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Kotak Mahindra Bank Customer Service Officer Reviews

Updated 21 Feb, 2025
Overall Rating
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4.1/5
based on 35 reviews

Rating distribution

Category Ratings

4.1

Job security

4.1

Skill development

3.7

Work satisfaction

3.6

Work-life balance

3.5

Company culture

3.5

Salary

3.2

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What employees say about Kotak Mahindra Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

Alternate Saturday off

42% employees reported

Flexible timing

Flexible timing

37% employees reported

No travel

No travel

69% employees reported

Gender based rating

3.7
female

Rated by Women

14 reviews

4.2
male

Rated by Men

20 reviews

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Top Mentions in Kotak Mahindra Bank Customer Service Officer Reviews

35 reviews found

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People also ask about Kotak Mahindra Bank's Customer Service Officers

Is Kotak Mahindra Bank a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 35 employee reviews, it's clear that most customer service officers have a positive experience working at Kotak Mahindra Bank. Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.2.
Does Kotak Mahindra Bank pay their Customer Service Officers well?
According to AmbitionBox reviews, Kotak Mahindra Bank customer service officers rate their salary and benefits at 3.5 out of 5, based on 35 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Kotak Mahindra Bank's customer service officers salaries here and to read reviews specifically about salary and benefits at Kotak Mahindra Bank for customer service officers, click here .
How is the work culture at Kotak Mahindra Bank for Customer Service Officers?
Work culture at Kotak Mahindra Bank for customer service officers is rated 3.5 out of 5 by 35 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Kotak Mahindra Bank for Customer Service Officers?
Based on 35 reviews on AmbitionBox, Kotak Mahindra Bank's customer service officers rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Kotak Mahindra Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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Kotak Mahindra Bank Customer Service Officer Salary
based on 153 salaries
₹1.5 L/yr - ₹4 L/yr
7% less than the average Customer Service Officer Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthCheckup
Annual health checkup
1 total response
mentalHealth
Mental health wellbeing
1 total response
paternity
Paternity leaves
1 total response
+26 more benefits
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