South Indian Bank Customer Service Associate salaries in India (Updated 2025)

Likes

Salary and other allowances

Dislikes

Work culture, constant transfers, to much of target pressure and malayalees groupism. There is job security but there won't be peace of mind after joining there. You will resign after going through a extenst

Likes

Their salary structure as compare to other pvt Bank is good because they follow iba payscale but not sure for how long after the change in the administration.

Dislikes

Senior staff of the banks are useless they just want to sit and expect spoon feeding bank initiative taken by the head office are never been viewed seriously managers of the bank in fact assistant manager and the po just act that they are working but the reality is that they just wanna pas their time in side the bank

Likes

... in the pattern of Psu banks. The entire HR structure is like a PSU bank itself. Salary and increments are excellent. Job security is excellent.

Dislikes

1. Too much office politics. Managers just take no responsibilities and keep transferring the work load to junior staffs and sit till late night. 2. Tremendous insurance sales pressure in branches. 3. Promotion policies not tranparent. Internal job posting policies are not given to deserving candidates.

Likes

Salary assured for IBA pay scale staff. No assurance for CTC staff. Not sure what will happen in salary for IBA scale staffs in coming years.

Dislikes

Work culture and work life balance adversely affected after introduction of cluster system in 2021. Excellent in alloting huge targets but worst in getting assistance for departments in solving customer complaints. Mental and physical health of staff seriously affected. Threatening messages through WhatsApp. Have to contact customers through personal mobile so that staff has to attend customer while at home and holidays.

Likes

Salary benefits

Dislikes

Worst Work Culture,don't waste your potential just for few more money.Huge Target Pressure and Politics, Nepotism at peak only malayali people sit and enjoy being here ,while other staff are tortured , harassed on daily basis.No matter how Educated,good Employee you're if you don't meet their Targets and don't Butter your senior each and every minute.People in Other part of India except kerela don't even know About Bank so think about it how difficult will be To meet Target,even if you meet Targets you have to Butter.If you like to get treated like animal then you guys can join