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AU Small Finance Bank Customer Service Officer Reviews

Updated 15 Feb, 2025
Overall Rating
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4.0/5
based on 64 reviews

Rating distribution

Category Ratings

4.1

Skill development

3.8

Job security

3.7

Company culture

3.6

Salary

3.6

Work satisfaction

3.5

Work-life balance

3.5

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What employees say about AU Small Finance Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

93% employees reported

Alternate Saturday off

Alternate Saturday off

53% employees reported

Flexible timing

Flexible timing

42% employees reported

No travel

No travel

80% employees reported

Gender based rating

4.2
female

Rated by Women

24 reviews

3.8
male

Rated by Men

38 reviews

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Top Mentions in AU Small Finance Bank Customer Service Officer Reviews

64 reviews found

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People also ask about AU Small Finance Bank's Customer Service Officers

Is AU Small Finance Bank a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 64 employee reviews, it's clear that most customer service officers have a positive experience working at AU Small Finance Bank. Skill development holds the highest rating at 4.1, while work-life balance is rated the lowest amongst all factors at 3.5. Read reviews about work-life balance on AmbitionBox.
Does AU Small Finance Bank pay their Customer Service Officers well?
According to AmbitionBox reviews, AU Small Finance Bank customer service officers rate their salary and benefits at 3.6 out of 5, based on 64 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about AU Small Finance Bank's customer service officers salaries here and to read reviews specifically about salary and benefits at AU Small Finance Bank for customer service officers, click here .
How is the work culture at AU Small Finance Bank for Customer Service Officers?
Work culture at AU Small Finance Bank for customer service officers is rated 3.7 out of 5 by 64 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at AU Small Finance Bank for customer service officers, click here .
How is the job security at AU Small Finance Bank for Customer Service Officers?
Based on 64 reviews on AmbitionBox, AU Small Finance Bank's customer service officers rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at AU Small Finance Bank.
Is work from home available to Customer Service Officers at AU Small Finance Bank?
According to AmbitionBox, 7% of AU Small Finance Bank's customer service officers work from home permanently, 93% work from the office, and undefined% follow a hybrid model, based on 14 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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AU Small Finance Bank Customer Service Officer Salary
based on 214 salaries
₹1.6 L/yr - ₹4.8 L/yr
At par with the average Customer Service Officer Salary in India
View more details
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International/On-site exposure
1 total response
degree
Professional degree assistance
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
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