AmbitionBox
Search
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Employer? Claim Account for FREE
ICICI Bank
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by ICICI Bank Customer Service Executive Reviews
Overall Rating
based on 97
reviews
What employees say about ICICI Bank?
Insights from employee reviews on AmbitionBox
Workplace insights
Alternate Saturday off
27% employees reported
Flexible timing
55% employees reported
Within city
61% employees reported
View more detailed insights
Gender based rating
Rated by Women
43 reviews
Rated by Men
48 reviews
Jobseekers also viewed
Top Mentions
in ICICI Bank Customer Service Executive Reviews
97 reviews found
Sort by:
Popular
What people are saying about ICICI Bank
View All
mountainoussnuggle
works at
ICICI Bank
Need help!
Hi folks, I have been working for ICICI bank for the past 1.5 Years (DM1), first they kept in branch banking and now im in VRM channel which customer doesn't understand and takes up as customer care, work pressure is comparatively low (although ICICI has great work culture) but i am thinking of switching to Genpact(MT) will this be suitable ?The major reason for that is i was a bank PO and not customer service executive, secondly I'll get to go near my home town.
Please suggest
Got a question about ICICI Bank?
Ask anonymously on communities.
You are reading trusted reviews. Keep reading to find out more about
ICICI Bank.
Discover interview dos and don'ts from real experiences
Claim your company page and respond to reviews as an employer.
People also ask about ICICI Bank's Customer Service Executives
How is ICICI Bank to work for?
ICICI Bank is rated 4.1 out of 5, based on 97 reviews by employees on AmbitionBox.
ICICI Bank is known for Job security which is rated at the top and given a rating of 4.0. However, Work satisfaction is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at ICICI Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICICI Bank?
According to AmbitionBox ratings, ICICI Bank employees rate its salary and benefits as 3.7 out of 5. You can know more about ICICI Bank Salaries at AmbitionBox
How is the work culture at ICICI Bank?
Work culture is rated 3.8 at ICICI Bank by 97 employees. While job security is rated 4.0 and work-life balance is rated 3.6 at ICICI Bank. Read detailed reviews by employees of ICICI Bank on AmbitionBox.
Tell us how to improve this page.
ICICI Bank Customer Service Executive Reviews by Locations
- Home >
- Reviews >
- ICICI Bank Reviews >
- ICICI Bank Customer Service Executive Reviews
At par with the average Customer Service Executive Salary in India
View more details
Health insurance
4 total
responses
Job/Soft skill training
8 total
responses
Cafeteria
3 total
responses
Retirement benefits
0 total
responses
Compare ICICI Bank with
HDFC Bank
Compare
Axis Bank
Compare
Kotak Mahindra Bank
Compare
AU Small Finance Bank
Compare
Rate your company