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Aditya Birla Group Customer Care Associate Interview Questions and Answers
Aditya Birla Group Customer Care Associate Interview Experiences
1 interview found
Anonymous
I applied via Campus Placement and was interviewed before Apr 2021. There were 2 interview rounds.
Good test
(3 Questions)
- Q1. Way are like this work?
- Q2. How are communicat with customers?
- Ans.
Communication with customers is done through active listening, clear and concise language, empathy, and problem-solving skills.
Active listening to understand customer needs and concerns
Using clear and concise language to avoid confusion
Showing empathy to build rapport and trust
Problem-solving skills to address customer issues and provide solutions
Adapting communication style to suit the customer's personality and prefe
- Q3. Groomping very important
Interview Preparation Tips
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Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic P2P Journal Entry, PO line Utilisation & Invoice Overbooking related process etc.
Interview Preparation Tips
I applied via Referral and was interviewed in Dec 2021. There were 2 interview rounds.
(1 Question)
- Q1. About basics of accounts
Selected
I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Basic Journal entries of Purchase, Sales, Provisions, Reserve, Fixed Assets, CWIP, Accrued Expenses. Deferred revenue. Some TDS section & rate. Provision for bad debt.
- Q2. 2nd question is for Family background.
Interview Preparation Tips
(2 Questions)
- Q1. About your working
- Q2. And overall experience
All.ptp question are there. There are 25 que are there and 4 option for one que
(2 Questions)
- Q1. Journal entries all
- Q2. And overall job experience
Interview Preparation Tips
I applied via Job Fair and was interviewed in Jun 2022. There were 3 interview rounds.
Hospitality management
(3 Questions)
- Q1. Job details, working progress and growth details
- Q2. Details about company package and satisfied work
- Q3. Suitable job Job description team management
Interview Preparation Tips
Selected
I appeared for an interview before Mar 2024.
About indirect tax and direct tax
Interview Preparation Tips
Brijesh Kumar Paul
I applied via Company Website and was interviewed in Nov 2019. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. About your self
- Q2. What is your responsibilities
- Q3. Why you join this group
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Mar 2021. There was 1 interview round.
(1 Question)
- Q1. Most tripical problem in your job
Interview Preparation Tips
I applied via Company Website and was interviewed in Oct 2020. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Technical round asking about mills outputs
- Q2. Asking overall lab activities
- Q3. XRF CALIBRATION , bis norms.
- Q4. Why u change organization
Interview Preparation Tips
- XRF, CALIBRATION
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Aditya Birla Group Customer Care Associate Reviews and Ratings
based on 4 reviews
Rating in categories
|
Assistant Manager
360
salaries
|  ₹4.9 L/yr - ₹18.7 L/yr |
|
Manager
253
salaries
| ₹8 L/yr - ₹34 L/yr |
|
Senior Manager
168
salaries
| ₹10 L/yr - ₹41.5 L/yr |
|
Deputy Manager
139
salaries
| ₹6.4 L/yr - ₹23 L/yr |
|
Sales Manager
118
salaries
| ₹2 L/yr - ₹9 L/yr |
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