AU Small Finance Bank Customer Service Officer Salaries by 200+ Employees (Updated 2025)

0 - 8 years exp.

₹1.6 Lakh - ₹4.8 Lakhs

Salary of majority employees

At par with the average Customer Service Officer Salary in Banking Companies for 0 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Officer Salary 0 - 8 years exp. (117 salaries)	₹2 L/yr - ₹4.8 L/yr
BFSI, Investments & Trading Customer Service Officer Salary 0 - 7 years exp. (36 salaries)	₹2 L/yr - ₹4.5 L/yr
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Finance & Accounting Customer Service Officer Salary 0 - 6 years exp. (28 salaries)	₹1.6 L/yr - ₹3.5 L/yr
Marketing & Communication Customer Service Officer Salary 1 - 6 years exp. (6 salaries)	₹2.2 L/yr - ₹3.5 L/yr

Last Updated: 17 Feb 2025

Companies similar to AU Small Finance Bank for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Officer Salary 0 - 8 years exp. (134 salaries)	₹1.3 L/yr - ₹5.5 L/yr 6% less
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (868 salaries)	₹1.5 L/yr - ₹5.2 L/yr 3% less
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Axis Bank Customer Service Officer Salary 1 - 10 years exp. (618 salaries)	₹1.3 L/yr - ₹8.6 L/yr 28% more
Kotak Mahindra Bank Customer Service Officer Salary 0 - 5 years exp. (146 salaries)	₹1.5 L/yr - ₹4 L/yr 7% less
Yes Bank Customer Service Officer Salary 0 - 8 years exp. (21 salaries)	₹2 L/yr - ₹4.1 L/yr At par
IndusInd Bank Customer Service Officer Salary 0 - 5 years exp. (61 salaries)	₹1.8 L/yr - ₹4 L/yr 2% less	1 job opening
IDFC FIRST Bank Customer Service Officer Salary 0 - 6 years exp. (39 salaries)	₹2.1 L/yr - ₹4.5 L/yr 5% more
Bandhan Bank Customer Service Officer Salary 0 - 7 years exp. (32 salaries)	₹2 L/yr - ₹5.5 L/yr 16% more
Utkarsh Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (517 salaries)	₹1 L/yr - ₹4.5 L/yr 18% less
Equitas Small Finance Bank Customer Service Officer Salary 0 - 7 years exp. (332 salaries)	₹1.2 L/yr - ₹5 L/yr 11% less	2 job openings
DBS Bank Customer Service Officer Salary 0 - 10 years exp. (67 salaries)	₹3.1 L/yr - ₹9 L/yr 73% more	1 job opening
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Suryoday Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (43 salaries)	₹1.9 L/yr - ₹4.8 L/yr At par
Ujjivan Small Finance Bank Customer Service Officer Salary 1 - 5 years exp. (17 salaries)	₹1.6 L/yr - ₹4.7 L/yr 8% less
Jana Small Finance Bank Customer Service Officer Salary 0 - 5 years exp. (11 salaries)	₹1.6 L/yr - ₹3.9 L/yr 12% less
ESAF Small Finance Bank Customer Service Officer Salary 0 - 4 years exp. (8 salaries)	₹2.3 L/yr - ₹3.4 L/yr 20% less
NatWest Group Customer Service Officer Salary 1 - 11 years exp. (7 salaries)	₹3.1 L/yr - ₹5 L/yr 23% more
Standard Chartered Customer Service Officer Salary 2 - 5 years exp. (6 salaries)	₹1.9 L/yr - ₹4 L/yr 6% less

Customer Service Officer salary at AU Small Finance Bank ranges between ₹1.6 Lakh to ₹4.8 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 214 latest salaries received from various employees of AU Small Finance Bank.

