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Kotak Mahindra Bank

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3.8

based on 17k Reviews

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Kotak Mahindra Bank Customer Service Officer Reviews

Updated 21 Feb, 2025
Overall Rating
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4.1/5
based on 35 reviews

Rating distribution

Category Ratings

4.1

Job security

4.1

Skill development

3.7

Work satisfaction

3.6

Work-life balance

3.5

Company culture

3.5

Salary

3.2

Promotions

What employees say about Kotak Mahindra Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

Alternate Saturday off

42% employees reported

Flexible timing

Flexible timing

37% employees reported

No travel

No travel

69% employees reported

View more detailed insights

Gender based rating

3.7
female

Rated by Women

14 reviews

4.2
male

Rated by Men

20 reviews

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Top Mentions in Kotak Mahindra Bank Customer Service Officer Reviews
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35 reviews found

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What people are saying about Kotak Mahindra Bank

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an assistant manager
6d
With online education becoming more popular, many professionals are opting for an Online MBA instead of a traditional one. But does it really offer the same value? Some key questions to con... read more
Is an Online MBA Really Worth It?
Yes
9%
No
75%
Can be, if properly planned
16%
12 participants . expiring in 1w
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Read Kotak Mahindra Bank Customer Service Officer Reviews based on locations

4.4
 Mumbai

 (4)

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More about working at Kotak Mahindra Bank
golden leaf award

#23 Best Mega Company - 2022

golden leaf award

People also ask about Kotak Mahindra Bank's Customer Service Officers

Is Kotak Mahindra Bank a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 35 employee reviews, it's clear that most customer service officers have a positive experience working at Kotak Mahindra Bank. Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.2.
Does Kotak Mahindra Bank pay their Customer Service Officers well?
According to AmbitionBox reviews, Kotak Mahindra Bank customer service officers rate their salary and benefits at 3.5 out of 5, based on 35 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Kotak Mahindra Bank's customer service officers salaries here and to read reviews specifically about salary and benefits at Kotak Mahindra Bank for customer service officers, click here .
How is the work culture at Kotak Mahindra Bank for Customer Service Officers?
Work culture at Kotak Mahindra Bank for customer service officers is rated 3.5 out of 5 by 35 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Kotak Mahindra Bank for Customer Service Officers?
Based on 35 reviews on AmbitionBox, Kotak Mahindra Bank's customer service officers rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Kotak Mahindra Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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Kotak Mahindra Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 35 Kotak Mahindra Bank reviews submitted by Kotak Mahindra Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Kotak Mahindra Bank is the right company for you. ... 42% of employees reported the working days at Kotak Mahindra Bank as Alternate Saturday off. 63% employees reported the work timings at Kotak Mahindra Bank as Strict timing. Read more
Kotak Mahindra Bank Office Photos
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Kotak Mahindra Bank Customer Service Officer Salary
based on 157 salaries
₹1.5 L/yr - ₹4.3 L/yr
8% less than the average Customer Service Officer Salary in India
View more details
Employee Benefits for Kotak Mahindra Bank Customer Service Officer
cab
Office cab/shuttle
1 total response
healthCheckup
Annual health checkup
1 total response
mentalHealth
Mental health wellbeing
1 total response
paternity
Paternity leaves
1 total response
+26 more benefits
Compare Kotak Mahindra Bank with

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