Equitas Small Finance Bank Customer Service Officer Reviews

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. They give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn’t address our issues.

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job.

Work days: Monday to Saturday (Flexible Timings)

Likes

Hr policy and organization

Dislikes

Lack of growth and learning they do not provide proper training working after working hours extra time not taking.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like

Dislikes

Working at Equitas Small Finance Bank was a highly challenging experience due to a toxic work environment, poor management practices, and lack of employee support. There was no proper training or communication from management, resulting in confusion and inefficiency. Employees were overworked with unrealistic expectations, no work-life balance, and inadequate respect for personal boundaries, such as breaks or lunch hours. Gender safety was a serious concern, with reports of inappropriate behavior going unaddressed. Favoritism in recruitment, an unprofessional work culture, and ineffective HR support further exacerbated the issues. Overall, the lack of inclusivity, professionalism, and employee welfare made it a deeply unsatisfactory workplace....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to say good.

Dislikes

Need more updates in software & If need permission in an emergency situations not getting. Not getting leave. 6 months once only we get the leave. We are doing work and activity by 6am in leave days.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture is good

Dislikes

No promotions and hikes for eligible employees. They give promotions and hikes to resigned employees who black mailed.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Good environment

Dislikes

Promotions not getting on time

Likes

Employee benefits

Dislikes

Nothing is dislikes

Likes

No pressure at office

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.