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Equitas Small Finance Bank
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1 Equitas Small Finance Bank Customer Service Officer Job
Divisional Customer Service Officer
1-2 years
₹ 1.2 - 3.25L/yr (AmbitionBox estimate)
Madurai
1 vacancy
Divisional Customer Service Officer
Equitas Small Finance Bank
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Cash Management - Accounting of Cash and Banking the Cash File despatch as per timelines (PRDD) CH Rejected Cash collections to be less than 10% of billing
- Disbursement Management (XMS upload and query resolution) FTR to be achieved as per matrix Repayment reminder call for Retail customers
- On-time closure of DCS summary and maintenance of Key Management
- Register Post despatch file quality FTR to be achieved as per matrix Management Retail stationery by indenting to OPS on need basis Self Development
Employment Type: Full Time, Permanent
Functional Areas: Banking/Insurance
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What Customer Service Officer at Equitas Small Finance Bank are saying
Rating based on 248 Customer Service Officer
reviews
Anonymous · Customer Success, Service & Operations
in Tirupati
Work culture is good
- Job security - Good
No promotions and hikes for eligible employees. They give promotions and hikes to resigned employees who black mailed.
- Skill development - Poor
Customer Service Officer salary at Equitas Small Finance Bank
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What Equitas Small Finance Bank employees are saying about work life
Equitas Small Finance Bank Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Education Assistance 
Team Outings 
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