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ICICI Bank
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Filter reviews by ICICI Bank Senior Customer Service Executive Reviews
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What employees say about ICICI Bank?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
43% employees reported
Flexible timing
57% employees reported
Within city
83% employees reported
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Gender based rating
Rated by Women
4 reviews
Rated by Men
3 reviews
Jobseekers also viewed
8 reviews found
Senior Customer Service Executive in Hyderabad / Secunderabad
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My ideal company culture is one that support both team and individual efforts and trusts its employees with meaningful assignments. I love working with my teammates to complete large assignments that help the company achieve important business goals.
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
A lack of opportunities for professional growth and development. A skill you’d like to learn or knowledge base you’d like to build but can’t in your current role, salary was average not good for good lifestyle..
Work Details
Work policy: In emergency condition, work attended through home
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Executive in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like working in ICICI Bank for work free as
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Timings are not good
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
What people are saying about ICICI Bank
Senior Customer Service Executive in Hyderabad / Secunderabad
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Skill development and work life balance
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Nothing
Senior Customer Service Executive in Baraut
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Icici bank my work experience in 1 year I am as a teller good work and my knowledge Utilize
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
My experience is icici bank casiyer
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Suri
Cso Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Icici bank is the best private sector bank for work . good culture and very good HR polices.again if I can get opportunity to work icici bank I will back for work.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Overall all is good .
Work Details
It's a very good experience of my life
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employee Benefits
All good
Senior Customer Service Executive in Hyderabad nanakramguda
Gold Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Satisfaction
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislike
Work Details
Enjoyable
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Executive in Hyderabad / Secunderabad
Accounts payable Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Have a job security.career growth.salary appraisal.travelling facility every thing is gud
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift (Flexible Timings)
Senior Customer Service Executive in Hyderabad / Secunderabad
Financial Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its nice place to work. There is no work presure. Any body can enjoy working in this company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to say any thing.
Work Details
Customer service
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Similar Designation Reviews
Deputy Manager in Ulhasnagar
Full Time
Operations Department
Overall Rating
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Skill development
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Company culture
Work-life balance
Likes
Kachra bank he. RH kunal thakur ne mera carrier Brbad kiya rmg me Dalkar. Is ko logo ka carrier kharab krne me maja aata he. Yaha pe branch manager Manoj Chawla ledies ko business deta tha. . Sb politics he yaha pe. Do not join this local sadakchap bank.
- Salary - Excellent
Dislikes
Icici bank name change icici women limited
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Deputy Manager in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Worst experience . About staff culture, organisation
Dislikes
Worst organisation. No work like balance .no one will listen about you problem . leader's are fool
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Executive in Kolkata
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
In ICICI bank, there is no one how can support you in regards of your job
Dislikes
There is no work life balance in your job and no work satisfaction are there in your job
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: No work from home
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Deputy Manager in Gurgaon / Gurugram
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary punctuality, always learning new skill and some colleagues
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
Dislikes
Work life balance is nil, staff management is worst and etc
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Relationship Manager in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Ideally should be the number 1 bank in India. Compared to HDFC & AXIS BANK the customer service and customer handling level is 200% better than HDFC & AXIS BANK
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
At time some foolish people become regional heads and don't know the worth of talented employees. They simply trouble them by transferring them to one branch to another.
Relationship Manager in Ahmedabad
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
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Skill development
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Likes
Extremely Brilliant Learning Experience, Extremely Professional Work Environment, Effective & Collaborative Team Development
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Frequent Changes in the work place(Still, that's part of the learning curve)
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Relationship Manager in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Nothing :(
- Skill development - Excellent
- Job security - Excellent
Dislikes
Well there will be monthly target no matter what designation you are at you should complete your target. And if it is on role job , for sales there will be no incentives how much ever you generate the income there is no use of it . What I say you guys is never join banking sectors if you are not interested in sales that to in a on role .
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Relationship Manager in Chaibasa
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
This is a very good bank to learn and know. Got to learn a lot from here compared to other banks,
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
There is equal pressure from both operations and sales.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Satna
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The HR policy is strong for the employees. Less pressure of sales than other pvt banks.
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Too much politics involved within the organisation.
