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ACC Customer Service Officer Interview Questions and Answers
ACC Customer Service Officer Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed before Aug 2022. There were 5 interview rounds.
Test was at average level. One having average knowledge on math, reasoning, English can clear the test.
(2 Questions)
- Q1. Tests of cement, test of brick, strength of various building materials. Quantity of material required for 1000 square foot of a flat.
- Ans.
Understanding tests and quantities of building materials for construction projects.
Tests of cement include compressive strength test, fineness test, and soundness test.
Tests of brick include water absorption test, compressive strength test, and efflorescence test.
Strength of various building materials can be determined through tests like tensile strength, compressive strength, and flexural strength.
Quantity of material...
- Q2. Tests on concrete, lab test, site tests.
(3 Questions)
- Q1. My on ground Working, whome I was dealing name some clients.
- Q2. How many meetings I was conducting. How much was my Target in previous company.
- Q3. Any achievement during your last job.
(1 Question)
- Q1. Salary discussion, why would we give you higher hike.
Interview Preparation Tips
- Tests on cement
- Tests on concrete
- Site Engineering
Selected
I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.
(2 Questions)
- Q1. What is cement ?
- Ans.
Cement is a binding material used in construction to hold together bricks, stones, and other materials.
Cement is a fine powder made from limestone, clay, and other minerals.
It is mixed with water to form a paste that hardens over time, binding materials together.
Common types of cement include Portland cement, which is used in most construction projects.
Cement is a key ingredient in concrete, mortar, and grout.
- Q2. Raw materials used for cement manufacture?
- Ans.
Common raw materials for cement manufacture include limestone, clay, iron ore, and gypsum.
Limestone is the primary raw material used in cement production.
Clay is another important ingredient that provides silica, alumina, and iron oxide.
Iron ore is used to provide iron oxide, which gives the cement its gray color.
Gypsum is added to control the setting time of the cement.
(2 Questions)
- Q1. Personal qualities
- Q2. Tell me about yourself?
- Ans.
Experienced customer service professional with a passion for helping others and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to remain calm under pressure and handle difficult customers
Proven track record of meeting and exceeding customer satisfaction goals
Interview Preparation Tips
- Cement manufacture
- Chemical compounds
Top trending discussions
Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed before Aug 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself?
- Ans.
I am a dedicated and experienced professional with a strong background in management and leadership.
Over 5 years of experience in supervisory roles
Proven track record of successfully leading teams to achieve goals
Strong communication and problem-solving skills
Bachelor's degree in Business Administration
Passionate about developing and mentoring team members
- Q2. About your technical education?
(2 Questions)
- Q1. Why do you want to change frequently?
- Ans.
I thrive on new challenges and opportunities for growth.
Enjoy learning new skills and gaining diverse experiences
Seeking advancement and career development
Prefer variety and excitement in work environment
Adapt well to change and enjoy the challenge it brings
- Q2. How to do alignment and what is the max allowance?
- Ans.
Alignment is the process of adjusting a vehicle's suspension to ensure proper handling and tire wear. The max allowance varies depending on the vehicle manufacturer's specifications.
Alignment involves adjusting the angles of the wheels to be parallel to each other and perpendicular to the ground.
The max allowance for alignment varies by vehicle make and model, but typically falls within a range of ±0.5 degrees for camb...
(2 Questions)
- Q1. What is the major job you are did?
- Ans.
I was responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction.
Managed a team of employees to ensure smooth operations
Handled customer complaints and resolved issues in a timely manner
Created schedules and delegated tasks to staff members
Implemented new policies and procedures to improve efficiency
Conducted performance evaluations and provided feedback to employees
- Q2. Describe about the process of one job you have attended?
- Ans.
I attended a job where I had to coordinate a team to launch a new product in the market.
Researched market trends and competitor products
Developed a marketing strategy and budget
Coordinated with cross-functional teams for product development and launch
Analyzed sales data and customer feedback for improvements
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed in Nov 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Many questions related to cement and test on cement and presence in market
- Q2. About the cement market and presence
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How will the market be pushed further
- Ans.
The market can be pushed further by implementing effective marketing strategies and providing excellent customer service.
Developing a strong online presence through social media and digital marketing
Offering personalized solutions to customers' needs
Providing exceptional after-sales service to build customer loyalty
Collaborating with other businesses to expand reach and customer base
Continuously analyzing market trends
Interview Preparation Tips
Interview Questionnaire
5 Questions
- Q1. Cement Marketing
- Q2. Growth of Sale
- Ans.
The growth of sales is crucial for the success of any business. It can be achieved through various strategies and tactics.
Identify target audience and their needs
Develop effective marketing campaigns
Provide excellent customer service
Offer promotions and discounts
Analyze sales data and adjust strategies accordingly
- Q3. Devloped Of Business
- Ans.
Developing business involves identifying potential customers, creating strategies to reach them, and building relationships to increase sales.
Identify target market and research their needs
Create a marketing plan and set sales goals
Build relationships with customers through networking and follow-up
Continuously evaluate and adjust strategies based on results
Utilize technology and social media to expand reach
Collaborate ...
- Q4. Self Motivated
- Q5. Including
Brijesh Kumar Paul
I applied via Company Website and was interviewed in Nov 2019. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. About your self
- Q2. What is your responsibilities
- Q3. Why you join this group
Interview Preparation Tips
Rahul Singh
I applied via Apna Jobs and was interviewed in Aug 2021. There were 3 interview rounds.
(1 Question)
- Q1. What is your family background?
(1 Question)
- Q1. What are your salary expectations?
Interview Preparation Tips
- Marketing
- Management
And i working uith cosmic nutracos solution pvt Ltd
I applied via Approached by Company and was interviewed before Mar 2021. There was 1 interview round.
(1 Question)
- Q1. Most tripical problem in your job
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2022. There were 4 interview rounds.
(1 Question)
- Q1. Basic details about you
Pros and con. Of work from home
(2 Questions)
- Q1. Tell me about your work
- Q2. Tell me about your competitors details
Interview Preparation Tips
Don't talk to much with other persons sometimes they creat negativity in your mind.
Don't be panic and nervous about anything.
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ACC Customer Service Officer Interview Process
based on 2 interviews
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