Equitas Small Finance Bank Customer Service Officer Salaries by 300+ Employees (Updated 2025)

0 - 7 years exp.

₹1.2 Lakh - ₹5 Lakhs

Salary of majority employees

13% less than the average Customer Service Officer Salary in Banking Companies for 0 - 7 years of experience

Interested in this particular role? 2 job openings

Salaries in different departments

Customer Success, Service & Operations Customer Service Officer Salary 0 - 7 years exp. (163 salaries)	₹1.2 L/yr - ₹5 L/yr
BFSI, Investments & Trading Customer Service Officer Salary 0 - 7 years exp. (55 salaries)	₹1.5 L/yr - ₹4.4 L/yr
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Finance & Accounting Customer Service Officer Salary 0 - 6 years exp. (43 salaries)	₹1.2 L/yr - ₹4 L/yr

Last Updated: 28 Feb 2025

Companies similar to Equitas Small Finance Bank for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Officer Salary 0 - 8 years exp. (134 salaries)	₹1.3 L/yr - ₹5.5 L/yr 5% more
ICICI Bank Customer Service Officer Salary 0 - 8 years exp. (871 salaries)	₹1.5 L/yr - ₹5.2 L/yr 12% more
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Axis Bank Customer Service Officer Salary 1 - 10 years exp. (619 salaries)	₹1.3 L/yr - ₹8.6 L/yr 43% more
Kotak Mahindra Bank Customer Service Officer Salary 0 - 5 years exp. (153 salaries)	₹1.5 L/yr - ₹4 L/yr 6% more
Yes Bank Customer Service Officer Salary 0 - 8 years exp. (21 salaries)	₹2 L/yr - ₹4.1 L/yr 12% more
IDFC FIRST Bank Customer Service Officer Salary 0 - 6 years exp. (39 salaries)	₹2.1 L/yr - ₹4.5 L/yr 18% more
IndusInd Bank Customer Service Officer Salary 0 - 5 years exp. (61 salaries)	₹1.8 L/yr - ₹4 L/yr 8% more	1 job opening
Bandhan Bank Customer Service Officer Salary 0 - 6 years exp. (29 salaries)	₹2 L/yr - ₹5.5 L/yr 28% more
AU Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (214 salaries)	₹1.6 L/yr - ₹4.8 L/yr 9% more
DBS Bank Customer Service Officer Salary 0 - 10 years exp. (64 salaries)	₹3.1 L/yr - ₹9 L/yr 92% more
Ujjivan Small Finance Bank Customer Service Officer Salary 1 - 11 years exp. (19 salaries)	₹1.6 L/yr - ₹4.7 L/yr 6% more
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Jana Small Finance Bank Customer Service Officer Salary 0 - 5 years exp. (12 salaries)	₹1.6 L/yr - ₹3.9 L/yr 2% less
NatWest Group Customer Service Officer Salary 1 - 11 years exp. (7 salaries)	₹3.1 L/yr - ₹5 L/yr 38% more
Standard Chartered Customer Service Officer Salary 2 - 5 years exp. (6 salaries)	₹1.9 L/yr - ₹4 L/yr 5% more

Customer Service Officer salary at Equitas Small Finance Bank ranges between ₹1.2 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 349 latest salaries received from various employees of Equitas Small Finance Bank.

Experience wise Equitas Small Finance Bank Customer Service Officer salaries

Last Updated: 28 Feb 2025

Experience	Avg Annual Salary
Fresher (45 salaries)	₹1.3 L/yr - ₹3.6 L/yr
1 year (67 salaries)	₹1.2 L/yr - ₹4 L/yr
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2 years (76 salaries)	₹1.4 L/yr - ₹4 L/yr
3 years (61 salaries)	₹1.2 L/yr - ₹4 L/yr
4 years (42 salaries)	₹1.5 L/yr - ₹5 L/yr
5 years (31 salaries)	₹1.7 L/yr - ₹4.5 L/yr
6 years (17 salaries)	₹2 L/yr - ₹5 L/yr
7 years (10 salaries)	₹2.2 L/yr - ₹4.3 L/yr

View all

From

Customer Service Officer

₹

Lakhs/yr

0 - 7 years exp.

