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ACC Customer Service Officer Interview Questions and Answers

Updated 7 Aug 2024

2 interviews found

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Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Aug 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Test was at average level. One having average knowledge on math, reasoning, English can clear the test.

3

Technical Round (2 Questions)

  • Q1. Tests of cement, test of brick, strength of various building materials. Quantity of material required for 1000 square foot of a flat.
  • Q2. Tests on concrete, lab test, site tests.
4

Behavioral Round (3 Questions)

  • Q1. My on ground Working, whome I was dealing name some clients.
  • Q2. How many meetings I was conducting. How much was my Target in previous company.
  • Q3. Any achievement during your last job.
5

HR Round (1 Question)

  • Q1. Salary discussion, why would we give you higher hike.

Interview Preparation Tips

Topics to prepare for ACC Customer Service Officer interview:
  • Tests on cement
  • Tests on concrete
  • Site Engineering
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Aug 2023.

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. What is cement ?
  • Q2. Raw materials used for cement manufacture?
2

One-on-one Round (2 Questions)

  • Q1. Personal qualities
  • Q2. Tell me about yourself?

Interview Preparation Tips

Topics to prepare for ACC Customer Service Officer interview:
  • Cement manufacture
  • Chemical compounds

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in May 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Very specific to job requirements
  • Q2. Flexibility of employee
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Sep 2024.

2 Interview Rounds

1

Group Discussion Round

How to have a good display mockup

2

Assignment Round

Ask whether they know about the tiles and other products

Interview Preparation Tips

Interview preparation tips for other job seekers - First you should know about the company and also you should know about the products.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. How many years in this field job
  • Q2. U r intrested in this job
  • Q3. Tumko kyu ye company me aaneka he
  • Q4. Agar tum ko ye room me tiles labour se lagvaneka he to kya kya karoge sabse pahle
  • Q5. Tumhare samne agar customer agree ho jaye to tum kya karoge

Interview Preparation Tips

Interview preparation tips for other job seekers - Aapko darne ka nahi he or confidence rakhneka he jo bhi aata he sahi ya galat kuch answer do chupchap mat raho all the best all ever my friends
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 No response

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Self intro About past experience About skills
3

Aptitude Test Round

Need typing speed 25 wpm with 95 % accuracy.

4

One-on-one Round (1 Question)

  • Q1. Self intro What u know about Kohler company About past experience Question on ur previous post.

I applied via Naukri.com and was interviewed in Dec 2021.

3 Interview Rounds

Interview Questions

  • Q1. About myself, first HR round whic mainly varifies if you have all the documents or good communication to move forward to operational round, second is your opera...read more Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - good introduction, dont argue, dont confuse, be confident, read about the company,dont take a pause ehile talking

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Self introduction and
  • Q2. Hobbies and interests

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing just be confident.and always try to give point to point answers.

ACC Interview FAQs

How many rounds are there in ACC Customer Service Officer interview?
ACC interview process usually has 3-4 rounds. The most common rounds in the ACC interview process are Technical, Resume Shortlist and Aptitude Test.
How to prepare for ACC Customer Service Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ACC. The most common topics and skills that interviewers at ACC expect are Civil Engineering, Customer Service, Customer Support Operations, Demand Generation and Product Promotion.
What are the top questions asked in ACC Customer Service Officer interview?

Some of the top questions asked at the ACC Customer Service Officer interview -

  1. Tests of cement, test of brick, strength of various building materials. Quanti...read more
  2. Raw materials used for cement manufactu...read more
  3. What is cemen...read more

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People are getting interviews through

based on 2 ACC interviews
Referral
Job Portal
50%
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Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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ACC Customer Service Officer Salary
based on 12 salaries
₹4.1 L/yr - ₹6.8 L/yr
61% more than the average Customer Service Officer Salary in India
View more details

ACC Customer Service Officer Reviews and Ratings

based on 11 reviews

2.9/5

Rating in categories

3.3

Skill development

2.4

Work-Life balance

2.6

Salary & Benefits

3.8

Job Security

2.5

Company culture

2.6

Promotions/Appraisal

2.9

Work Satisfaction

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