries)

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₹1.2 L/yr - ₹3.5 L/yr
2 years  (70 salaries)

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₹1.4 L/yr - ₹4 L/yr
3 years  (53 salaries)

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₹1.2 L/yr - ₹3.9 L/yr
4 years  (37 salaries)

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₹1.5 L/yr - ₹5 L/yr
View all
Equitas Small Finance Bank Customer Service Officer Salary and Career Growth

From

To

Customer Service Officer

₹unlock blur Lakhs/yr

0 - 7 years exp.

Branch Manager

₹unlock blur Lakhs/yr

5 - 16 years exp.

Customer Service Officer 0 - 7 years exp.
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Brach Operation Manager 4 - 11 years exp.
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arrow icon 118% hike
    Branch Manager 5 - 16 years exp.
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    arrow icon 33% hike

    From

    View 1 more level

    To

    Customer Service Officer

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    0 - 7 years exp.

    Branch Credit Manager

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    3 - 15 years exp.

    Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

    Similar Designation salaries in Equitas Small Finance Bank

    Customer Service Manager Salary
    (7 salaries)
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    ₹1.25 L/yr - ₹4.25 L/yr
    Customer Service Associate Salary
    (7 salaries)
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    ₹3 L/yr - ₹4.5 L/yr
    Customer Service Executive Salary
    (41 salaries)
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    ₹1.4 L/yr - ₹3.2 L/yr
    Customer Care Executive Salary
    (5 salaries)
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    ₹1.8 L/yr - ₹4 L/yr
    Customer Service Representative Salary
    (AmbitionBox Estimate)
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    ₹0.3 L/yr - ₹0.3 L/yr
    Service Engineer Salary
    (AmbitionBox Estimate)
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    ₹11.3 L/yr - ₹14.4 L/yr
    Customer Support Associate Salary
    (AmbitionBox Estimate)
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    ₹3.2 L/yr - ₹4.1 L/yr
    Customer Support Executive Salary
    (15 salaries)
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    ₹1.5 L/yr - ₹2.8 L/yr
    Customer Relationship Manager Salary
    (6 salaries)
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    ₹1.8 L/yr - ₹3.8 L/yr
    Senior Customer Service Executive Salary
    (AmbitionBox Estimate)
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    ₹2.5 L/yr - ₹3.2 L/yr

    Top skills at Equitas Small Finance Bank for Customer Service Officer

    Customer Service Customer Service Cash Management Key Management Compliance Billing Query Resolution Operations customer support Management Accounting Customer Handling Banking Management Indenting Android

    Salary related reviews for Equitas Small Finance Bank

    4.1

    Rated by 251 employees for salary & benefits

    Customer Service Officer in Sangrur

    Ludhiana Department

    4.0
      •  posted on 01 Sep 2021
    3.0
     for  Salary and Benefits

    Likes

    ...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. They give good salary hike and bonus every year.

    read more
    • Skill development - Good
      • +2 more

    Dislikes

    There is a lot of politics and the management doesn’t address our issues.

    Customer Service Officer in Surat

    Customer Success, Service & Operations Department

    4.0
      •  posted on 14 May 2021
    5.0
     for  Salary and Benefits

    Likes

    One of the best bank to work which provide job securities same as it had proper management

    • Salary - Excellent
      • +3 more

    Dislikes

    there is no any opportunity for female same as there is no any growth in job and salary. Provide less opportunity to females

    read more

    Deputy Manager in Chennai

    Full Time

     · 

    Customer Success, Service & Operations Department

    3.0
      •  posted on 18 Dec 2024
    4.0
     for  Salary and Benefits

    Likes

    My manager and head Ma’am are very approachable. Always there to guide both personally and professionally. It is like family.

    read more
    • Salary - Good
      • +4 more

    Dislikes

    No proper parking No personal life balance Should give pay for working on holiday internal job posting should be opened to everyone as sometimes due to experience eligibility we lose the opportunity

    read more

    Sales Manager in Erode

    Full Time

     · 

    Finance & Accounting Department

    2.0
      •  posted on 29 Jun 2020
    5.0
     for  Salary and Benefits

    Likes

    Good salary package...Excellent company bcoz of heading nice person MD Mr.Vasudevan

    read more
    • Salary - Excellent
      • +1 more

    Dislikes

    No respect for female employee from Senior officials only...Some of senior female officials making torture in the form of unparliamentary word to male staff.Very worst behaviour of senior officials.

