Upload Button Icon Add office photos
Filter reviews by

Kotak Mahindra Bank Customer Service Officer Reviews

Updated 28 Mar, 2025
Overall Rating
write
3.9/5
based on 36 reviews

Rating distribution

Category Ratings

3.9

Job security

3.9

Skill development

3.5

Salary

3.5

Work-life balance

3.5

Work satisfaction

3.3

Company culture

3.1

Promotions

What employees say about Kotak Mahindra Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

Alternate Saturday off

40% employees reported

Flexible timing

Flexible timing

35% employees reported

No travel

No travel

66% employees reported

Gender based rating

3.3
female

Rated by Women

15 reviews

4.2
male

Rated by Men

20 reviews

Jobseekers also viewed

4.0
 • 39k reviews
3.9
 • 40.7k reviews
3.7
 • 26.2k reviews
3.9
 • 10.6k reviews
3.7
 • 7.9k reviews
3.6
 • 4.8k reviews
4.2
 • 3.1k reviews
3.8
 • 2.5k reviews
3.7
 • 8k reviews
4.0
 • 2.8k reviews
3.6
 • 3.1k reviews
3.8
 • 6.2k reviews
4.1
 • 5.5k reviews
3.8
 • 4k reviews
3.8
 • 3.3k reviews
3.6
 • 1.7k reviews
3.5
 • 1.6k reviews
3.9
 • 873 reviews
3.4
 • 1.2k reviews
Top Mentions in Kotak Mahindra Bank Customer Service Officer Reviews

36 reviews found

Sort by: Popular

What people are saying about Kotak Mahindra Bank

View All
malleshkuruva
Verified Icon
2w
works at
Kotak Mahindra Bank
I have bank experience and want to move to the IT sector, any possible? Which cloud is suitable for me.
Got a question about Kotak Mahindra Bank?
Ask anonymously on communities.
Logo
You are reading trusted reviews. Keep reading to find out more about Kotak Mahindra Bank.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

People also ask about Kotak Mahindra Bank's Customer Service Officers

Is Kotak Mahindra Bank a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 36 employee reviews, it's clear that most customer service officers have an average experience working at Kotak Mahindra Bank. Job security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.1.
Does Kotak Mahindra Bank pay their Customer Service Officers well?
According to AmbitionBox reviews, Kotak Mahindra Bank customer service officers rate their salary and benefits at 3.5 out of 5, based on 36 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Kotak Mahindra Bank's customer service officers salaries here and to read reviews specifically about salary and benefits at Kotak Mahindra Bank for customer service officers, click here .
How is the work culture at Kotak Mahindra Bank for Customer Service Officers?
Work culture at Kotak Mahindra Bank for customer service officers is rated 3.3 out of 5 by 36 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Kotak Mahindra Bank for Customer Service Officers?
Based on 36 reviews on AmbitionBox, Kotak Mahindra Bank's customer service officers rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Kotak Mahindra Bank.

Tell us how to improve this page.

Kotak Mahindra Bank Customer Service Officer Salary
based on 161 salaries
₹1.5 L/yr - ₹4.4 L/yr
7% less than the average Customer Service Officer Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthCheckup
Annual health checkup
1 total response
mentalHealth
Mental health wellbeing
1 total response
paternity
Paternity leaves
1 total response
+26 more benefits
Compare Kotak Mahindra Bank with

ICICI Bank

4.0
Compare

HDFC Bank

3.9
Compare

Axis Bank

3.7
Compare

IndusInd Bank

3.5
Compare
write
Rate your company