Branch Manager

₹

Lakhs/yr

5 - 16 years exp.

Customer Service Officer 0 - 7 years exp.

Brach Operation Manager 4 - 11 years exp.

114% hike

Branch Manager 5 - 16 years exp.

34% hike

From

1 more level

Customer Service Officer

0 - 7 years exp.

Branch Credit Manager

2 - 14 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Equitas Small Finance Bank

Customer Service Manager Salary

(7 salaries)

₹1.25 L/yr - ₹4.25 L/yr

Customer Service Associate Salary

(5 salaries)

₹3 L/yr - ₹3.63 L/yr

Customer Service Executive Salary

(40 salaries)

₹1.4 L/yr - ₹3.2 L/yr

Customer Care Executive Salary

(5 salaries)

₹1.8 L/yr - ₹4 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹0.3 L/yr - ₹0.3 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹11.3 L/yr - ₹14.4 L/yr

Customer Support Associate Salary

(AmbitionBox Estimate)

₹3.2 L/yr - ₹4.1 L/yr

Customer Support Executive Salary

(15 salaries)

₹1.5 L/yr - ₹2.8 L/yr

Customer Relationship Manager Salary

(6 salaries)

₹1.8 L/yr - ₹3.8 L/yr

Senior Customer Service Executive Salary

(AmbitionBox Estimate)

₹2.5 L/yr - ₹3.2 L/yr

Top skills at Equitas Small Finance Bank for Customer Service Officer

Customer Service Customer Service Cash Management Key Management Compliance Billing Query Resolution Operations customer support Management Accounting Customer Handling Banking Management Indenting Android

Salary related reviews for Equitas Small Finance Bank

4.2

Rated by 255 employees for salary & benefits

Customer Service Officer in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 01 Dec 2024

2.0

for Salary and Benefits

Likes

There is lots of things you can learn. I personally learned many things in operations specifically in audit time.

Skill development - Good

Dislikes

...nvironment in some branches are very bad where you can’t even survive for a day. I personally experience there is no appraisal even after rating not getting good bonus on diwali.

Salary - Poor

+4 more

Customer Service Officer in Sangrur

Ludhiana Department

4.0

• posted on 01 Sep 2021

3.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. They give good salary hike and bonus every year.

Skill development - Good

+2 more

Dislikes

There is a lot of politics and the management doesn’t address our issues.

Customer Service Officer in Surat

Customer Success, Service & Operations Department

4.0

• posted on 14 May 2021

5.0

for Salary and Benefits

Likes

One of the best bank to work which provide job securities same as it had proper management

Salary - Excellent

+3 more

Dislikes

there is no any opportunity for female same as there is no any growth in job and salary. Provide less opportunity to females

Deputy Manager in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Dec 2024

4.0

for Salary and Benefits

Likes

My manager and head Ma’am are very approachable. Always there to guide both personally and professionally. It is like family.

Salary - Good

+4 more

Dislikes

No proper parking No personal life balance Should give pay for working on holiday internal job posting should be opened to everyone as sometimes due to experience eligibility we lose the opportunity

Sales Manager in Erode

Full Time

Finance & Accounting Department

2.0

• posted on 29 Jun 2020

5.0

for Salary and Benefits

Likes

Good salary package...Excellent company bcoz of heading nice person MD Mr.Vasudevan

Salary - Excellent

+1 more

Dislikes

No respect for female employee from Senior officials only...Some of senior female officials making torture in the form of unparliamentary word to male staff.Very worst behaviour of senior officials.