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Relationship Manager in Dibrugarh
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company offers convenient office timings and a healthy work-life balance. Job security is reliable, making it a stable workplace.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
If your performance is poor or due to office politics, you can be transferred on the same day without much notice. However, job security is not at risk. Additionally, while annual bonuses at the upper level are decent, for M1 grade and below, they are not very satisfactory. There is no incentive system at all. No matter how much effort you put in or if you achieve 110% of your business targets, or how loyal you are, it won’t matter. You won’t get a single rupee as an incentive. Someone who performs worse than you might earn more, simply because they come from a luxury institute where they paid hefty fees. Sometimes, they even get promoted within a year....Read More
Other ICICI Bank Reviews
Credit Manager in Kochi
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Job security - Good
- Promotions - Good
Dislikes
No work life balance Worst culture (depending on the area you get to work) Poor infrastructure ( depending on area you get to work)
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City, Travel Within Country.
Regional Relationship Manager in Visakhapatnam
Full Time
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Timely salary Holidays
Dislikes
Politics Translucency No job security Illogical pressure No work life balance No transparent monitory
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Deputy Manager II in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary hike & Promotion are standard as per designation.
- Salary - Good
- Promotions - Good
Dislikes
Work & Personal life not balance due to huge workload and Dependencies of critical activities on other team.
- Job security - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Manager M1 in New Delhi
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Mental harassment that they do, I suggest nobody to join this pathetic work place Your manager and his manager will harrass you on a daily basis for business, they will literally force you to move door to door asking for sales, they will never ever appreciate your hard work, they will force you to do unachievable targets, there would no office timings you have to reach at 8.30 in morning but you be allowed to go back even at 9 in evening, if you took a sick leave they will reach to your home to check weather you...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Relationship Manager - Business Banking in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very easy to sustain if you have worked for more than 4-5 years Job stability is there Salary and bonuses come in time always
- Job security - Excellent
- Promotions - Good
Dislikes
Work culture is an absolute joke here. This can take a toll on your mental health. No incentives hence hardly any motivation to work. Your journey in the organization will depend upon your bosses behavioral traits.
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Forex Relationship Manager in Ludhiana
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No late sittings work life balance
Dislikes
Pathetic HR ,work place have lot of politics HR don’t listen to employee except they preference only senior employees who stayed here 14-15 years old in system they do what they want to do . ICICI bank created RMG GROUP bosses fully misuse of this group according to them so most of the employee feeling insecure because they don’t know after a year what they can do with employees .
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Head Taxation in Mumbai
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
It is very unsafe place to work. Loyalty and integrity not respected at all for employees who has worked moe that 15 yeas. Moreover senior management and HR do not respond to mails and communications foe employee related issued
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Deputy Manager Grade 2 in Kolkata
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only like part is sallary on time
Dislikes
males if you know how to buttering. and females if you know how to slp with upper management then its a good co. for you. Dirty politics from top to bottom . company have no goal from rural area manager will tell you go and sale 2L rs savings ac . if you failed then co. will transfer to far location from hometown. Co. me hi manager staff aise milenge jo cust ka data bahar sale karte hai aur fraud hota hai . mera achha khasa 1saal waste ho gaya . bank kabhi join mat karo wo vi private to kabhi nahi..isse achha bheekh manglo wo vi achha hai .....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Wealth Manager in Hyderabad / Secunderabad
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
ICICI Bank is one of the renowned bank in India . Working in this bank give individual a respect and promotion.
- Company culture - Good
Dislikes
Work-life balance is not there neither job security also there is a pressure of target to achieve which makes staff evil to there colleagues and sometimes enemy of someone.
- Job security - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Deputy Manager Grade 2 in Mumbai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They always provide good training and information about the things. Which helps to work smoothly.
- Skill development - Excellent
- Job security - Excellent
Dislikes
There is no any information before transferring employees. No support from anyone. Uncertainties are more . Not fair ctc.b
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
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AmbitionBox has 8 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you. 43% of employees reported t...he working days at ICICI Bank as Rotational Shift. 57% employees reported the work timings at ICICI Bank as Flexible timing. Read more- Home >
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