HDFC Bank Mumbai Customer Service Officer Salaries by 10+ Employees

0 - 6 years exp.

₹1.6 Lakh - ₹5.5 Lakhs

Salary of majority employees

At par with the average Customer Service Officer Salary in Banking Companies for 0 - 6 years of experience

Interested in this particular role?

Salaries in different departments

Finance & Accounting Customer Service Officer Salary 3 - 6 years exp. (3 salaries)	₹3.3 L/yr - ₹5.5 L/yr
Sales & Business Development Customer Service Officer Salary 0 - 4 years exp. (3 salaries)	₹2 L/yr - ₹4 L/yr
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BFSI, Investments & Trading Customer Service Officer Salary 4 - 5 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹4.5 L/yr
Customer Success, Service & Operations Customer Service Officer Salary 4 - 5 years exp. (AmbitionBox Estimate)	₹2.4 L/yr - ₹4.2 L/yr

Last Updated: 16 Oct 2024

Companies similar to HDFC Bank for Customer Service Officer in Mumbai

HDFC Bank Customer Service Officer Salary

0 - 6 years exp. (17 salaries)

₹1.6 L/yr - ₹5.5 L/yr

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (88 salaries)	₹1.8 L/yr - ₹5 L/yr 4% less
Axis Bank Customer Service Officer Salary 1 - 10 years exp. (75 salaries)	₹1 L/yr - ₹8.6 L/yr 27% more
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Kotak Mahindra Bank Customer Service Officer Salary 0 - 6 years exp. (27 salaries)	₹2 L/yr - ₹4.4 L/yr 6% less
Utkarsh Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (26 salaries)	₹1.2 L/yr - ₹4.4 L/yr 15% less	3 job openings
IndusInd Bank Customer Service Officer Salary 0 - 6 years exp. (22 salaries)	₹2 L/yr - ₹4 L/yr 5% less	2 job openings
IDFC FIRST Bank Customer Service Officer Salary 0 - 5 years exp. (8 salaries)	₹2.8 L/yr - ₹4 L/yr 4% more
Yes Bank Customer Service Officer Salary 1 - 8 years exp. (3 salaries)	₹3 L/yr - ₹3.8 L/yr 8% more

Customer Service Officer salary at HDFC Bank ranges between ₹1.6 Lakh to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 17 latest salaries received from various employees of HDFC Bank.

Experience wise HDFC Bank Customer Service Officer salaries in Mumbai

Last Updated: 16 Oct 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
1 year (3 salaries)	₹1.6 L/yr - ₹4.7 L/yr
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2 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
3 years (4 salaries)	₹1.8 L/yr - ₹3.3 L/yr
4 years (5 salaries)	₹2.3 L/yr - ₹3.5 L/yr
5 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.9 L/yr
6 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr

View all

From

Customer Service Officer

₹

Lakhs/yr

0 - 8 years exp.

Regional Head

₹

Lakhs/yr

13 - 24 years exp.

Customer Service Officer

0 - 8 years exp.

Personal Banker

0 - 12 years exp.

71% hike

Relationship Manager

0 - 15 years exp.

35% hike

From

View 4 more levels

Customer Service Officer

0 - 8 years exp.

Circle Head

13 - 22 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in HDFC Bank

Customer Care Executive Salary

(77 salaries)

₹1 L/yr - ₹5.15 L/yr

Customer Service Executive Salary

(43 salaries)

₹1.5 L/yr - ₹4.16 L/yr

Customer Relationship Manager Salary

(14 salaries)

₹2.05 L/yr - ₹6.4 L/yr

Customer Service Manager Salary

(10 salaries)

₹3.5 L/yr - ₹7.5 L/yr

Customer Support Executive Salary

(9 salaries)

₹2.08 L/yr - ₹4 L/yr

Customer Service Associate Salary

(7 salaries)

₹2 L/yr - ₹4.21 L/yr

Service Engineer Salary

(4 salaries)

₹1.8 L/yr - ₹2.4 L/yr

Top skills at HDFC Bank for Customer Service Officer

Cross Selling Sales Customer Service Branch Operations Communication Skills Spoken English Interpersonal Skills phone banking

Salary related reviews for HDFC Bank

4.0

Rated by 3 employees for salary & benefits

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

1.0

• posted on 25 Mar 2025

2.0

for Salary and Benefits

Likes

Don't have anything to like here

Dislikes

No Work life balance here No opportunity for skill development. No proper salary hike If you and family suffering from anything and u not providing proper productivity due any issue then don't have job security.

