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AU Small Finance Bank Customer Service Officer salaries in India (Updated 2025)

Annual salary range
0 - 6 years exp.
₹1.6 Lakh - ₹5.1 Lakhs
Salary of majority employees
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At par with the average Customer Service Officer Salary in Banking Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Officer Salary
0 - 6 years exp. (115 salaries)
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₹2 L/yr - ₹5.1 L/yr

BFSI, Investments & Trading
Customer Service Officer Salary
0 - 6 years exp. (36 salaries)
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₹2 L/yr - ₹4.5 L/yr

Finance & Accounting
Customer Service Officer Salary
0 - 6 years exp. (29 salaries)
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₹1.6 L/yr - ₹4 L/yr

Marketing & Communication
Customer Service Officer Salary
1 - 6 years exp. (6 salaries)
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₹2.2 L/yr - ₹3.2 L/yr

Engineering - Software & QA
Customer Service Officer Salary
1 - 4 years exp. (3 salaries)
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₹2.6 L/yr - ₹3.5 L/yr

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Last Updated: 16 Mar 2025

Companies similar to AU Small Finance Bank for Customer Service Officer

Company name Avg Annual Salary Open Jobs
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₹1.2 L/yr - ₹5 L/yr

arrow icon 11% less
24 job openings
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DBS Bank Customer Service Officer Salary

0 - 10 years exp. (69 salaries)

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₹3.1 L/yr - ₹9 L/yr

arrow icon 75% more
1 job opening
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IndusInd Bank Customer Service Officer Salary

0 - 6 years exp. (66 salaries)

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₹1.8 L/yr - ₹4 L/yr

arrow icon 1% more
2 job openings
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₹2.1 L/yr - ₹4.5 L/yr

arrow icon 11% more
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Yes Bank Customer Service Officer Salary

0 - 8 years exp. (20 salaries)

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₹2 L/yr - ₹4.1 L/yr

arrow icon 1% more
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₹1.6 L/yr - ₹4.7 L/yr

arrow icon 3% less
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₹1.6 L/yr - ₹3.9 L/yr

arrow icon 11% less
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NatWest Group Customer Service Officer Salary

1 - 11 years exp. (7 salaries)

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₹3.1 L/yr - ₹5 L/yr

arrow icon 26% more
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₹1.9 L/yr - ₹4 L/yr

arrow icon 4% less
Customer Service Officer salary at AU Small Finance Bank ranges between ₹1.6 Lakh to ₹5.1 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 216 latest salaries received from various employees of AU Small Finance Bank.

Latest annual salaries shared by AU Small Finance Bank Customer Service Officer

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Experience wise AU Small Finance Bank Customer Service Officer salaries

Last Updated: 16 Mar 2025

Experience Avg Annual Salary
Fresher  (7 salaries)

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₹2.2 L/yr - ₹3 L/yr
1 year  (27 salaries)

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₹1.6 L/yr - ₹3.5 L/yr
2 years  (49 salaries)

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₹2 L/yr - ₹4 L/yr
3 years  (47 salaries)

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₹1.8 L/yr - ₹4 L/yr
4 years  (43 salaries)

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₹1.9 L/yr - ₹5.1 L/yr
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Similar Designation salaries in AU Small Finance Bank

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₹3 L/yr - ₹7.63 L/yr
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₹2 L/yr - ₹3.5 L/yr
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₹1.45 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹3 L/yr
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₹1.35 L/yr - ₹3.5 L/yr
Service Engineer Salary
(AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr
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₹1 L/yr - ₹3 L/yr
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₹2.6 L/yr - ₹6.5 L/yr
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₹2.1 L/yr - ₹3.3 L/yr
Sales Officer Salary
(373 salaries)
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₹1.1 L/yr - ₹4.3 L/yr

Top skills at AU Small Finance Bank for Customer Service Officer

Customer Service Customer Satisfaction Customer Interaction Finance Customer Care Customer Service Customer Handling Salesforce Customer Management Communication Skills Operations voice process Communication Skills Customer Support Service Quality

Salary related reviews for AU Small Finance Bank

3.6

Rated by 64 employees for salary & benefits

Full Time

 · 

Other Department

4.0
  •  posted on 22 Oct 2024

2.0
 for  Salary and Benefits

Likes

Bank reputation was good, also policy good. I appreciate for banking hours was (branch closing) 07:30pm. For family, friend or personal time' space.

read more
  • Skill development - Good

Dislikes

But existing employee (good experience) salary according to new joining employee was very low. And staff shorting or leave applying so far. At the time my 28+ pl or 3 sick leave not used. Incase leave system not.

