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Equitas Small Finance Bank
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
Department base
Other wise customer service
Approaching clients involves building rapport, understanding their needs, and offering solutions.
Start by introducing yourself and building rapport
Ask open-ended questions to understand their needs and preferences
Offer solutions that align with their goals and provide value
Follow up regularly to maintain the relationship and address any concerns
Be proactive in addressing any issues or concerns they may have
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
I applied via Referral and was interviewed in Jun 2024. There was 1 interview round.
Equitas Small Finance Bank interview questions for designations
How to manage a customer
I was interviewed before Mar 2024.
I have over five years of experience in relationship management, focusing on client engagement and satisfaction.
Developed strong relationships with clients, resulting in a 30% increase in client retention over two years.
Implemented a feedback system that improved service delivery based on client needs, leading to a 25% rise in customer satisfaction scores.
Conducted regular check-ins and follow-ups with clients, ensurin...
I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.
I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.
What people are saying about Equitas Small Finance Bank
based on 26 interviews
1 Interview rounds
based on 103 reviews
Rating in categories
Assistant Manager
853
salaries
| ₹0 L/yr - ₹0 L/yr |
Business Development Officer
416
salaries
| ₹0 L/yr - ₹0 L/yr |
Relationship Manager
360
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Officer
351
salaries
| ₹0 L/yr - ₹0 L/yr |
Sales Officer
341
salaries
| ₹0 L/yr - ₹0 L/yr |
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