AU Small Finance Bank Customer Service OfficerJaipur Reviews
based on 11 reviews
Updated 7 Oct, 2024
Overall Rating
4.5/5
How AmbitionBox ratings work?
Category Ratings
4.5
Job security
4.4
Skill development
4.3
Work satisfaction
4.2
Salary
4.1
Company culture
3.9
Work-life balance
3.7
Promotions
AU Small Finance Bank is rated
4.5 out of 5 stars on
AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
AU Small Finance Bank is rated
4.5 out of 5 stars on
AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
11 reviews found
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Popular
Customer Service Officer in
Jaipur
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 16 Jul 2024
Likes
I got yo know about the banking process and how a small finance is quite different from a bank
Salary - Good
Job security - Good
Dislikes
It's work culture..also in all aau branch the employee who are working are related to Finance or collection, thats why they are rude with customer and I am as a Customer help desk getting so much calls related tp branch complain. Au bank needs to work on their employee selection.
Promotions - Bad
Company culture - Poor
Work-life balance - Poor
Customer Service Officer in
Jaipur
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 07 Oct 2024
Likes
No more words
Dislikes
Time managment
Promotions - Poor
Work-life balance - Poor
Work Details
Work days: Alternate Saturday off
(Strict Timings)
What people are saying about AU Small Finance Bank
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 28 Sep 2024
Likes
Skill Development Learning excellent
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Work Life Balance and Appraisal weak and Normal
Customer Service Officer in
Jaipur
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Nov 2023
Likes
Amazing to work,culture is like you are working as well as learning and best you are getting salary for learning , working management is very good and support from senior management is amazing they treat like their family member.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing to dislike untill and unless you are aiming to grow, very fantastic place to work, Nothing to say bad as we are getting amazing opportunity in very less/short period of time.Thank you AU family.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Officer in
Jaipur
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Dec 2023
Likes
Work environment , coordination
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing, it's best
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Officer in
Jaipur
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 13 Dec 2023
Likes
Good experience
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No dislike any
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Officer in
Jaipur
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Nov 2023
Likes
Everything everything everything
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing nothing nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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AU Small Finance Bank.
Customer Service Officer in
Jaipur
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Nov 2023
Likes
Good work culture and good people 😊😊
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Officer in
Jaipur
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Aug 2024
Likes
I liked Nothing about this bank. The managers dont know how to treat their subordinates. HR Team never responds on time. Senior managers dont give a shit in branch operations and the branch environment also about any employee's mental health
Job security - Excellent
Dislikes
Everything, slow increment and appraisal policy, Delay in processing rewards, change policies according to their convenience
Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.