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Equitas Small Finance Bank Verified Tick

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4.5

based on 6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Equitas Small Finance Bank Customer Service Officer Reviews

Updated 19 Feb, 2025
Overall Rating
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4.4/5
based on 252 reviews

Rating distribution

Category Ratings

4.4

Job security

4.4

Skill development

4.3

Company culture

4.2

Salary

4.2

Work-life balance

4.2

Work satisfaction

4.0

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What employees say about Equitas Small Finance Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

89% employees reported

Monday to Saturday

Monday to Saturday

58% employees reported

Flexible timing

Flexible timing

52% employees reported

No travel

No travel

64% employees reported

View more detailed insights

Gender based rating

4.5
female

Rated by Women

132 reviews

4.3
male

Rated by Men

112 reviews

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Top Mentions in Equitas Small Finance Bank Customer Service Officer Reviews

252 reviews found

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Top Equitas Small Finance Bank Customer Service Officer Interview Questions

asked in Customer Service Officer interview
Q1. Can you outline the main differences between a commercial bank and an inves ... read more
View answer (1)
asked in Customer Service Officer interview
Q2. What are the different types of commercial banks?
View answer (1)

Get interview-ready with top interview questions

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asked in Customer Service Officer interview
Q3. What is li and term plan
View answer (1)
asked in Customer Service Officer interview
Q4. What is counterfeit note
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asked in Customer Service Officer interview
Q5. What about mutual funds
View answer (1)
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Career Growth
2w (edited)
a transformation expert phd corporate strategy professional
What are the biggest lessons you have learned in the corporate world?
_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.
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More about working at Equitas Small Finance Bank
golden leaf award

#2 Best Large Banking Company - 2022

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#1 Best Mid-Sized Banking Company - 2021

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People also ask about Equitas Small Finance Bank's Customer Service Officers

Is Equitas Small Finance Bank a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 252 employee reviews, it's clear that most customer service officers have a positive experience working at Equitas Small Finance Bank. Job security holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 4.0. Read reviews about job security and on AmbitionBox.
Does Equitas Small Finance Bank pay their Customer Service Officers well?
According to AmbitionBox reviews, Equitas Small Finance Bank customer service officers rate their salary and benefits at 4.2 out of 5, based on 252 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Equitas Small Finance Bank is generally seen as a place that values and rewards its workforce fairly. You can know more about Equitas Small Finance Bank's customer service officers salaries here and to read reviews specifically about salary and benefits at Equitas Small Finance Bank for customer service officers, click here .
How is the work culture at Equitas Small Finance Bank for Customer Service Officers?
Work culture at Equitas Small Finance Bank for customer service officers is rated 4.3 out of 5 by 252 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Equitas Small Finance Bank. To read reviews specifically about work culture at Equitas Small Finance Bank for customer service officers, click here .
How is the job security at Equitas Small Finance Bank for Customer Service Officers?
Based on 252 reviews on AmbitionBox, Equitas Small Finance Bank's customer service officers rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Equitas Small Finance Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Equitas Small Finance Bank for customer service officers, click here .
Is work from home available to Customer Service Officers at Equitas Small Finance Bank?
According to AmbitionBox, 4% of Equitas Small Finance Bank's customer service officers work from home permanently, 89% work from the office, and 7% follow a hybrid model, based on 145 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Equitas Small Finance Bank as a Customer Service Officer?
To get a job at Equitas Small Finance Bank as a Customer Service Officer, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Equitas Small Finance Bank interview questions and practice your responses to prepare thoroughly.

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Equitas Small Finance Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 252 Equitas Small Finance Bank reviews submitted by Equitas Small Finance Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Equitas Small Finance Bank is the right comp...any for you. 58% of employees reported the working days at Equitas Small Finance Bank as Monday to Saturday. 52% employees reported the work timings at Equitas Small Finance Bank as Flexible timing. Read more
Join Equitas Small Finance Bank #BeyondBanking
Equitas Small Finance Bank Customer Service Officer Salary
based on 332 salaries
₹1.1 L/yr - ₹5 L/yr
13% less than the average Customer Service Officer Salary in India
View more details
Employee Benefits for Equitas Small Finance Bank Customer Service Officer
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
7 total responses
childCareBenefits
Child care facility
2 total responses
softskill
Job/Soft skill training
8 total responses
+1 more benefit
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