Kohler Customer Care Executive Interview Questions and Answers

Q1. Self introduction and
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Q2. Hobbies and interests
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Good test

Q1. Way are like this work?
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Q2. How are communicat with customers?
Ans. 
Communication with customers is done through active listening, clear and concise language, empathy, and problem-solving skills.
• Active listening to understand customer needs and concerns

• Using clear and concise language to avoid confusion

• Showing empathy to build rapport and trust

• Problem-solving skills to address customer issues and provide solutions

• Adapting communication style to suit the customer's personality and prefe
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Q3. Groomping very important
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