Experience wise AU Small Finance Bank Customer Service Officer salaries

Last Updated: 17 Feb 2025

Experience	Avg Annual Salary
Fresher (7 salaries)	₹2.2 L/yr - ₹3 L/yr
1 year (26 salaries)	₹1.6 L/yr - ₹3.8 L/yr
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2 years (46 salaries)	₹2 L/yr - ₹3.7 L/yr
3 years (44 salaries)	₹1.8 L/yr - ₹4 L/yr
4 years (41 salaries)	₹1.9 L/yr - ₹3.9 L/yr
5 years (30 salaries)	₹2.3 L/yr - ₹4.8 L/yr
6 years (11 salaries)	₹2.5 L/yr - ₹4.3 L/yr
7 years (7 salaries)	₹3 L/yr - ₹4.5 L/yr
8 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹4.5 L/yr

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Similar Designation salaries in AU Small Finance Bank

Customer Service Manager Salary

(187 salaries)

₹3 L/yr - ₹7.63 L/yr

Customer Service Associate Salary

(6 salaries)

₹2 L/yr - ₹3.5 L/yr

Customer Service Executive Salary

(87 salaries)

₹1.45 L/yr - ₹5 L/yr

Customer Care Executive Salary

(17 salaries)

₹1.2 L/yr - ₹3 L/yr

Customer Service Representative Salary

(4 salaries)

₹1.35 L/yr - ₹3.5 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹5 L/yr - ₹6.3 L/yr

Customer Support Executive Salary

(7 salaries)

₹1.45 L/yr - ₹3 L/yr

Customer Relationship Manager Salary

(10 salaries)

₹2.6 L/yr - ₹6.5 L/yr

Senior Customer Service Executive Salary

(8 salaries)

₹2.1 L/yr - ₹3.3 L/yr

Sales Officer Salary

(366 salaries)

₹1.1 L/yr - ₹5 L/yr

Top skills at AU Small Finance Bank for Customer Service Officer

Customer Service Customer Satisfaction Customer Interaction Finance Customer Care Customer Service Customer Handling Salesforce Customer Management Communication Skills Operations voice process Communication Skills Customer Support Service Quality

Salary related reviews for AU Small Finance Bank

3.6

Rated by 64 employees for salary & benefits

Customer Service Officer in Nagaur

Full Time

Other Department

4.0

• posted on 22 Oct 2024

2.0

for Salary and Benefits

Likes

Bank reputation was good, also policy good. I appreciate for banking hours was (branch closing) 07:30pm. For family, friend or personal time' space.

Skill development - Good

Dislikes

But existing employee (good experience) salary according to new joining employee was very low. And staff shorting or leave applying so far. At the time my 28+ pl or 3 sick leave not used. Incase leave system not.

Salary - Poor

+1 more

Relationship Manager in Bangalore / Bengaluru

Full Time

Sales & Business Development Department

1.0

• posted on 18 Oct 2023

2.0

for Salary and Benefits

Likes

Being a small finance bank, it gives prompt response to customer since daily walk in to the main branch in Bangalore is 3-4 customers (at the max)

Dislikes

...have any say before sales department. They ask to come to work even on holidays. Line Manager has all the power to hold fixed salary. He may choose to hold upon achieving monthly targets. Over all, not at all recommended for work.

Salary - Poor

+5 more

Deputy Manager in Mumbai

Full Time

Product Management Department

2.0

• posted on 01 Aug 2023

2.0

for Salary and Benefits

Likes

They give complete ownership of thing which is challenging at times and helps one grow fast

Job security - Good

Dislikes

...lease appraisals very very late and you can’t expect decent hike or promotion. There is so standardisation of role and salary/ grade it’s pathetic. And attrition is sky rocketing here

Salary - Poor

+4 more

Sales Executive in Wardha

Full Time

Sales & Business Development Department

3.0

• posted on 01 Nov 2023

2.0

for Salary and Benefits

Likes

Good working experience.

Skill development - Excellent

Dislikes

salary is very low. Work load is very much. Bank have to provide petrol allowance to the sales executive. On every 4th saturday and sunday their is working day. Employee promotion chances is very low in the bank.