Salary - Poor

+5 more

Deputy Manager in Guwahati (working remotely)

Full Time

Sales & Business Development Department

3.0

• posted on 09 Feb 2025

2.0

for Salary and Benefits

Likes

1.Good brand value in market. 2.Variety of products.

Skill development - Good

+1 more

Dislikes

1. They demands multiple products to sell at same time. 2. Senior managers are taking very high salary with less productive and ideas and they just do 2-3 hrs concall with staffs every day. 3. Unwanted pressure on so many things.

Salary - Poor

+1 more

Sales Manager in Aurangabad

Full Time

Sales & Business Development Department

4.0

• posted on 06 Feb 2025

2.0

for Salary and Benefits

Likes

Product, customer trust on bank and it's help you to work in bank , office collogue help for you work time , internal job switch option available and job security only on your performance.

Job security - Good

+1 more

Dislikes

As per work not provide the salary and time to time change the product and sales targets , with out intimation and taken consent the role and work , promotion not depends on you it's totally depends on the supervisor and higher supervisor if they want to give you pramotion for not.

Salary - Poor

+1 more

Sales Executive in Jabalpur (working remotely)

Full Time

Finance & Accounting Department

5.0

• posted on 06 Feb 2025

5.0

for Salary and Benefits

Likes

strong brand reputation, dynamic work environment, excellent learning and development opportunities, supportive culture, focus on customer service, good career growth prospects, competitive compensation, and the ability to develop strong sales and financial management skills

Salary - Excellent

+6 more

Dislikes

SALARY ISSUE

Sales Manager in Vijayawada

Full Time

Sales & Business Development Department

5.0

• posted on 04 Jan 2025

4.0

for Salary and Benefits

Likes

strong brand reputation, good learning and development opportunities, a supportive work culture with helpful colleagues, competitive salary and incentives, and the potential for career growth within the organization

Salary - Good

+6 more

Dislikes

Some challenges include high work pressure,

see more salary related reviews

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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HDFC Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at HDFC Bank in Mumbai?

The average salary of a Customer Service Officer at HDFC Bank in Mumbai typically ranges from ₹1.6 Lakhs to ₹5.5 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Customer Service Officer in Mumbai at HDFC Bank earn more than ₹4.4 Lakhs per year, and the top 1% earn over ₹5.5 Lakhs per year. Customer Service Officer Salaries at HDFC Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ HDFC Bank employees in India.

What is the estimated take home salary of a Customer Service Officer at HDFC Bank in Mumbai?

The estimated take-home salary of a Customer Service Officer at HDFC Bank in Mumbai typically ranges from ₹23,313 to ₹24,776 per month. This is based on the average salary range of ₹1.6 Lakhs to ₹5.5 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of HDFC Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Officer at HDFC Bank in Mumbai?

To be a Customer Service Officer at HDFC Bank in Mumbai, the key skills required include:

- Cross Selling
- Sales
- Customer Service
- Branch Operations
- Communication Skills

These skills are highly valued at HDFC Bank and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than HDFC Bank for Customer Service Officer in India?

Axis Bank	₹1.0 Lakhs to ₹8.6 Lakhs per year
Yes Bank	₹3.0 Lakhs to ₹3.8 Lakhs per year
IDFC FIRST Bank	₹2.8 Lakhs to ₹4.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HDFC Bank, depending on the role and experience level.

What is the salary of a Customer Service Officer in companies similar to HDFC Bank in Mumbai?

The salary of a Customer Service Officer at companies similar to HDFC Bank in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

ICICI Bank	₹1.8 Lakhs to ₹5.0 Lakhs per year
IndusInd Bank	₹2.0 Lakhs to ₹4.0 Lakhs per year
Kotak Mahindra Bank	₹2.0 Lakhs to ₹4.4 Lakhs per year
Utkarsh Small Finance Bank	₹1.2 Lakhs to ₹4.4 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Officer at HDFC Bank in Mumbai?

The salary growth for a Customer Service Officer at HDFC Bank in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer in Mumbai can expect the following growth trajectory at HDFC Bank:

Experience	Average Salary Range
Fresher	₹2.2 Lakhs to ₹2.8 Lakhs per year
1 year	₹1.6 Lakhs to ₹4.7 Lakhs per year
2 years	₹2.5 Lakhs to ₹3.2 Lakhs per year
3 years	₹1.8 Lakhs to ₹3.3 Lakhs per year

and so on.

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HDFC Bank Customer Service Officer Salaries in Mumbai

HDFC Bank Customer Service Officer salary in Mumbai ranges between ₹1.6 Lakh to ₹5.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 17 HDFC Bank latest salaries received from various employees of HDFC Bank.