ACC Customer Service Officer Interview Questions and Answers

Test was at average level. One having average knowledge on math, reasoning, English can clear the test.

Q1. Tests of cement, test of brick, strength of various building materials. Quantity of material required for 1000 square foot of a flat.
Ans. 
Understanding tests and quantities of building materials for construction projects.
• Tests of cement include compressive strength test, fineness test, and soundness test.

• Tests of brick include water absorption test, compressive strength test, and efflorescence test.

• Strength of various building materials can be determined through tests like tensile strength, compressive strength, and flexural strength.

• Quantity of material...read more
Answered by AI
View 1 more answer
Q2. Tests on concrete, lab test, site tests.
Add your answer

Q1. My on ground Working, whome I was dealing name some clients.
Add your answer
Q2. How many meetings I was conducting. How much was my Target in previous company.
Add your answer
Q3. Any achievement during your last job.
Add your answer

Q1. Salary discussion, why would we give you higher hike.
Add your answer

Q1. What is cement ?
Ans. 
Cement is a binding material used in construction to hold together bricks, stones, and other materials.
• Cement is a fine powder made from limestone, clay, and other minerals.

• It is mixed with water to form a paste that hardens over time, binding materials together.

• Common types of cement include Portland cement, which is used in most construction projects.

• Cement is a key ingredient in concrete, mortar, and grout.
Answered by AI
View 1 more answer
Q2. Raw materials used for cement manufacture?
Ans. 
Common raw materials for cement manufacture include limestone, clay, iron ore, and gypsum.
• Limestone is the primary raw material used in cement production.

• Clay is another important ingredient that provides silica, alumina, and iron oxide.

• Iron ore is used to provide iron oxide, which gives the cement its gray color.

• Gypsum is added to control the setting time of the cement.
Answered by AI
View 1 more answer

Q1. Personal qualities
Add your answer
Q2. Tell me about yourself?
Ans. 
Experienced customer service professional with a passion for helping others and resolving issues efficiently.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to remain calm under pressure and handle difficult customers

• Proven track record of meeting and exceeding customer satisfaction goals
Answered by AI
Add your answer