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4.3

based on 4.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Equitas Small Finance Bank Customer Service Officer Reviews

based on 143 reviews
Updated 19 Dec, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.2

Job Security

4.0

Skill development

3.9

Company culture

3.9

Work Satisfaction

3.9

Work-Life balance

3.9

Salary & Benefits

3.7

Promotions/Appraisal

Top Mentions in Equitas Small Finance Bank Customer Service Officer Reviews

143 reviews found

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Customer Service Officer Jobs at Equitas Small Finance Bank

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People also ask about Equitas Small Finance Bank's Customer Service Officers

How is Equitas Small Finance Bank to work for?
Equitas Small Finance Bank is rated 4.2 out of 5, based on 143 reviews by employees on AmbitionBox. Equitas Small Finance Bank is known for Job Security which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at Equitas Small Finance Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Equitas Small Finance Bank?
According to AmbitionBox ratings, Equitas Small Finance Bank employees rate its salary and benefits as 3.9 out of 5. You can know more about Equitas Small Finance Bank Salaries at AmbitionBox
How is the work culture at Equitas Small Finance Bank?
Work culture is rated 3.9 at Equitas Small Finance Bank by 143 employees. While job security is rated 4.2 and work-life balance is rated 3.9 at Equitas Small Finance Bank. Read detailed reviews by employees of Equitas Small Finance Bank on AmbitionBox.
Is work from home available in Equitas Small Finance Bank?
According to AmbitionBox, 6% Equitas Small Finance Bank employees work from home permanently, and 5% work from office 2 days/week (based on 34 AmbitionBox reviews in last 6 months).

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Work Policy for Equitas Small Finance Bank Customer Service Officer

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Workplace policy may vary based on Department, Designation and Location.

based on 34 reviews in last 6 months

Work from office

Work from office

89%
Permanent work from home

Permanent work from home

6%
Hybrid

Hybrid

5%

2 days/week from office

5%

Join Equitas Small Finance Bank #BeyondBanking

Gender Based Ratings for Equitas Small Finance Bank Customer Service Officer

based on 137 reviews
4.3
Rated by 78 Women

Rated 4.5 for Job Security and 4.3 for Skill Development

women
4.0
Rated by 59 Men

Rated 3.9 for Job Security and 3.8 for Skill Development

men

Working Days for Equitas Small Finance Bank Customer Service Officer

based on 143 reviews
Monday to Saturday
59%
Alternate Saturday off
26%
Monday to Friday
13%
Other
2%

Work Timings for Equitas Small Finance Bank Customer Service Officer

based on 143 reviews
Flexible timing
Strict (9.30am - 5.30pm)
Strict (9am - 6.30pm)
51%
10%
5%
34% employees reported other strict timings

Shift Timings for Equitas Small Finance Bank Customer Service Officer

based on 143 reviews
Day shift
100%

Business Travel for Equitas Small Finance Bank Customer Service Officer

based on 143 reviews
No travel
65%
Within city
33%
International travel
2%
Equitas Small Finance Bank Customer Service Officer Salary
based on 310 salaries
₹1.1 L/yr - ₹5 L/yr
16% less than the average Customer Service Officer Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
7 total responses
childCareBenefits
Child care facility
2 total responses
softskill
Job/Soft skill training
8 total responses
+1 more benefit
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