Salary - Poor

+2 more

Branch Manager in Biaora

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 10 May 2023

3.0

for Salary and Benefits

Likes

It gives opportunity to share our employees and it can be implemented with modification

Skill development - Good

+3 more

Dislikes

Employee retention is done by condition and it became trend to hike salary and grades. But it create chaos with employee who are working hard

see more salary related reviews

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Salary Discussions, Hike & Promotions

Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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AU Small Finance Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at AU Small Finance Bank?

Customer Service Officer salary at AU Small Finance Bank in India ranges between ₹1.6 Lakhs to ₹4.8 Lakhs for less than 1 year of experience to 8 years. According to our estimates it is 1% less than the average Customer Service Officer Salary in India. Salary estimates are based on 214 latest salaries received from various employees of AU Small Finance Bank India.

How does the salary of a Customer Service Officer at AU Small Finance Bank India compare with the average salary range for this job?

The average salary of a Customer Service Officer at AU Small Finance Bank is 1% less than the average salary of a Customer Service Officer in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Officer at AU Small Finance Bank?

Customer Service, Customer Satisfaction, Customer Interaction, Finance and Customer Care are some of the popular skills required to work as a Customer Service Officer at AU Small Finance Bank India.

Which similar companies are paying more than AU Small Finance Bank to a Customer Service Officer in India?

DBS Bank Customer Service Officer Salary - ₹3.1 Lakhs to ₹9.0 Lakhs per year
Axis Bank Customer Service Officer Salary - ₹1.3 Lakhs to ₹8.6 Lakhs per year
NatWest Group Customer Service Officer Salary - ₹3.1 Lakhs to ₹5.0 Lakhs per year
Bandhan Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
IDFC FIRST Bank Customer Service Officer Salary - ₹2.1 Lakhs to ₹4.5 Lakhs per year

What is the salary of a Customer Service Officer in companies similar to AU Small Finance Bank in India?

Suryoday Small Finance Bank Customer Service Officer Salary - ₹1.9 Lakhs to ₹4.8 Lakhs per year
Yes Bank Customer Service Officer Salary - ₹2.0 Lakhs to ₹4.1 Lakhs per year
IndusInd Bank Customer Service Officer Salary - ₹1.8 Lakhs to ₹4.0 Lakhs per year
ICICI Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹5.2 Lakhs per year
HDFC Bank Customer Service Officer Salary - ₹1.3 Lakhs to ₹5.5 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at AU Small Finance Bank in India?

The estimated take-home salary of a Customer Service Officer at AU Small Finance Bank ranges between ₹23,569 per month to ₹25,030 per month in India. The take-home salary calculation is based on the average AU Small Finance Bank Customer Service Officer salary in India which ranges between ₹1.6 Lakhs to ₹4.8 Lakhs per year for employees with less than 1 year of experience to 8 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at AU Small Finance Bank?

According to AmbitionBox, 70% of the AU Small Finance Bank Customer Service Officers reported a notice period of 3 Months, 16% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 171 responses on AmbitionBox in last 2 years.

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AU Small Finance Bank Customer Service Officer Salaries by Location

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AU Small Finance Bank Customer Service Officer Salaries

AU Small Finance Bank Customer Service Officer salary in India ranges between ₹1.6 Lakh to ₹4.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 214 AU Small Finance Bank latest salaries received from various employees of AU Small Finance Bank.

AU Small Finance Bank Customer Service Officer salaries in India

Companies similar to AU Small Finance Bank for Customer Service Officer

Latest annual salaries shared by AU Small Finance Bank Customer Service Officer

Experience wise AU Small Finance Bank Customer Service Officer salaries

Similar Designation salaries in AU Small Finance Bank

Top skills at AU Small Finance Bank for Customer Service Officer

Salary related reviews for AU Small Finance Bank

Customer Service Officer in Nagaur

Relationship Manager in Bangalore / Bengaluru

Deputy Manager in Mumbai

Sales Executive in Wardha

Branch Manager in Biaora

AU Small Finance Bank Customer Service Officer Salary FAQs

Tell us how to improve this page.

AU Small Finance Bank Customer Service Officer Salaries by Location