IDFC FIRST Bank Customer Service Officer Reviews

Likes

Team Management and support for new ideas for business growth to Branch overall pan India

Dislikes

Knowledge and understanding to all employees both onroll employee and contract employee in organisation.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

There very less chances to get promotion here , I have seen people are working here for more than 3-4 years not getting promotion. Also there is lack of backing to employees by their seniors (head) .

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Likes

Nothing is there to like about this bank

Dislikes

Starting from the HR till the Unit heads everyone is only driving unethical sales and lest to think about the employees. Tremendous pressure for sales. Very rude and unprofessional behavior executed by the management.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

They are good pay master, incentives are great.

Dislikes

No culture No long term vision No Learning.. Though you'll learn to handle pressure.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The best part about working at IDFC FIRST Bank is the opportunities for growth! The leadership team is focused on employee development and provides ample training sessions for all departments.

Dislikes

Sometimes, it can get hectic but that is the nature of sales job

Likes

Working as a Customer Service Executive at IDFC First Bank has been a positive experience for me. What stands out is the team atmosphere, everyone’s willing to help out when needed, which makes things smoother.

Dislikes

No real complaints so far, it’s been a good place to grow

Likes

Working at IDFC First Bank has been a fulfilling journey so far. The team here is like a second family, always there to support and motivate. The training programs are top-notch, and there's always an opportunity to learn something new.

Dislikes

While the workload can be demanding at times, it's a challenge I'm happy to take on.

Likes

Best part is your are onroll employee from day one and they give you bonus on completion of 1 year. Approx 1.2 Lakh

Dislikes

High pressure job and insurance is asking every month

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Working culture is worst I've wver seen , they demotivate their employee Also working hours to long my official working time is 9:30 to 6:30 But i came by 9 am and we leave the branch at 8pm or 8:30

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Its a good bank. Employees are having great benefits

Dislikes

Work life balance is good if you are staying nearby to our office. You are made to sit back and work extra. Managers exploit their team members. Quantity is given importance rather than quality of work.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Challenging and stimulating work environment where a person can utilise skills And abilities to make positive contribution to the organization.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing is good in the Bank.. Very bad working culture. Manager don't even know how to deal with the team. Unskilled managers.

Dislikes

There is no work life balance. Even any tym you can lost your job due to non achevable target taken by managers to prove itself infrint of their managers.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Smooth opening of account through Tab

Dislikes

Freezing of account without any information/confirmation from account holder. It is required to talk to account holder once and inform him with reason of account freeze.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

The company thrives on operational excellence and continuous improvement leaders are given the autonomy to drive meaningful changes.

Dislikes

some processes require refinement as the company scales, but improvements are consistently made.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Marketing strategies are driven by innovation and data-backed insights. The leadership team supports bold ideas and strategic experimentation.

Dislikes

Industry trends evolve rapidly, requiring continuous adaptation, but it keeps the role exciting.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

The company fosters a culture of strategic thinking & innovation. Leaders are given the flexibility to drive impactful initiatives and make data-driven decisions.

Dislikes

Some long-term projects take time to show results, but the organization is patient and supports execution.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.