read more
  • Salary - Poor
  • +1 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 18 Oct 2023

2.0
 for  Salary and Benefits

Likes

Being a small finance bank, it gives prompt response to customer since daily walk in to the main branch in Bangalore is 3-4 customers (at the max)

read more

Dislikes

...have any say before sales department. They ask to come to work even on holidays. Line Manager has all the power to hold fixed salary. He may choose to hold upon achieving monthly targets. Over all, not at all recommended for work.

read more
  • Salary - Poor
  • +5 more

Full Time

 · 

Product Management Department

2.0
  •  posted on 01 Aug 2023

2.0
 for  Salary and Benefits

Likes

They give complete ownership of thing which is challenging at times and helps one grow fast

  • Job security - Good

Dislikes

...lease appraisals very very late and you can’t expect decent hike or promotion. There is so standardisation of role and salary/ grade it’s pathetic. And attrition is sky rocketing here

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  • Salary - Poor
  • +4 more

Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 01 Nov 2023

2.0
 for  Salary and Benefits

Likes

Good working experience.

  • Skill development - Excellent

Dislikes

salary is very low. Work load is very much. Bank have to provide petrol allowance to the sales executive. On every 4th saturday and sunday their is working day. Employee promotion chances is very low in the bank.

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  • Salary - Poor
  • +2 more

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 10 May 2023

3.0
 for  Salary and Benefits

Likes

It gives opportunity to share our employees and it can be implemented with modification

  • Skill development - Good
  • +3 more

Dislikes

Employee retention is done by condition and it became trend to hike salary and grades. But it create chaos with employee who are working hard

read more
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AU Small Finance Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at AU Small Finance Bank ?
The average salary of a Customer Service Officer at AU Small Finance Bank in India typically ranges from ₹1.6 Lakhs to ₹5.1 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Customer Service Officer at AU Small Finance Bank earn more than ₹3.7 Lakhs per year, and the top 1% earn over ₹4.8 Lakhs per year. Customer Service Officer Salaries at AU Small Finance Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 200+ AU Small Finance Bank employees in India.
What is the estimated take home salary of a Customer Service Officer at AU Small Finance Bank in India?
The estimated take-home salary of a Customer Service Officer at AU Small Finance Bank in India typically ranges from ₹23,081 to ₹24,548 per month. This is based on the average salary range of ₹1.6 Lakhs to ₹5.1 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 200+ salaries received from various employees of AU Small Finance Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Officer at AU Small Finance Bank ?
To be a Customer Service Officer at AU Small Finance Bank in india, the key skills required include:

  • - Customer Service
  • - Customer Satisfaction
  • - Customer Interaction
  • - Finance
  • - Customer Care

These skills are highly valued at AU Small Finance Bank and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than AU Small Finance Bank for Customer Service Officer in India?
DBS Bank ₹3.1 Lakhs to ₹9.0 Lakhs per year
NatWest Group ₹3.1 Lakhs to ₹5.0 Lakhs per year
IDFC FIRST Bank ₹2.1 Lakhs to ₹4.5 Lakhs per year
IndusInd Bank ₹1.8 Lakhs to ₹4.0 Lakhs per year
Yes Bank ₹2.0 Lakhs to ₹4.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by AU Small Finance Bank, depending on the role and experience level.
What is the salary of a Customer Service Officer in companies similar to AU Small Finance Bank in India?
The salary of a Customer Service Officer at companies similar to AU Small Finance Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Ujjivan Small Finance Bank ₹1.6 Lakhs to ₹4.7 Lakhs per year
Standard Chartered ₹1.9 Lakhs to ₹4.0 Lakhs per year
Equitas Small Finance Bank ₹1.2 Lakhs to ₹5.0 Lakhs per year
Jana Small Finance Bank ₹1.6 Lakhs to ₹3.9 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Officer at AU Small Finance Bank in India?
The salary growth for a Customer Service Officer at AU Small Finance Bank depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer can expect the following growth trajectory at AU Small Finance Bank:

Experience Average Salary Range
Fresher ₹2.2 Lakhs to ₹3.0 Lakhs per year
1 year ₹1.6 Lakhs to ₹3.5 Lakhs per year
2 years ₹2.0 Lakhs to ₹4.0 Lakhs per year
3 years ₹1.8 Lakhs to ₹4.0 Lakhs per year
and so on.

Tell us how to improve this page.

AU Small Finance Bank Customer Service Officer salary in India ranges between ₹1.6 Lakh to ₹5.1 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 216 AU Small Finance Bank latest salaries received from various employees of AU Small Finance Bank.