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Dmi Housing Finance Customer Service Officer Interview Questions and Answers

Updated 17 May 2021

Dmi Housing Finance Customer Service Officer Interview Experiences

1 interview found

I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. What is difference between affordable and rural housing.
  • Ans. 

    Affordable housing is for low-income families while rural housing is located in rural areas.

    • Affordable housing is designed for low-income families who cannot afford market-rate housing.

    • Rural housing is located in rural areas, away from urban centers.

    • Affordable housing may be located in urban or suburban areas.

    • Rural housing may be more affordable due to lower land costs.

    • Affordable housing may be subsidized by the govern...

  • Answered by AI
  • Q2. What is PDD and OTC
  • Ans. 

    PDD stands for Process Definition Document and OTC stands for Over-the-Counter.

    • PDD is a document that outlines the step-by-step process of a particular task or activity.

    • OTC refers to medications that can be purchased without a prescription.

    • PDD is commonly used in project management to ensure consistency and clarity in processes.

    • OTC medications include pain relievers like ibuprofen and cold medicines.

    • PDD helps in docume...

  • Answered by AI
  • Q3. What is the process for loan disbursement.
  • Ans. 

    The loan disbursement process involves verifying the loan application, approving it, and releasing the funds to the borrower.

    • The loan application is received and reviewed for completeness and accuracy.

    • The borrower's creditworthiness is assessed to determine if they qualify for the loan.

    • If approved, the loan is disbursed to the borrower's account or given as a check.

    • The borrower is informed of the disbursement and repay

  • Answered by AI
  • Q4. Tell something about your previous working and job role
  • Q5. Why are you willing to join DMI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear on all basic term of house loan.

Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(7 Questions)

  • Q1. What about yourself?
  • Q2. Tell me about your SWOT?
  • Q3. Tell me documentation process for Pvt Ltd Company to open new Current Account?
  • Ans. 

    The documentation process for opening a new current account for a Pvt Ltd Company involves several steps.

    • The company needs to provide the necessary documents such as PAN card, certificate of incorporation, and address proof.

    • The company needs to fill out the account opening form and sign the necessary agreements.

    • The bank may also require additional documents such as board resolution and authorized signatory list.

    • The ban...

  • Answered by AI
  • Q4. What about your Sales experience?
  • Q5. About your family members?
  • Q6. What is your expectation from new employer?
  • Q7. Why you hire from these candidates?

Interview Preparation Tips

Interview preparation tips for other job seekers - You can join if you want earn handsome incentive
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Banking knowledge
  • Q2. Background verification

I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Do you want to relocate
  • Q2. Why you want to change you field
  • Q3. Do you comfortable to work more than office time
  • Q4. Do you ready for outside work

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience with HR manager

I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Need to have patience
Round 2 - sales skills 

(1 Question)

  • Q1. Why should we hire you.

Interview Preparation Tips

Interview preparation tips for other job seekers - need to accept what ever the recruiter says.

I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - No more question asked. Asked about your qualification, family members etc.

I applied via Walk-in and was interviewed in Jul 2020. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. What is your Current CTC

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident... Interview is very easy. improve Your communication skills. English writing & speaking.

I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why Do I leave my past employer??
  • Q2. Why do I join in HDFC ?
  • Q3. How much will you want salary?

I applied via Referral and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Privious work type target achivement

Interview Preparation Tips

Interview preparation tips for other job seekers - Your last job experience is

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. If you are a sales manager how you can be manage our work
  • Q2. Tell me most useful trick in sales
  • Ans. 

    Building rapport with the customer is the most useful trick in sales.

    • Listen actively to the customer's needs and concerns.

    • Show empathy and understanding towards the customer.

    • Be honest and transparent about the product or service being sold.

    • Provide personalized solutions to the customer's problems.

    • Follow up with the customer to ensure satisfaction and build long-term relationships.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Pretend calm and gentle

Dmi Housing Finance Interview FAQs

What are the top questions asked in Dmi Housing Finance Customer Service Officer interview?

Some of the top questions asked at the Dmi Housing Finance Customer Service Officer interview -

  1. What is difference between affordable and rural housi...read more
  2. What is PDD and ...read more
  3. What is the process for loan disburseme...read more

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Dmi Housing Finance Customer Service Officer Salary
based on 7 salaries
₹2.5 L/yr - ₹4.8 L/yr
6% more than the average Customer Service Officer Salary in India
View more details

Dmi Housing Finance Customer Service Officer Reviews and Ratings

based on 3 reviews

3.7/5

Rating in categories

3.5

Skill development

3.7

Work-life balance

4.2

Salary

2.8

Job security

3.7

Company culture

3.5

Promotions

3.3

Work satisfaction

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