    read more
    • Skill development - Bad
      • +4 more

    Sales Officer in Boisar

    Full Time

     · 

    Finance & Accounting Department

    1.0
      •  posted on 03 Feb 2025
    1.0
     for  Salary and Benefits

    Likes

    Bo

    Dislikes

    Employee are not supporting our organisation he fors to me resign a job at 2 month I have no salary credit at my notice period time sarve staff issue he not submitted to my attendance to hr thank you

    read more
    • Salary - Bad
      • +5 more
    see more salary related reviews

    Discover interview dos and don'ts from real experiences

    Top trending discussions

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    Salary Discussions, Hike & Promotions
    2w (edited)
    peacemaker
    Verified Icon
    ·
    works at
    Georgia-Pacific
    New offer. Confused.
    My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?
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    Equitas Small Finance Bank Customer Service Officer Salary FAQs

    What is the salary of Customer Service Officer at Equitas Small Finance Bank ?
    The average salary of a Customer Service Officer at Equitas Small Finance Bank in India typically ranges from ₹1.2 Lakhs to ₹5.0 Lakhs per year, depending on experience (from Fresher to 7 years).

    The top 10% of Customer Service Officer at Equitas Small Finance Bank earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹4.8 Lakhs per year. Customer Service Officer Salaries at Equitas Small Finance Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

    These estimates are based on salary data submitted by 300+ Equitas Small Finance Bank employees in India.
    What is the estimated take home salary of a Customer Service Officer at Equitas Small Finance Bank in India?
    The estimated take-home salary of a Customer Service Officer at Equitas Small Finance Bank in India typically ranges from ₹20,330 to ₹21,988 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 300+ salaries received from various employees of Equitas Small Finance Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
    What are the key skills required to be a Customer Service Officer at Equitas Small Finance Bank ?
    To be a Customer Service Officer at Equitas Small Finance Bank in india, the key skills required include:

    • - Customer Service
    • - Customer Service
    • - Cash Management
    • - Key Management
    • - Compliance

    These skills are highly valued at Equitas Small Finance Bank and are crucial for successful performance in a Software Engineering role.
    Which companies offer higher salaries than Equitas Small Finance Bank for Customer Service Officer in India?
    DBS Bank ₹3.1 Lakhs to ₹9.0 Lakhs per year
    NatWest Group ₹3.1 Lakhs to ₹5.0 Lakhs per year
    IDFC FIRST Bank ₹2.1 Lakhs to ₹4.5 Lakhs per year
    IndusInd Bank ₹1.8 Lakhs to ₹4.0 Lakhs per year
    Yes Bank ₹2.0 Lakhs to ₹4.1 Lakhs per year

    These companies are known for offering competitive compensation packages that can exceed the salary offered by Equitas Small Finance Bank, depending on the role and experience level.
    What is the salary of a Customer Service Officer in companies similar to Equitas Small Finance Bank in India?
    The salary of a Customer Service Officer at companies similar to Equitas Small Finance Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

    AU Small Finance Bank ₹1.6 Lakhs to ₹4.8 Lakhs per year
    Ujjivan Small Finance Bank ₹1.6 Lakhs to ₹4.7 Lakhs per year
    Standard Chartered ₹1.9 Lakhs to ₹4.0 Lakhs per year
    Jana Small Finance Bank ₹1.6 Lakhs to ₹3.9 Lakhs per year

    These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
    How the salary growth look like for a Customer Service Officer at Equitas Small Finance Bank in India?
    The salary growth for a Customer Service Officer at Equitas Small Finance Bank depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer can expect the following growth trajectory at Equitas Small Finance Bank:

    Experience Average Salary Range
    Fresher ₹1.1 Lakhs to ₹3.6 Lakhs per year
    1 year ₹1.2 Lakhs to ₹3.5 Lakhs per year
    2 years ₹1.4 Lakhs to ₹4.0 Lakhs per year
    3 years ₹1.2 Lakhs to ₹3.9 Lakhs per year
    and so on.

    Tell us how to improve this page.

    Equitas Small Finance Bank Customer Service Officer Salaries by Location

    Equitas Small Finance Bank Customer Service Officer salary in India ranges between ₹1.2 Lakh to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 314 Equitas Small Finance Bank latest salaries received from various employees of Equitas Small Finance Bank.