Skill development - Bad

+4 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about Equitas Small Finance Bank

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an it officer

Need serious advice

I received an offer from an HR Resourcing Organization to work on a contract basis with a MNC. They assured me that if I perform well, I could become a full-time employee there. However, I'm a bit worried because they won't be deducting PF during the contract period. Is it a good idea to accept this contract position, or could it pose risks for my future

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Equitas Small Finance Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Equitas Small Finance Bank?

Customer Service Officer salary at Equitas Small Finance Bank in India ranges between ₹1.2 Lakhs to ₹5.0 Lakhs for less than 1 year of experience to 7 years. According to our estimates it is 13% less than the average Customer Service Officer Salary in India. Salary estimates are based on 349 latest salaries received from various employees of Equitas Small Finance Bank India.

How does the salary of a Customer Service Officer at Equitas Small Finance Bank India compare with the average salary range for this job?

The average salary of a Customer Service Officer at Equitas Small Finance Bank is 13% less than the average salary of a Customer Service Officer in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Officer at Equitas Small Finance Bank?

Customer Service, Customer Service, Cash Management, Key Management and Compliance are some of the popular skills required to work as a Customer Service Officer at Equitas Small Finance Bank India.

Which similar companies are paying more than Equitas Small Finance Bank to a Customer Service Officer in India?

DBS Bank Customer Service Officer Salary - ₹3.1 Lakhs to ₹9.0 Lakhs per year
Axis Bank Customer Service Officer Salary - ₹1.3 Lakhs to ₹8.6 Lakhs per year
NatWest Group Customer Service Officer Salary - ₹3.1 Lakhs to ₹5.0 Lakhs per year
Bandhan Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
IDFC FIRST Bank Customer Service Officer Salary - ₹2.1 Lakhs to ₹4.5 Lakhs per year

What is the salary of a Customer Service Officer in companies similar to Equitas Small Finance Bank in India?

ICICI Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹5.2 Lakhs per year
Yes Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹4.1 Lakhs per year
AU Small Finance Bank Customer Service Officer Salary - ₹1.6 Lakhs to ₹4.8 Lakhs per year
IndusInd Bank Customer Service Officer Salary - ₹1.8 Lakhs to ₹4.0 Lakhs per year
Kotak Mahindra Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹4.0 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at Equitas Small Finance Bank in India?

The estimated take-home salary of a Customer Service Officer at Equitas Small Finance Bank ranges between ₹20,738 per month to ₹22,391 per month in India. The take-home salary calculation is based on the average Equitas Small Finance Bank Customer Service Officer salary in India which ranges between ₹1.2 Lakhs to ₹5.0 Lakhs per year for employees with less than 1 year of experience to 7 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at Equitas Small Finance Bank?

According to AmbitionBox, 69% of the Equitas Small Finance Bank Customer Service Officers reported a notice period of 3 Months, 13% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 388 responses on AmbitionBox in last 2 years.

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Equitas Small Finance Bank Customer Service Officer Salaries by Location

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Equitas Small Finance Bank Customer Service Officer Salaries

Equitas Small Finance Bank Customer Service Officer salary in India ranges between ₹1.2 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 349 Equitas Small Finance Bank latest salaries received from various employees of Equitas Small Finance Bank.

Equitas Small Finance Bank Customer Service Officer salaries in India (Updated 2025)

Companies similar to Equitas Small Finance Bank for Customer Service Officer

Latest annual salaries shared by Equitas Small Finance Bank Customer Service Officer

Experience wise Equitas Small Finance Bank Customer Service Officer salaries

Similar Designation salaries in Equitas Small Finance Bank

Top skills at Equitas Small Finance Bank for Customer Service Officer

Salary related reviews for Equitas Small Finance Bank

Customer Service Officer in New Delhi

Customer Service Officer in Sangrur

Customer Service Officer in Surat

Deputy Manager in Chennai

Sales Manager in Erode

Equitas Small Finance Bank Customer Service Officer Salary FAQs

Tell us how to improve this page.

Equitas Small Finance Bank Customer Service Officer Salaries by Location